Address:
246 County Road 10
Tuskegee, AL 36083
Phone:
334-727-2503
Staff at the Macon County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 334-727-2503.
Macon County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.
Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.
Inmate Money Deposits for Phone Calls
Macon County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase phone calling time from this jail’s inmate phone calling service.
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You can deposit money four different ways:
Cost to Send Money
To deposit between $1.00 and $300.00 the fee ranges from $1.50-$2.95, plus an additional 5%.
*Rates are subject to change.
Examples:
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Macon County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
How does an Inmate make a phone call from Macon County Jail?
To make a phone call to you from Macon County Jail, your inmate will phone you direct from the jail.
If you haven't set yourself (and your phone number) up in the NCIC system, the call will not go through, however you will receive a notice that someone using the phone number 800-943-2189 attempted to phone you.
Once you register yourself (and your phone number), AND prefund the account with NCIC you will have the option of accepting, denying or blocking any phone call coming from 800-943-2189.
When you accept the call, you will be billed at a rate of $0.21 per minute.
Can I Communicate By Email With An Inmate?
Important Tips About Jail Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with NCIC to connect with your inmate at Macon County Jail by clicking the banner below.
To set up a phone account so that your inmate can call you from Macon County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Macon County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from an inmate in Macon County follow these instructions:
Macon County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Macon County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Macon County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
1. Register with correctpay online, the money depositing service used by Macon County Jail, or call Customer Service at 855-836-3364. They are open 24/7.
2. Once registered, select Alabama, then Macon County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.
NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.
For all the information regarding phone calls with Macon County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.
