Sawyer County Jail
Sawyer County Jail
Physical Address
15880 East Fifth StreetHayward, WI 54843
Jail Phone Number
715-634-9120Sawyer County Inmate Search: Who Is in the Hayward Jail Today
Adults arrested in this northwoods county are booked into the Sawyer County Jail, 15880 East Fifth Street, Hayward, WI 54843. The Sheriff runs one building split into a Secure Wing and a minimum-security Huber Wing. Read on to locate a person, read the charges, fund an account, set up calls and deal with a warrant.
Begin with the current inmate roster, a PDF naming everyone in custody. Look for the last name. A row lists the roster number, booking date, charge and statute, plus the planned release date. A run date and time sit at the top, so you know how recent the copy is.
Then ring the jail at 715-634-9120. Have the person's legal name and birthday nearby. Staff can confirm the charge and any bail, and tell you when court begins. Our bail guide covers release rules. Our court guide traces a Hayward case from arrest to the end.
Read inmate search answers
1. Where's the Sawyer County roster PDF, and how do I read it?
With 104 beds in the building, the list stays fairly short. Work through it this way:
- Tap the roster link on a phone, tablet or computer.
- Note the run date and time near the top. A booking made later than that waits for the next copy.
- Search the PDF for the last name with your device's Find feature (Ctrl+F on a computer).
- Scan across the row for roster number, name, age, sex, booking date, booking type, planned release and each charge with its statute.
- Jot down the roster number. Staff locate the right file quicker with it.
Codes like REV or MOD in the booking type column are internal shorthand. Jail staff at 715-634-9120 can explain what a code means in your case.
↑ Back to the question list2. The name isn't on the PDF. What now?
Most gaps come down to one of these:
- Timing. Each PDF is frozen at its run time, and a new booking appears on the following copy.
- Release. They may have gone home on a signature bond or after cash bail was posted.
- Spelling. Try a second spelling, any nickname, or a past surname.
- Another agency. A different county, the tribe or a federal office may hold them.
- Age. A boy or girl of 16 or less goes to juvenile intake, which keeps them off this list.
Jail staff can settle it at 715-634-9120. The Sheriff's main desk picks up at 715-634-4858.
↑ Back to the question list3. Is the Hayward jail the only place in Sawyer County they could be?
For adults, yes: one jail serves the whole county. It is the Sawyer County Jail, 15880 East Fifth Street, Hayward, WI 54843, 715-634-9120, with the Sheriff's Office at that address too. Inside are two wings:
- Secure Wing. The newer, secure section, opened in January 2007. Phone the jail to ask which wing holds a given person.
- Huber Wing. Built in 1973 as minimum-security housing. Under Huber, a person serving a sentence may go out for a job, a job hunt or jail community service, then return each day.
Some sentenced adults can serve time at home on an electronic monitor instead. The court must have approved Huber, and the person must work at least 32 hours a week or be a student, live and work in the county, and have no felony sex or violent offense. The application goes to the Huber Deputy 14 days before sentencing. Fees run $200 in cash before release, then $140 a week.
The building grew to 92 beds after a 2009 remodel and reached 104 with double bunking in 2015. Someone picked up across the county line, or shifted elsewhere, could be in another county's jail. The Sheriff's Office at 715-634-4858 can say where they are tonight.
↑ Back to the question list4. Are mugshots part of the Hayward roster?
The roster PDF is text only. It gives names, charges and dates but shows no mugshots. Families can still request a booking photo. Public records in Wisconsin start out open to anyone; the rules sit in Wis. Stat. 19.31 through 19.39. Requests can come without a name or a stated purpose, and the records custodian decides each photo request case by case.
- Relatives and the news media can ask the Sheriff's Office at 715-634-4858.
- Police files on children are closed to the public.
- Federal booking photos rarely go public, though the U.S. Marshals Service can share one while searching for a fugitive.
- ICE handles requests for its own booking photos through its FOIA records page.
5. Can I get a heads-up before they walk out or move?
Yes. The Sheriff's jail page links to VINE. This free tool tells you whether someone sits in any Wisconsin county jail, which one, and flags custody changes like a release or transfer. It is open to anyone, and no one learns who searched.
- Look up the name on Wisconsin VINELink and register for notices.
- Rather talk to a person? Dial 888-944-8463 (1-888-WI-4-VINE). English, Spanish and Hmong are offered.
- Phone notices repeat over 48 hours; entering your PIN stops them.
The Department of Corrections offers VINE together with local law enforcement. A daily glance at the roster or a call to 715-634-9120 works too.
↑ Back to the question list6. How does bail work for a Sawyer County arrest?
Wisconsin judges set release terms at the first court appearance. In many cases the person joins that hearing on a video link from the jail. Release without money comes first, and cash is the exception. The main points:
- Signature bond. The accused signs a bond and owes its amount only after missing court.
- Cash. Allowed only if a judge decides money is needed so the accused shows up. For violent crime charges, the danger to others may weigh in too.
- Bondsmen. State law forbids paid sureties (Wis. Stat. 969.12), so relatives must post every dollar themselves.
- Paying. Bring cash bail to the jail or the Clerk of Circuit Court. JailATM, the deposit site the jail links, handles bond payments as well. Hold on to each receipt.
- Keeping it. Posted bail can cover fines, costs and restitution once someone is convicted. That holds even when the money came from family.
- Review. When unmet terms keep a person locked up for 72 hours beyond the first appearance, the judge must review those terms.
- Domestic abuse. The 72 hours after such an arrest bring a strict no-contact rule, including the alleged victim's home.
Jail staff at 715-634-9120 can tell you the amount. For more, open our bail guide. Our Wisconsin bail laws page gives a quick state overview.
↑ Back to the question list7. What do the roster charges and statute numbers mean?
Next to every name sits a charge and a Wisconsin statute number. The court file has more. Type the name into Wisconsin Circuit Court Access, a no-cost state site with filed charges, hearings and case status. It tracks court files, so use the roster for who is locked up.
