Address:
515 West Moreland Blvd.
Waukesha, WI 53188
Phone:
262-548-7170
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
515 West Moreland Blvd.
Waukesha, WI 53188
262-548-7170
ON-SITE VISITATION
DAY | TIMES |
SUNDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
MONDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
TUESDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
WEDNESDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
THURSDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
FRIDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. |
SATURDAY | 12:30 p.m. to 4:00 p.m. |
CONTACT VISITATION - attorneys
Monday through Friday:
7:30 a.m. to 11:00 a.m. (All visits must end by 11:00 a.m.)
12:30 p.m. to 4:00 p.m. (All visits must end by 4:00 p.m.)
REMOTE VISITATION
DAY | TIMES |
SUNDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
MONDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
TUESDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
WEDNESDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
THURSDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
FRIDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
SATURDAY | 7:30 a.m. to 11:00 a.m. 12:30 p.m. to 4:00 p.m. 5:30 p.m. to 9:00 p.m. |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Waukesha County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Visitation times and schedules for remote visitation with an inmate at Waukesha County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.
* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:
* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Waukesha County Jail may allow you an extended visitation. Call 262-548-7170 to ask for special consideration.
* Call 262-548-7170 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Waukesha County Jail:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Waukesha County Jail Wisconsin (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Waukesha County Jail mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Waukesha County Jail Wisconsin (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
Check with Waukesha County Jail by calling 262-548-7170 prior to paying a bond online as this is being rolled out to different facilities slowly.
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby. The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.
3. Commissary money can also be added to an inmates account at any time using any of these methods online.
4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Waukesha County, can be found on our Send Money Page.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Waukesha County Jail, check out our Visit Inmate Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Waukesha County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Waukesha County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Waukesha County Jail inmate's account for communication services, check out our Send Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Waukesha County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Waukesha County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Waukesha County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Waukesha County.