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Sacramento County Main Jail Inmate Phone Use

651 I Street
Sacramento County
Inmate Info: 916-874-6752
Main Phone: 916-874-6752
Beds: 2432
The information below provides complete instructions regarding Sacramento County Main Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Sacramento County Jail in Sacramento, California.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Sacramento County Main Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Sacramento County Main Jail?

Messages may not be left for inmates. However, if there is an emergency you can call the jail and speak to the supervisor.

You might be required to provide evidence of the emergency, such as the death or serious injury/illness of an inmate’s immediate family member.

On a case-by-case basis a decision will be made on how to get the information to the inmate, whether it be through the jail Chaplain, a message to call home or a specially allowed visit.

How Does An Inmate Make A Phone Call From Sacramento County Main Jail?

This jail contracts with ICSolutions to process inmate calls. You must register for a free account before you can accept the first call.

Once registered, you will need to deposit funds to the account to pay for your inmate’s calls.

Click here to get started.

Can An Inmate Use A Cell Phone While In Sacramento County Main Jail?

No. Inmates are not allowed cell phones in Sacramento County Main Jail, although getting access to a cell phone in jail has become more common.

California has made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

If you are found to have helped an inmate get a cell phone in jail, you could face criminal charges, especially if the phone is used by an inmate to set up or commit a crime.

Can I Communicate By Email With An Inmate?

This jail does provide email options for families and friends of inmates. You can deposit funds into an account to pay for email writing.

The staff will print your email and take it to your inmate. He or she will not have computer access to email back, but can write a letter and send it to you through the US postal service. 

While it might sound like the staff will have too much access to what you and your inmate are writing about, keep in mind that with the exception of legal mail, 100 percent of handwritten mail is also scanned for threats to the jail security, gang discussions and other things.

Email is becoming a popular way to communicate with inmates.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

This jail requests you email your inmate no more than once a day.

Include your postal address in each email so the inmate knows where to send his/her response letter.

To use the email system:

Click here to find your inmate in the system.

From the list of inmate(s), click on the inmate's name to bring up a detail screen for that inmate.

Near the middle of the page is an envelope icon to "Email this inmate." Click that icon, and you will be directed to an e-mail verification screen.

Enter your email address in the email verification field, type in the two image verification words and click on "Submit Email Address."

Shortly after clicking "Submit Email Address," a new email message should appear in your email Inbox from noreply@sacsheriff.com. Open the email, click the link included in the message, and you are ready to begin your message to the inmate. Remember that you will be entering text into a web form, not your email program.

When you are done, click "Send" and your message is complete.

Important Tips About Jail Phone Calls

Remember that all calls are recorded and randomly listened to by security staff. If you discuss something about your inmate’s case, it can be used against the inmate in court. In addition, if you discuss anything that threatens the security of the jail, other inmates or the public you could lose your privileges to receive calls from the jail.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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