Each misdemeanor class has its own cap. Class A carries a maximum of 9 months and a $10,000 fine. Class B: 90 days and $1,000. Class C: 30 days and $500.
Charging decisions belong to the District Attorney, in Suite 105 of the courthouse, 10610 Main Street, Hayward, WI 54843, 715-634-4097. Hours run 8 a.m. to 4 p.m. on weekdays.
↑ Back to the question list8. Who gives a lawyer to someone who can't afford one?
Lawyer options come up at the first court appearance. Anyone who can't pay gets referred to the State Public Defender, whose Spooner office handles Sawyer, Washburn and Burnett counties:
- 514 Service Road, Suite A, Spooner, WI 54801, 715-390-4560
- Adults charged with a misdemeanor or felony can qualify if their finances meet SPD limits.
- An application runs about 15 minutes. The SPD application guide lists what to have ready.
- Turned down but still unable to pay? Ask the court whether the county will appoint and pay a lawyer.
Hiring private counsel is always an option. Under state jail standards, attorneys may visit at reasonable hours.
↑ Back to the question list9. How are kiosk visits set up at the Sawyer County jail?
The Sheriff's page points families to Reliance Telephone for scheduling kiosk visits. Sign up on the Reliance page for this facility and choose a slot.
Before you drive in, check with jail staff at 715-634-9120 about:
- The current visiting days and times.
- Whether a visit can happen from home or only from the lobby.
- Which photo ID adults show and what rules apply to kids.
Attorneys can see clients at reasonable hours. Our visiting guide covers dress and behavior.
↑ Back to the question list10. What are the two ways to fund an inmate account?
Money you send goes into the person's jail account. Deposits come in two ways:
- Online. Use JailATM web deposits, the site the jail links. Keep the roster number nearby.
- Mail. Make a money order or other non-personal check payable to "Inmate Accounts." Cash and personal checks get turned away.
Phone 715-634-9120 to confirm the mailing address and any caps. Calling funds sit in a separate Reliance account. Deposit tips are in our money guide. Our commissary guide explains store items.
↑ Back to the question list11. Can I get phone calls or messages from the Hayward jail?
Reliance Telephone, named on the Sheriff's page, carries calls. Set up a prepaid account on the facility's Reliance page so your loved one can reach you.
Jail staff at 715-634-9120 can tell you about rates, recording, and any tablets or messages. Keep the case itself out of jail calls; the lawyer is the one to hear it. More detail is in the jail call guide and the messages and email guide.
↑ Back to the question list12. Why won't the jail take letters from home?
The jail has a firm rule against personal mail. Family letters, cards and photos are not passed along, and anything that arrives is stored with their belongings for release day.
- Privileged mail from an attorney or a government agency still reaches them.
- People in custody can write and mail letters out.
- Calls and kiosk visits are the best ways to keep in touch.
An attorney with legal mail should call 715-634-9120 to learn the envelope format, such as whether to add the roster number. Our mail guide lists common rules for writing to someone in jail.
↑ Back to the question list13. Can family collect what they had on them at booking?
Keys, a wallet, a phone and anything else carried in at booking sit in jail storage until the person walks out. Mail the jail could not deliver is stored with them. Before you come for an item, call 715-634-9120. Ask three things: is a signed release from the person required, what pickup hours apply, and which ID to bring. Items are handed over at the jail, 15880 East Fifth Street, Hayward, WI 54843.
↑ Back to the question list14. Who handles a medical need behind bars?
Wisconsin's jail standards make the Sheriff responsible for needed medical and mental health treatment and for emergency dental care. Care can't be withheld because someone has no money. A health appraisal follows within 14 days of booking.
- Tell the jail at 715-634-9120 about any prescriptions, the doses and the prescribing doctor's contact details.
- People on Huber who are working arrange their own appointments. They hand the jail nurse an appointment slip along with a Huber Appointment Form.
- A complaint can be filed as a grievance, and an answer they dislike can be appealed.
A state team, DOC's Office of Detention Facilities, checks this jail once a year: 3099 East Washington Ave., Madison, WI 53704, 608-240-5000. For a true emergency, dial 911.
↑ Back to the question list15. Is there a Sawyer County warrant for this person?
Call 715-634-4858 to ask whether one exists. The county also keeps an active warrant list in PDF form, giving each name, age, issue date and reason. Then check Wisconsin Circuit Court Access, where a missed hearing or open case may show. A lawyer should guide any warrant cleanup. With that advice in hand, a person may surrender at the jail, 15880 East Fifth Street, Hayward, WI 54843, or phone the court about rescheduling. List questions go to the Clerk of Circuit Court, 10610 Main Street, Hayward, WI 54843, 715-634-4887; choose option 7.
↑ Back to the question list16. Where do I look up the next hearing date?
Circuit court in the courthouse at 10610 Main Street, Hayward, WI 54843, handles every criminal case from the county. Ways to find a date:
- Enter the name on Wisconsin Circuit Court Access, which shows scheduled hearings at no charge.
- Phone the Clerk of Circuit Court at 715-634-4887.
- Crime victims can call the Victim/Witness office at 715-634-4097.
Under state law, the jailed person's first hearing has to happen in a reasonable time. In a felony, someone jailed on bail above $500 gets a preliminary examination within 10 days; someone released gets one within 20 days. See our court guide for the full path.
↑ Back to the question list17. Does a federal charge change where they're held?
A federal case out of Hayward or elsewhere nearby is filed in the Western District court, which sits in Madison. Clerk's office: 120 N. Henry St., Room 320, Madison, WI 53703, 608-264-5156, inside the Kastenmeier federal courthouse.
- A detention hearing near the start settles custody until trial (18 U.S.C. 3142).
- Until trial, the U.S. Marshals Service is responsible for them. Its Western office, 120 N. Henry St., Suite 440, Madison, WI 53703, 608-661-8300, can say where they are kept.
