Dekalb County Detention Center Inmate Commissary

Dekalb County Detention Center

Address:
2801 Jordan Road SW
Fort Payne, AL 35968

Phone:

256-845-8565

Commissary & Care Packs for Inmates at Dekalb County Detention Center using Prodigy Solutions / Jail ATM

JailATM – Send Money or Send Commissary Gift Packs to Dekalb County Detention Center

Search for JailATM services for Dekalb County Detention Center.

Make an inmate deposit with JailATM for Dekalb County Detention Center. 

Note: While JailATM offers the following inmate services, Dekalb County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Money

Dekalb County Detention Center has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.

Send Gift Packs

Dekalb County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

What Commissary & Care Pack Items can you purchase for an Inmate at Dekalb County Detention Center?

These are just a few of the Gift Packs available for you to purchase online at Prodigy / Jail ATM and have delivered to your inmate at Dekalb County Detention Center.



COFFEE BREAK
This Pack Contains: 2 Colombian Coffee, Capaccino Vanilla 3 PK Sweetener, Creamer Packs, Hot Chocolate 2 PK, Dunkin Sticks Box Toaster Pastry Box, Nutrigrain Bar.

FIERY HOT
This Pack Contains: Hot Fries, JP Cheetos, Flaming Peanuts, JP Pretzel Pieces, Hot Pork Skins, Spicy Salsa Rounds, JP Cheddar Crackers, 3 JP Cheese Squeezers, Hot & Spicy Sausage, Pepper Jack Cheese, Snack Crackers, Fireballs, Ranch Dressing.

NOODLE PACK
This pack contains: 4 Chili Ramen, 4 Cajun Chicken Ramen, 4 Picante Beef Ramen, 4 Chicken Ramen, 4 Beef Ramen, 4 Shrimp Ramen, Snack Crackers, Beef and Cheese Sticks 2PK, Gold n Chees 3PK.

SIMPLY BASICS
This Pack Contains: 4 oz Shampoo, 4 oz Conditioner, Dial Soap, Colgate Toothpaste, 4 oz Body Lotion, Deodorant Stick, 4 Stamped Postcards.

SWEET AND SALTY
This Pack Contains: Sweet & Salty Trail Mix, Popcorn, Pretzels, Sunflower Kernels, Lays Chips, Gold n Chee Honey Roasted Peanuts, Crunch Munch, Honeybun, Blueberry Blaster, Peppermint, Jolly Rancher, Snickers, Three Musketeers.

SWEET TOOTH
This Pack Contains: Kit Kat, M&M Plain, Snickers, Three Musketeers, Butterfinger, Peanut Butter Cups, Iced Honeybun, Caco Choc Cookies, Nutty Bar, Box Peppermints, Butterscotch, Chic O Stix.

THE MONSTER
This Pack Contains: 3 Postcards, Writing Pad, Crossword Puzzle, Cinnamon Roll, Iced Honey Bun, Swiss Roll, Box Butterfinger, Cookies, Sour Cream and Cheddar Chips, Doritos, Honey Mustard Pretzels, M&M, Peanut Butter Cups, Sour Fruit Balls, Trail Mix, Snack Cracker Box, Cheese Squeezer, P'nut Butter Squeezer, Jelly Squeezer, Beef Sticks, Orange Drink Mix 6pk.

How an Inmate Makes a Phone Call to You or Others from Dekalb County Detention Center

To set up a phone account so that your inmate can call you from DeKalb County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your DeKalb County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in DeKalb County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Dekalb County Detention Center follow these steps:

  • Go to JailATM, choose Alabama, then choose Dekalb County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Dekalb County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in DeKalb County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Dekalb County Detention Center check out our Commissary Instructions Page for DeKalb County.


 

How Does an Inmate Make Phone Calls in Dekalb County Detention Center?

To receive phone calls from an inmate in DeKalb County follow these instructions:

Dekalb County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Alabama.
  • Choose Dekalb County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Dekalb County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with DeKalb County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in DeKalb County

To deposit money online for an inmate in Dekalb County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in DeKalb County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Alabama, then choose Dekalb County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Dekalb County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in DeKalb County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Dekalb County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for DeKalb County.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in DeKalb County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Dekalb County Detention Center inmate, follow the instructions below:

Dekalb County Detention Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Dekalb County Detention Center lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Alabama
  • Select Dekalb County Detention Center
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Dekalb County Detention Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Do Inmates in Dekalb County Detention Center Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Dekalb County Detention Center, follow these steps:

1. Register with correctpay online, the money depositing service used by Dekalb County Detention Center, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Alabama, then Dekalb County Detention Center, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with DeKalb County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Secure Email or Text Message to an Inmate in DeKalb County

To send a secure email message and digital photos to an inmate in Dekalb County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Dekalb County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Dekalb County Detention Center and send them photos, check out our Secure Messaging Guide for DeKalb County. 
24/7 Customer Service - 855-836-3364


 

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