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Clackamas County Jail Inmate Phone Use

2206 Kaen Rd.
Oregon City,
Clackamas County
Beds: 434
The information below provides complete instructions regarding Clackamas County Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Clackamas County Jail in Oregon City, Oregon.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Clackamas County Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Clackamas County Jail?

This jail offers a voicemail system to leave messages for inmates. The cost of a voicemail is about the same as the cost for a phone call.
For inmates, voicemail is a great way to hear your voice, receive important news and share your day without having to wait until the inmate calls.

Click here to set up an account and begin purchasing voicemail time.

If there is a family emergency such as a death of an inmate’s immediate family member and voicemail is not an option, call the jail and ask to speak to the supervising officer. Explain the emergency. You might be asked to provide evidence that it happened. On a case-by-case basis the supervising officer will decide whether to send a message to the inmate to call home or allow a free call home to receive the news.

How Does An Inmate Make A Phone Call From Clackamas County Jail?

Collect Calls

Inmates at this facility are provided access to phones for the purpose of outgoing collect calls. They may call anyone who is willing to accept the charges, except those who are victims or witnesses in their cases. In addition, if there is a no-contact order in place, they will not be allowed to call that person.

If you wish to accept collect calls from your inmate, check with your phone company to be sure you can. You may have to pay a deposit before accepting the first call.

Some companies block all calls from penal facilities.

Prior to accepting calls, ask your phone company if there are different rates based on when during the week or day the call comes in. If there are reduced rate hours, let your inmate know to call during those times.

Pre-Funded Calls

This jail holds a contract with Telmate.com. Depending on where you live and your phone company’s rates for collect calls, a prepaid account might save you money.

You need to register a free account before you can deposit funds for your inmate to use on phone calls.

There are several ways to deposit money to the account, including kiosks at the jail, online with a debit/credit card, by phone or by mail.

Click here to view the pricing, register an account and learn how to make deposits.

Can An Inmate Use A Cell Phone While In Clackamas County Jail?

No. Inmates are not allowed cell phones in Clackamas County Jail, although getting access to a cell phone in jail has become more common.

It is a misdemeanor crime in the state of Oregon for an inmate to possess a cell phone. Punishment includes up to a year in jail and $1,000 fines.
If you are found to have helped an inmate get a cell phone in jail, you could also face criminal charges, especially if the phone was used to set up or commit a crime.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call (503) 722-6777 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

Inmates who have lost phone privileges due to disciplinary action, also lose voice mail privileges until they are done with the disciplinary status. If your voice mail is about timely news, etc. it is best to send a letter instead. Inmates on disciplinary status still receive their mail.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lock-down due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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