- Appointed federal defense may come from Federal Defender Services of Wisconsin, 22 East Mifflin Street, Suite 1000, Madison, WI 53703, 608-260-9900.
- When sentencing is over, the BOP inmate locator shows their federal prison.
18. What if immigration agents want them held?
The steps below are the usual pattern:
- The Hayward jail gets an ICE detainer request (the federal paper called Form I-247A).
- Under 8 CFR 287.7(d), such a detainer asks for a hold of up to 48 hours after they would otherwise be released, so agents can pick them up.
- ICE's Chicago Field Office oversees this state: 101 W. Ida B. Wells Dr., Suite 4000, Chicago, IL 60605, 872-351-3990. ICE also has a Milwaukee office at 310 E. Knapp St., Milwaukee, WI 53202, 414-792-7198.
- ICE has used the Dodge County Jail, in the city of Juneau, as a detention site.
- Search the ICE Online Detainee Locator. Got an A-number? Enter it. Otherwise try the full name with the birthday and birth country.
Ask the Sheriff's Office at 715-634-4858 how it responds to detainers.
↑ Back to the question list19. Where can I check on someone sentenced to prison?
A judge's sentence to state prison puts the person in the care of the Wisconsin Department of Corrections. Roughly 8 to 12 weeks of intake come first, for tests and classification. DOC then picks a prison that suits them and transfers them when a bed is free. At the intake prison for men, visits start only after day 3.
- DOC's Inmate and Offender Search shows which prison a person is in today.
- A felony from Dec. 31, 1999 onward means a prison term, then extended supervision back home, and no parole.
- See our Wisconsin prisons page for visiting and mail details.
20. Are 16- and 17-year-olds treated differently?
Once someone turns 17, Wisconsin prosecutes them as an adult. They are booked at the county jail, and their case goes to adult court. A child 16 or younger is screened by juvenile intake.
- Intake staff must be reachable around the clock. Before any youth goes into secure detention, an intake worker must meet them in person, apart from narrow exceptions.
- If a youth is kept, a judge must hold a custody hearing fast. It comes within 24 hours after the day of that decision, not counting weekends or legal holidays.
- The gravest youth sentences are served at Lincoln Hills School (boys) or Copper Lake School (girls).
To find out where a child is, ring the Sheriff's Office at 715-634-4858 and ask to reach juvenile intake. Youth cases never show on the adult roster.
↑ Back to the question list21. Which Sawyer County department made the arrest?
The agencies below patrol or serve parts of the county. The state counted about 18,405 residents here in its Jan. 1, 2025 estimate.
- Sheriff's Office, 15880 East Fifth Street, Hayward, WI 54843, 715-634-4858. Dispatch for non-emergencies: 715-634-5213, or toll-free 877-699-4110, option 6.
- Hayward Police Department for the city, 15889 W. Third Street, Hayward, WI 54843. Contact it through county dispatch.
- Town of Hayward Police Department, 15460 W. Highway 77E, Hayward, WI 54843, 715-634-4123.
- Lac Courte Oreilles Tribal Police, 13394W Trepania Road, Hayward, WI 54843, 715-634-8350.
- Lac Courte Oreilles Conservation Department, 13394W Trepania Road, Hayward, WI 54843, 715-634-0102.
- Wisconsin State Patrol, Spooner Post, 715-635-2141, W7102 Green Valley Road, Spooner, WI 54801.
Arrested in Winter, Exeland, Radisson or another small community? County dispatch can tell you which agency responded.
↑ Back to the question listSawyer County bail and bond: the Hayward jail and the screening judges rely on
Anyone arrested and held in Sawyer County ends up at the Sawyer County Jail, 15880 E 5th Street, Hayward, WI 54843. It is run by the Sheriff's Office. Further down, we explain how a pretrial team reports to the judge, how bail gets set, and how you pay it or get it back.
Look the name up in Sawyer County Inmate Search to learn if the person is in custody and when release is scheduled. Open warrants and free lawyer help are on our Sawyer County Jail Roster page.
Call the Sheriff's Office at 715-634-4858. Tell them who you are looking for, and ask what bail is and if an amount is set and where it can be paid. Court hearings are laid out on our Sawyer County court page.
1. How do I check whether someone is in the Sawyer County Jail?
Search the name on Sawyer County Inmate Search. If it shows the person, you can see the charge and any bail. If it does not, call the Sheriff's Office at 715-634-4858 and ask whether the booking is still being processed or the person is being held for another agency.
Keep the full legal name and birth date at hand.
↑ Back to the question list2. Where are the Sheriff's Office and the courthouse in Hayward?
The Sheriff's Office, which runs the jail, is at 15880 E 5th Street, Hayward, WI 54843 (mail goes to PO Box 567). The Clerk of Circuit Court is at 10610 Main Street, Suite 244, and the pretrial office is in the same building, Suite 116. Custody is a Sheriff's matter. Court dates and bond papers are the clerk's.
↑ Back to the question list3. How do I pay cash bail in Sawyer County?
Wisconsin law lets an officer accept bail only at a sheriff's office or police station, and allows the clerk to accept payment too. Phone the clerk at 715-634-4887 for daytime payment and the Sheriff's Office at 715-634-4858 for other hours, and ask which payment types are taken.
Have photo ID, the case number, and the exact dollars ready. Collect a receipt.
↑ Back to the question list4. What happens at the jail before the first hearing?
A nonprofit called JusticePoint screens people booked into the Sawyer County Jail who are waiting for a bail hearing. Staff assess the person and give the results to the judge, who uses them to decide on release terms. Those results help the judge decide the bond.
↑ Back to the question list5. What is pretrial supervision?
When a judge orders supervision as a condition of bail, JusticePoint monitors the court-ordered conditions and reports on compliance to the court. The office is at 10610 Main Street, Suite 116, Hayward, and the phone is 715-638-3227. Call it if you have questions about check-ins after release.
↑ Back to the question list6. Is there a bondsman in Hayward, or can an aunt sign instead?
