Dekalb County Detention Center Family & Friends Information

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Dekalb County Detention Center

Dekalb County Detention Center
2801 Jordan Road SW
Fort Payne, AL 35968

256-845-8565

The Dekalb County Detention Center is the main jail in DeKalb County Alabama. While the police in the cities and towns in DeKalb County can arrest and detain offenders, the Dekalb County Detention Center is the facility that is accredited by Alabama to hold inmates for more than 72 hours.

The Dekalb County Detention Center, located at:
2801 Jordan Road SW
Fort Payne, AL 35968 
can be reached 24 hours a day, 365 days a year at 256-845-8565.

The main reason that people call 256-845-8565 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Dekalb County Detention Center that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in DeKalb County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Dekalb County Detention Center have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in DeKalb County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Dekalb County Detention Center has approximately 4700 bookings, with a daily average of 235 inmates and maintains control of the facility with a staff of 58.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Dekalb County Detention Center is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in DeKalb County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Alabama Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the DeKalb County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Alabama Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Dekalb County Detention Center. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How an Inmate Makes a Phone Call to You or Others from Dekalb County Detention Center

To set up a phone account so that your inmate can call you from DeKalb County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your DeKalb County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in DeKalb County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Dekalb County Detention Center follow these steps:

  • Go to JailATM, choose Alabama, then choose Dekalb County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Dekalb County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in DeKalb County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Dekalb County Detention Center check out our Commissary Instructions Page for DeKalb County.


 

How Does an Inmate Make Phone Calls in Dekalb County Detention Center?

To receive phone calls from an inmate in DeKalb County follow these instructions:

Dekalb County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Alabama.
  • Choose Dekalb County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Dekalb County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with DeKalb County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in DeKalb County

To deposit money online for an inmate in Dekalb County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in DeKalb County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Alabama, then choose Dekalb County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Dekalb County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in DeKalb County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Dekalb County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for DeKalb County.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in DeKalb County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Dekalb County Detention Center inmate, follow the instructions below:

Dekalb County Detention Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Dekalb County Detention Center lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Alabama
  • Select Dekalb County Detention Center
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Dekalb County Detention Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Do Inmates in Dekalb County Detention Center Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Dekalb County Detention Center, follow these steps:

1. Register with correctpay online, the money depositing service used by Dekalb County Detention Center, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Alabama, then Dekalb County Detention Center, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with DeKalb County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Secure Email or Text Message to an Inmate in DeKalb County

To send a secure email message and digital photos to an inmate in Dekalb County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Dekalb County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Dekalb County Detention Center and send them photos, check out our Secure Messaging Guide for DeKalb County. 
24/7 Customer Service - 855-836-3364


 

Third Party Jail Inmate Services for Dekalb County Detention Center

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Dekalb County Detention Center supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in DeKalb County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Dekalb County Detention Center, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Dekalb County Detention Center adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Dekalb County Detention Center

STATE COUNTY BEDS
Alabama DeKalb 235


PHYSICAL ADDRESS

2801 Jordan Road SW
Fort Payne, AL 35968


TELEPHONE NUMBER


FAX

Court: 256-845-8535

Jail (Main): 256-304-0465

Sheriff: 256-304-0465

INMATE MAIL

Inmate's First and Last Name
c/o Dekalb County Detention Center
2801 Jordan Road SW
Fort Payne, AL 35968


Photos

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Frequently Asked Questions

How many inmates are in the Dekalb County Detention Center in Alabama?
There are 235 inmates in the Dekalb County Detention Center in Alabama. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Dekalb County Detention Center will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Dekalb County Detention Center.

How many people get arrested and booked into the Dekalb County Detention Center in Alabama every year?
In 2021, a total of 4700 offenders were booked into the Dekalb County Detention Center in Alabama. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Dekalb County Detention Center.

How many people work at the Dekalb County Detention Center in Alabama?
The Dekalb County Detention Center maintains a staff of approximately 58. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Alabama law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Dekalb County Detention Center in Alabama have an inmate search or jail roster to see who is in custody?
Yes, the Dekalb County Detention Center in Alabama has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Dekalb County Detention Center. When you get to this page click on the big green button that reads 'OFFICIAL Dekalb County Detention Center INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 256-845-8565 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Alabama prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Dekalb County Detention Center in Alabama?
The Dekalb County Detention Center address and phone number is: 2801 Jordan Road SW
Fort Payne, AL 35968. Their phone number is 256-845-8565. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Dekalb County Detention Center.

Where do I found out all the inmate services at Dekalb County Detention Center, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Dekalb County Detention Center inmate services: Learn more about how to visit an inmate in the Dekalb County Detention Center. Learn more about how to get phone calls from an inmate in the Dekalb County Detention Center. Learn more about how to text/email an inmate in the Dekalb County Detention Center. Learn more about how to send money to an inmate in the Dekalb County Detention Center. Learn more about how to mail an inmate and what's allowed in the Dekalb County Detention Center. Learn more about inmate commissary in the Dekalb County Detention Center.

How do I bail or bond an inmate out of the Dekalb County Detention Center?
Call 256-845-8565 for the type of bond and any information that is required for a particular individual at Dekalb County Detention Center. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Dekalb County Detention Center.

This facility, known as "Dekalb County Detention Center" is also known as DeKalb County Jail, DeKalb County Sheriff's Office, DeKalb County Inmate Search, DeKalb County Arrests, Dekalb County Jail & Detention Center, Dekalb County Jail & Detention Center, Alabama, DeKalb, DeKalb County Sheriff.