Minnesota Correctional Facility-Shakopee Inmate Visitation

There are two ways to visit an inmate in the Minnesota Correctional Facility-Shakopee.

Remote Video

Follow the instructions for both below.  the Remote Video Information is at the bottom, or can be found in the next section on this page.

Step 1 - Application

Before you can visit an inmate in the Minnesota Correctional Facility-Shakopee you need to complete an application and mail it to:

Minnesota Correctional Facility - Rush City
7600 525th St.
Rush City, MN 55069

No faxes. No emails. The approval process takes about three weeks.

The English version can be filled in online.  The Spanish version needs to be filled out offline.  Both should be mailed.

Step 2 - Scheduling a Visit

After you have been approved, you can schedule a visit by phone. Inmates are notified when an applicant is approved and it is their responsibility to notify you. Applicants that are denied or banned due to failing the application process are mailed a letter of explanation. Applicants have the right to appeal a denial or ban the appeal instructions are contained in the letter.

Phone numbers for scheduling visits:

Red Wing: 651-267-3653
Togo: 218-376-7849
Rush City: 320-358-0481
Shakopee: 952-496-4941
Stillwater: 651-748-7909
Lino Lakes: 651-717-6578
Moose Lake: 218-485-5170
Faribault: 507-332-4500
St. Cloud: 320-240-3000 ext. 5504
Oak Park Heights: 651-779-1400 select option 3 then select option 6
Willow River: 218-485-2400

How long are Visits?

Generally, visitors that drive less than 100 miles (one way) will be able to register for a 1 or 2 hour visit. With prior approval a visitor that drives in excess of 100 miles (one way) may be granted an extended visit (calculated by using an internet map and inputting the visitors address on file). The extended visit must be initiated by the offender at least 7-10 days before the day of the visit, and may be limited to a certain number per month. Due to space restraints, certain facilities may limit visits to one hour on weekends. Restrictive housing, non-contact and video visits are also limited to one hour. Restrictive housing visits must be scheduled 24 hours in advance.

What is the Visitation Schedule for Minnesota Correctional Facility-Shakopee?

Each facility has an established visiting schedule.

There is no visiting on the following State recognized holidays*:

New Year's Day
President's Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth (June 19)
July 4 (Independence Day)
Labor Day
Veterans Day
Thanksgiving and the following Friday
Christmas Day
*Willow River and Togo Challenge Incarceration Program participants may have visitors on holidays IF the holiday falls on a regularly-scheduled visiting day.

What are the Rules and Guidelines for Visiting an Inmate?

Prior to coming to your visit it's important to read and understand the Rules, Guidelines, Dress Codes and Restrictions (Offenders, Visitors) for visiting an inmate in the Minnesota Correctional Facility-Shakopee.

Minnesota Correctional Facility-Shakopee uses Jpay for Remote Inmate Visitation

Register here. (You are already registered if you signed up with Jpay for 'Phone' or 'Email').

1.  Sign up for Visitation. The JPay website will direct you to the open visit times for your inmate's living unit.
2. Find your inmate.
3. Purchase a book of Jpay ‘stamps’.
4. Schedule a Visit or send a Videogram.

Things you CAN do:
1.  You CAN ONLY do remote visits from the Jpay website, or with the Jpay app. (links below).
2. You CAN deposit money to your inmate, and they can use the credit on their end.
3. You CAN send a :30 second Videogram. (Jail staff will review for appropriateness) 

Things you CANNOT do:
- You CANNOT send a videogram or have a visit that would normally be rejected by the facility staff.

Other Things:
- If your Videogram is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of visiting by video?

Typically $3.50 for 15 minutes. 

Other message costs:

  • Send a text Message - 1 stamp
  • Purchase a reply for your inmate - 1 stamp
  • Attach up to 5 photos - 1 stamp each photo
  • Share up to 5 eCards - 1 stamp each eCard
  • Send just a photo with no text - 1 stamp
  • Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

  • Reply to your Videogram with a message if you attach a return stamp.
  • Receive transferred stamps you share with them (no cost to transfer)
  • When available, they can purchase their own stamps from their Inmate Debit Account

How often can I video visit?

Video visits do not count against an incarcerated person's visiting hours. How often you visit is limited by the availability of the kiosk in the living unit and their schedule.

Video Visitation FAQs < click here.

Video Visitation Rules < click here

Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 800-574-5729
iphone app
Android app