No bondsman may work here, because Wisconsin bans paid sureties. An aunt or neighbor can sign without pay if the judge accepts the person. A surety must be a real person who lives in Wisconsin, and the judge decides what proof of finances is needed, often a sworn statement that the surety can cover the bond. Nobody may pay the surety for signing (Wis. Stat. 969.12).
↑ Back to the question list7. Does Sawyer County offer diversion for drug or alcohol charges?
The county's Criminal Justice Program, at 10610 Main Street, Suite 101, Hayward, runs a post-charge diversion and deferred prosecution program for defendants charged with drug offenses or offenses tied to substance use. Call the diversion coordinator at 715-804-0109 to ask whether a charge fits. Ask about it in addition to the bail hearing.
↑ Back to the question list8. My brother cannot afford the amount. What can we do?
Ask a lawyer to petition the judge to change it (Wis. Stat. 969.08). Judges may consider ability to pay, the seriousness of the charge, past record, and the policy against needless pretrial detention (969.01(4)). If he is still held 72 hours after the first appearance, he can ask for a review. Pretrial supervision can be offered in place of a cash amount.
↑ Back to the question list9. What if tribal police made the arrest?
The Lac Courte Oreilles Tribal Police Department is at 13394W Trepania Road, Hayward, 715-634-8350. If its officers made the arrest, ask them which agency took the person and which court has the case. Then run the name through Sawyer County Inmate Search to see whether the county jail booked him.
↑ Back to the question list10. Can he be released with no cash?
Yes. A judge may release a person on a signed bond that creates a debt only if the terms are broken, or on non-money conditions such as no contact, travel limits, or a return to custody at set hours (Wis. Stat. 969.02 and 969.03).
↑ Back to the question list11. Does a misdemeanor have a bail ceiling?
Yes. Misdemeanor bail may not exceed the maximum fine for the offense (Wis. Stat. 969.02(8)). The state's uniform misdemeanor schedule also tells officers to release most misdemeanor arrests without cash unless a listed concern applies.
↑ Back to the question list12. What changes if the arrest was for domestic abuse?
An officer who makes a required domestic abuse arrest cannot release the person until bail is posted or a judge sees the case. For 72 hours after the arrest, the person must stay away from the alleged victim's home and avoid contact (Wis. Stat. 968.075).
↑ Back to the question list13. When is a person held with no bail?
Only for charges on the narrow list in Wis. Stat. 969.035, or a violent charge with a prior violent conviction, after a hearing the prosecutor requests. The state must prove the case by clear and convincing evidence, and any denial ends after 60 days from the hearing.
↑ Back to the question list14. What happens to my money afterward?
The deposit comes back to the payer when the charge is dismissed or the defendant is found not guilty. If there is a conviction, the court pays bond costs, then restitution, then the judgment. If the court orders forfeiture, the payer gets mailed notice.
↑ Back to the question list15. Where do I find a free lawyer?
The State Public Defender office at 514 Service Road, Suite A, Spooner, WI 54801 covers Sawyer County. The phone is 715-390-4560. A family without money can ask for an appointed lawyer when the case first comes before a judge.
↑ Back to the question list16. Where does a youth go after an arrest?
Contact the juvenile clerk at 715-634-7519. The clerk can give the hearing date and tell you which facility, if any, has the youth. Because juvenile cases are private, a child will not show in the adult search.
↑ Back to the question list17. What if he misses court?
The court can forfeit the bond, issue a warrant, and the prosecutor can charge bail jumping under Wis. Stat. 946.49. Tell the clerk at 715-634-4887 in writing within 48 hours if the address changes.
↑ Back to the question list18. How do I spot a scam?
Real payment goes to the clerk or the Sheriff's Office. If someone asks for gift cards or an app transfer, hang up and call 715-634-4858.
↑ Back to the question listSawyer County bail contacts
- Jail: Sawyer County Jail, Sheriff's Office, 15880 E 5th Street, Hayward, WI 54843; 715-634-4858
- Custody lookup: Sawyer County Inmate Search
- Clerk of Circuit Court: 10610 Main Street, Suite 244, Hayward, WI 54843; 715-634-4887
- Pretrial office: 10610 Main Street, Suite 116, Hayward; 715-638-3227
- Tribal police: Lac Courte Oreilles Tribal Police, 13394W Trepania Road, Hayward; 715-634-8350
- Juvenile clerk: 10610 Main Street, Suite 244; 715-634-7519
- Public defender: 514 Service Road, Suite A, Spooner, WI 54801; 715-390-4560
Addresses, hours, and phone numbers can change. Verify details with the office before you pay. This page gives general guidance, not legal advice.
Sawyer County Jail ON-SITE VISITATION SCHEDULE
15880 East Fifth Street
Hayward, WI 54843
715-634-9120
- Visits are 30 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 715-634-9120 and get your inmate's times and make an appointment to visit.
- Inmates are allowed one visit per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 715-634-9120 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
| MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
Reliance Telephone Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected computer with a webcam or a mobile device, visitors can join live video calls without traveling to the detention center or waiting in facility visitor lobbies.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.reliancetelephone.com and sign into your account or register a new profile.
- Upload a clear photograph of your valid government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or assigned tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: Reliance Telephone Official Website
Customer Service Telephone: 1-800-896-3201
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Reliance Telephone
In addition to Remote Video Visitation, Reliance provides calling, texting, and tablet services at participating facilities:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: Reliance Phone Services - Inmate Texting & Messaging: Send two-way digital text messages to dedicated inmate handheld devices.
• Learn more on our website: Inmate Texting Guide | • Visit official vendor page: Reliance Texting Services - Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Reliance Tablets
Sawyer County Criminal Cases: Courthouse, Charges and Court Dates in Hayward
Hayward is home to the Sawyer County courthouse, where two judges hear all state criminal cases. A person who is not released waits at the Sawyer County Jail, 15880 East Fifth Street, Hayward, WI 54843. This page sorts out which court handles your case, the Lac Courte Oreilles tribal court included, and what each hearing means.
First, use the Sawyer County jail lookup to be sure the person is being held. Then check our Sawyer County Inmates in Custody page for current charges, open warrants and the public defender office.
To learn the next court date, dial the Clerk of Circuit Court at 715-634-4887. If someone needs bail money first, our Sawyer County bail page walks you through it.
1. Local courts in Sawyer County (circuit court and municipal courts)
Which court hears your case. Ordinance citations and a first-offense OWI are civil matters in Wisconsin, unless the OWI driver had a child under 16 aboard, and in Sawyer County they are generally decided by the Sawyer County Circuit Court, because no municipal court here appears in the state's directory; still, if the citation names a different court, follow it. Every misdemeanor and criminal traffic case, from retail theft to a second OWI, is filed in the Sawyer County Circuit Court, whose two judges share the criminal and traffic calendar. Felony cases stay in that court for the initial appearance, the preliminary hearing, arraignment and trial. Offenses by tribal members on Lac Courte Oreilles land can also be taken up in the tribe's own court, which operates alongside the state system.
Where pretrial inmates are held. The Sheriff's jail on East Fifth Street is Sawyer County's only adult jail. People picked up by Hayward city police, the Town of Hayward police, Lac Courte Oreilles tribal officers, deputies or State Patrol troopers on Highways 27, 63 and 70 are all booked there. Inmates serving county jail sentences may qualify for Huber release to work. The jail and Sheriff's Office answer at (715) 634-4858.
- Sawyer County Circuit Court (Branches 1 and 2), Sawyer County Courthouse, 10610 Main Street, Suite 244, Hayward, WI 54843; Clerk of Circuit Court (715) 634-4887
- Sawyer County District Attorney, Courthouse, 10610 Main Street, Suite 105, Hayward, WI 54843, (715) 634-4097
- Sawyer County Sheriff's Office, 15880 East Fifth Street, P.O. Box 567, Hayward, WI 54843, (715) 634-4858
- Sawyer County Jail, 15880 East Fifth Street, Hayward, WI 54843, (715) 634-4858
- Wisconsin State Public Defender, Spooner office (assigned to Sawyer, Washburn and Burnett counties), 514 Service Road, Suite A, Spooner, WI 54801, (715) 390-4560
- Sawyer County Department of Health and Human Services (juvenile intake), Courthouse, 10610 Main Street, Suite 224, Hayward, WI 54843, (715) 634-4806
- Lac Courte Oreilles Band of Lake Superior Chippewa (tribal government and tribal court), Hayward, (715) 634-4797
The Sawyer County Courthouse in Hayward is where state charges from anywhere in the county are decided, whether they arise in Hayward, Winter, Radisson, Couderay, Exeland or the lake towns. Neither the 2021 state municipal court directory nor the state law library's list of municipal courts shows a court for Hayward or any other Sawyer County community, so ordinance tickets generally go to circuit court unless a municipality has its own court; the citation identifies the court. Where a municipal court does exist, it decides only ordinance cases, which carry forfeitures, and it may use jail only to enforce a forfeiture that has gone unpaid. A defendant can in some situations shift a municipal case to the circuit court, for example by making a timely jury demand.
Courts
- Sawyer County Circuit Court, 10610 Main Street, Hayward, WI 54843. Branch 1 and Branch 2; Clerk of Circuit Court (criminal, traffic, forfeiture and juvenile filings), Suite 244, (715) 634-4887.
- Lac Courte Oreilles Tribal Court, Hayward: the tribe's court, which handles cases under the band's own laws. Reach it through the tribal government at (715) 634-4797.
Other offices
- Sawyer County District Attorney, Suite 105 of the courthouse, (715) 634-4097
- State Public Defender, Spooner office, 514 Service Road, Suite A, Spooner, about 30 miles west, (715) 390-4560
- Sawyer County Sheriff's Office, keeper of the Sawyer County Jail, 15880 East Fifth Street, Hayward, (715) 634-4858
- Hayward Police Department (city of Hayward), 15889 West Third Street, Hayward, WI 54843, (715) 634-8961
- Town of Hayward Police Department, 15460 West Highway 77, Hayward, WI 54843; after hours, contact it through Sheriff's dispatch at (715) 634-4858
- Lac Courte Oreilles Tribal Police, patrolling the reservation; contact through the tribal government at (715) 634-4797
- Juvenile intake: Sawyer County Health and Human Services, Suite 224 of the courthouse, (715) 634-4806; after hours, calls go to the Sheriff's Office
2. Misdemeanor (for example, theft, battery, disorderly conduct, a second OWI)
Sawyer County's population swells with cabin owners, anglers and visitors to the Birkebeiner ski race and summer events, and the Hayward court's misdemeanor calendar reflects it: drunk driving, boating and snowmobile violations that become criminal, bar disturbances, domestic cases and thefts.
Booking and release
Some people get a citation and a court date at the scene. A person brought to the Sawyer County Jail may be released on a signature bond, meaning a signed promise to appear, sometimes with an amount that becomes due only if the person does not show up. Where the court sets cash, the full amount is paid at the jail or at the clerk's office by the defendant or someone acting for them; Wisconsin forbids commercial bondsmen. If the arrest was for domestic abuse, the arrested person may not contact the alleged victim or go to that residence for 72 hours unless the victim waives the restriction in writing. Someone kept in custody usually sees a circuit judge or a court commissioner within about 48 hours, often by video from the jail.
Requesting a lawyer
The court reviews the right to counsel at the first appearance. Sawyer County is served by the State Public Defender's Spooner office ((715) 390-4560), and applications can be started at the jail. The SPD's income and asset limits are strict, so a defendant who is turned down but still cannot pay a private attorney can ask the Hayward court to appoint counsel at county expense.
Penalties under Wisconsin law, applied in Hayward
- Theft of $2,500 or less: a Class A misdemeanor, which can mean up to 9 months in the Sawyer County Jail and up to $10,000 in fines.
- Battery: Class A. If it is charged as domestic abuse, a conviction adds a surcharge and bars the person from possessing firearms under federal law.
- Disorderly conduct: Class B, which tops out at 90 days behind bars and a $1,000 fine.
- A second OWI within 10 years: a criminal case carrying a mandatory 5 days to 6 months in jail, a fine, revocation and an ignition interlock. The first offense is handled as a $150 to $300 forfeiture plus costs, a revocation of 6 to 9 months and an alcohol or drug assessment; a 0.15 test result or a refusal also brings an interlock order.
- Class C offenses, the lowest misdemeanors, allow up to 30 days and $500.
Six jurors hear a misdemeanor trial in Sawyer County, though most defendants resolve their cases by plea, deferred prosecution or dismissal instead. Probation, fines and county jail with Huber work privileges are typical outcomes. Most misdemeanors are finished within two to six months, and a speedy trial demand generally requires a trial within 60 days.
↑ Back to the question list3. Felony (for example, burglary, felony theft, drug possession with intent to deliver, substantial battery)
Burglaries of seasonal homes and resorts, opioid and methamphetamine distribution, thefts of boats, trailers and equipment, and repeat OWI cases (a fourth offense is generally a felony) are among the felonies Sawyer County prosecutors charge most.
Felony procedure in the Hayward courthouse
- Initial appearance. The District Attorney files a criminal complaint; the court decides whether it establishes probable cause and sets bail, either a signature bond or cash, often with conditions such as no alcohol, no contact or a curfew. Since voters approved a constitutional amendment in 2023, a judge setting terms for a defendant accused of a violent crime may weigh the danger of serious harm to the community.
- Preliminary hearing. Within 10 days for a defendant held on cash they cannot post, within 20 days for everyone else. It is often waived.
- Information and arraignment. Once the court finds enough evidence for trial, the DA files an information and the defendant answers it with a plea.
- Plea or trial. Plea agreements resolve most felony cases. Trials use a 12-person jury that must agree unanimously, and a speedy trial demand generally starts a 90-day clock.
Felony classes for the example crimes
- Burglary: Class F, so a Sawyer County conviction can bring as much as 12 years and 6 months in prison and a $25,000 fine.
- Felony theft: over $2,500 it is Class I, a 3.5-year maximum; over $5,000, Class H (6 years); over $10,000, Class G (10 years).
- Possession with intent to deliver: graded by drug type and weight, with the most serious amounts reaching Class C.
- Substantial battery: a Class I felony, up to 3.5 years; aggravated battery is Class H or Class E depending on intent.
Truth in sentencing divides a Wisconsin prison term into initial confinement and extended supervision, with no parole for offenses committed after 1999. A sentence of a year or less is served in the Sawyer County Jail, and longer ones in the state prison system. Eligible inmates may earn early release through the Challenge Incarceration Program or the Substance Abuse Program. Felonies in Hayward generally take six to twelve months, with many defendants represented through the State Public Defender.
↑ Back to the question list4. Violent felony (for example, homicide, sexual assault, armed robbery)
Sawyer County records few homicides or armed robberies, and serious investigations frequently involve the state Division of Criminal Investigation, and on the reservation the tribal police as well. Defendants usually remain in the Sawyer County Jail unless they can raise the cash bail the court sets, which tends to be substantial.
Sentences the court can impose
- First-degree intentional homicide: Class A, life imprisonment by law; the judge either sets a date for extended supervision eligibility or orders life without it.
- Second-degree intentional homicide (Class B) and first-degree reckless homicide (also Class B) carry up to 60 years.
- First-degree sexual assault: Class B, with mandatory minimum prison terms for certain offenses against young children.
- Armed robbery: Class C, up to 40 years; ordinary robbery is Class E.
Capital punishment has been off the table in Wisconsin since 1853.
Length of the case and victims' rights
One to two years is common for a Sawyer County homicide or sexual assault case, because of forensic work, expert witnesses and pretrial litigation, and pretrial publicity in a small community can lead to requests for an outside jury. Eligible defendants receive experienced counsel through the State Public Defender. Marsy's Law, written into the state constitution in 2020, entitles victims to notice of proceedings and the right to attend and be heard; the District Attorney's victim/witness staff answer at (715) 634-4097.
↑ Back to the question list5. Juveniles (under 17) arrested in Sawyer County
A child aged 10 through 16 who is accused of a crime in Sawyer County comes before one of the circuit judges acting as juvenile court in Hayward. At 17, Wisconsin law treats a person as an adult for criminal charges.
Intake
Police refer juveniles to intake at Sawyer County Health and Human Services in the courthouse ((715) 634-4806). The intake worker can close the referral, work out a deferred prosecution agreement, or pass it to the District Attorney, who may file a delinquency petition. If the child is held, a judge or court commissioner should conduct a custody hearing within 24 hours of the intake decision, leaving out weekends and legal holidays.
Secure detention
Sawyer County has no juvenile detention center. Youths who need secure custody are typically taken to a center in another county that contracts with Sawyer County, such as the Northwest Regional Juvenile Detention Center in Eau Claire. Families can ask intake staff, or the Sheriff's Office after hours, where a child has been placed.
Tribal youth
Because Wisconsin is a Public Law 280 state, a Lac Courte Oreilles child arrested on or off the reservation can generally be brought into the state juvenile system; the tribe may also become involved through its own court or family services. Parents can ask intake staff whether tribal programs are available.
What can happen
- A deferred prosecution agreement or a consent decree that can conclude with dismissal.
- Supervision at home, with conditions such as treatment, curfew, restitution or community service.
- Placement in foster care, a group home or residential treatment, or a Type 2 placement.
- Type 1 placement at Lincoln Hills School or Copper Lake School, the state's juvenile correctional schools, or the Serious Juvenile Offender program for the gravest offenses.
Moving a case to adult court
The DA may request waiver of a youth 14 or older into adult court for certain offenses, and younger children can be waived for some very serious charges. Original adult court jurisdiction applies at age 10 and up for attempted or completed first-degree intentional homicide, first-degree reckless homicide and felony murder, and to some youths with an earlier delinquency adjudication who are accused of particular new crimes. The State Public Defender appoints lawyers for children in delinquency proceedings. Juvenile records are generally confidential.
↑ Back to the question list6. Federal cases (U.S. District Court) from Sawyer County
The Western District of Wisconsin handles federal crimes from Sawyer County. Cases are filed with its clerk in Madison, roughly four hours from Hayward, and heard in the federal courthouse there.
- Federal courthouse and clerk, Western District: 120 North Henry Street, Room 320, Madison, WI 53703, (608) 264-5156
- Office of the U.S. Attorney, Western District of Wisconsin: 222 West Washington Avenue, Suite 700, Madison, WI 53703, (608) 264-5158
- Federal Defender Services of Wisconsin, Madison office: 22 East Mifflin Street, Suite 1000, Madison, (608) 260-9900; when it has a conflict, the court appoints a Criminal Justice Act panel attorney
Federal jurisdiction in Sawyer County
As elsewhere, the federal cases that come out of Sawyer County typically involve drug trafficking, firearms possessed by prohibited persons, bank robbery, child exploitation and fraud. Parts of the Chequamegon-Nicolet National Forest lie in the county, and the Namekagon River, part of the St. Croix National Scenic Riverway, flows through Hayward; crimes committed on federal land such as these may be prosecuted federally, although the state can often charge them too.
The Lac Courte Oreilles Reservation is the major tribal land in Sawyer County. Unlike the Menominee Reservation, where Wisconsin's jurisdiction was returned to the federal government in 1976, Lac Courte Oreilles falls under Public Law 280, so state courts and the Sawyer County District Attorney prosecute most crimes there, by or against tribal members, while the Lac Courte Oreilles Tribal Court applies tribal law. Federal charges remain possible for offenses that are federal crimes anywhere.
What federal court involves
The case begins with an initial appearance before a U.S. magistrate judge, who also decides whether the defendant qualifies for appointed counsel. Instead of cash bail, the Bail Reform Act governs release: the judge sets conditions supervised by Pretrial Services or orders the person detained, and when the prosecution asks for detention a hearing is normally held within three court days. After a complaint, a grand jury indictment must come within 30 days. Trial is supposed to start within 70 days under the Speedy Trial Act, but that clock is often extended.
Plea agreements account for most federal convictions. Conviction at trial takes the agreement of all 12 jurors. The judge sentences after reviewing a presentence report, the advisory federal Guidelines and any mandatory minimum. With no parole in the federal system, prisoners generally serve 85 percent of their terms in the Bureau of Prisons before supervised release. Appeals are decided by the U.S. Court of Appeals for the Seventh Circuit. Federal prosecution of juveniles is rare. Appointment of a federal defender is decided by the federal court, not by the State Public Defender.
Searching federal custody
To find a federal prisoner, use the Federal Bureau of Prisons inmate locator with the person's name or register number. People held before a federal trial in a county jail through a U.S. Marshals agreement can also appear on that county jail's roster.
↑ Back to the question listThe material here is general information about criminal cases in Sawyer County, Wisconsin, and not legal advice; court procedures may change. A Wisconsin defense lawyer can advise on a particular case. Requests for a public defender go to the State Public Defender's Spooner office at (715) 390-4560; for information on someone in custody, call the Sawyer County Sheriff's Office at (715) 634-4858.
JailATM Commissary Ordering allows family members to purchase pre-approved snack boxes, meat and cheese selections, hygiene bundles, and seasonal gift care packages sent directly to an incarcerated loved one. Each package is tailored to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not all follow identical package distribution schedules. Some facilities allow weekly orders while others restrict shipments to bi-weekly or monthly windows, and spending limits differ widely across institutions. You should confirm the facility's active cutoff schedule and order allowances by calling them directly. If an order is placed after the weekly processing deadline, it will be held until the following distribution cycle, leaving your loved one waiting an extra cycle for fresh supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking identification number.
- Navigate to deposits.jailatm.com/webdeposits/ and sign into your account.
- Select Commissary Packs or Gift Packs from the service menu.
- Choose your state and detention center to open the jail's authorized product catalog.
- Search for the inmate to link the order to their active housing record.
- Browse available food bundles, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
- Enter your billing details, complete checkout with a credit or debit card, and save your confirmation receipt.
What the Inmate Needs to Do
The inmate does not need an active online account to receive care packages. JailATM fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Commissary Gift Packs, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Buy Commissary for an Inmate in the Sawyer County Jail
Sawyer County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Sawyer County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Jail ATM.
Questions? Call Jail ATM at 877-810-0914.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 715-634-9120 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Sawyer County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.
Important: Facility Deposit Rules and Window Intake Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Click Sign In or Register to set up your verified user account using your email address and password.
- Select the state and the detention facility where the inmate is currently housed.
- Search for the inmate using their ID number or legal last name to confirm an exact roster match.
- Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
- Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:
- Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
• Learn more on our website: Commissary Gift Packs Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Deposit Money for an Inmate in the Sawyer County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Sawyer County Jail use Jail ATM.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.
3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Sawyer County Jail at 715-634-9120 to ask whether it has one and where it is.
4. The Sawyer County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 715-634-9120.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. To ask whether the Sawyer County Jail takes deposits in person, and when, call 715-634-9120.
Send an Inmate Mail in the Sawyer County Jail
When mailing a letter or postcard to an inmate, please address your mail as follows:
PERSONAL MAIL NOT ALLOWED
- All mail sent to an inmate at the Sawyer County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- Always use blue or black ink. Do NOT use felt markers or crayons.
- Do NOT include drawings, nor should you draw on the envelope or postcard.
- Do NOT enclose glitter, confetti or anything else in envelope.
- Do not use lipstick, perfume, colored ink or markers, or crayons.
- When greeting cards are allowed, they should be plain and not be musical.
- When books, newspapers and magazines are allowed, they must be new, and only be sent directly from the publisher.
- Packages, when allowed, must only be sent directly to an inmate from the third-party vendor outlined on our Commissary Page.
Inmates have their mail delivered Monday thru Friday. There is no limit on how much mail they can receive. Inmates are allowed to send mail to friends and family, but NOT to co-defendants, other inmates in this or other jails or prisons, and NOT from people they have a 'no contact' order in place from.
The Sawyer County Jail has a zero-tolerance policy regarding mail violations.
Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
Scroll down for a list of Frequently Asked Questions and Answers regarding how to send an inmate mail, or call the Sawyer County Jail at 715-634-9120 with your questions.
Reliance Telephone provides telecommunications systems, inmate texting devices, and prepaid calling accounts for county jails across the upper Midwest. Opening a Reliance account allows families to purchase talk time or fund SMS text messaging credits so incarcerated individuals can maintain regular contact from housing unit kiosks and wireless devices.
Important: Mobile Calling Blocks and Messaging Approvals Vary
Inmates cannot receive incoming phone calls, and wireless providers automatically block collect calls from jail systems. While some facilities provide direct text messaging units, device availability and call permissions vary depending on facility housing rules, which you can confirm with the facility directly. If you do not register online and fund your account in advance, your loved one will not be able to connect calls or send text updates to your phone.
Step-by-Step Instructions to Register and Fund Reliance Services
- Visit www.reliancetelephone.com or call 1-800-896-3201.
- Select Create Account and register your 10-digit telephone number and email address.
- Choose your state and the detention facility where the inmate is housed.
- Link the inmate using their full legal name or facility booking ID.
- Select whether to purchase a Phone Card, fund an Inmate Texting Account, or set up Prepaid Collect Calling.
- Enter your debit or credit card billing details, complete payment, and save your receipt.
What the Inmate Needs to Do
The inmate dials your number from a dayroom wall phone or accesses their texting device using their PIN. The system verifies that calling or messaging units are funded and allows the conversation to proceed. All non-privileged communications are subject to recording and monitoring.
Official Provider: Reliance Telephone Official Website
Customer Service Telephone: 1-800-896-3201
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Reliance Telephone
In addition to Prepaid Calling Accounts, Reliance offers texting and voice mail features at participating facilities:
- Inmate Texting & Messaging: Send two-way digital text messages to dedicated inmate handheld devices.
• Learn more on our website: Inmate Texting Guide | • Visit official vendor page: Reliance Texting Services
Reliance Telephone provides telecommunications systems, inmate texting devices, and prepaid calling accounts for county jails across the upper Midwest. Opening a Reliance account allows families to purchase talk time or fund SMS text messaging credits so incarcerated individuals can maintain regular contact from housing unit kiosks and wireless devices.
Important: Mobile Calling Blocks and Messaging Approvals Vary
Inmates cannot receive incoming phone calls, and wireless providers automatically block collect calls from jail systems. While some facilities provide direct text messaging units, device availability and call permissions vary depending on facility housing rules, which you can confirm with the facility directly. If you do not register online and fund your account in advance, your loved one will not be able to connect calls or send text updates to your phone.
Step-by-Step Instructions to Register and Fund Reliance Services
- Visit www.reliancetelephone.com or call 1-800-896-3201.
- Select Create Account and register your 10-digit telephone number and email address.
- Choose your state and the detention facility where the inmate is housed.
- Link the inmate using their full legal name or facility booking ID.
- Select whether to purchase a Phone Card, fund an Inmate Texting Account, or set up Prepaid Collect Calling.
- Enter your debit or credit card billing details, complete payment, and save your receipt.
What the Inmate Needs to Do
The inmate dials your number from a dayroom wall phone or accesses their texting device using their PIN. The system verifies that calling or messaging units are funded and allows the conversation to proceed. All non-privileged communications are subject to recording and monitoring.
Official Provider: Reliance Telephone Official Website
Customer Service Telephone: 1-800-896-3201
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Reliance Telephone
In addition to Prepaid Calling Accounts, Reliance offers texting and voice mail features at participating facilities:
- Inmate Texting & Messaging: Send two-way digital text messages to dedicated inmate handheld devices.
• Learn more on our website: Inmate Texting Guide | • Visit official vendor page: Reliance Texting Services
Reliance Telephone provides secure, corrections-grade handheld tablets designed for county jails and regional detention centers across the upper Midwest. Through these portable units, incarcerated individuals can exchange text messages with family, place voice phone calls, conduct scheduled video visits, stream approved entertainment, read eBooks, and access self-help materials directly from their living areas.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Fund Reliance Tablet Services
- Verify that Reliance Telephone handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.reliancetelephone.com on your computer or mobile device.
- Sign into your verified user profile or select Create Account using your primary 10-digit telephone number.
- Select your state, detention center, and link the inmate using their full legal name or facility booking ID.
- Select Inmate Texting / Media Funds or Inmate Wallet to add funds to their available balance.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is ready for use.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their facility PIN. Their active wallet balance appears on the home screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging racks during facility count times and for overnight storage.
Official Provider: Reliance Telephone Official Website
Customer Service Telephone: 1-800-896-3201
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Reliance Telephone
In addition to Tablet Services, Reliance Telephone provides calling, messaging, and visitation channels:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: Reliance Phone Services - Inmate Texting & Messaging: Send two-way digital text messages to dedicated inmate handheld devices.
• Learn more on our website: Inmate Texting Guide | • Visit official vendor page: Reliance Texting Services - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Reliance Video Visits
- Jail (Main): 715-634-9120
- Sheriff: 715-634-4858
The Sawyer County Jail serves the following cities and towns of Sawyer County: Draper, Hayward, Loretta, Ojibwa, Radisson, Round Lake and Wintergreen.
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