Madison County Detention Facility Inmate Visitation

Search for an Inmate in Madison County

Madison County Detention Facility

Address:
815 Wheeler Avenue
Huntsville, AL 35801

Phone:

256-519-4800

Schedule a Visit with an Inmate at the Madison County Detention Facility

The Madison County Detention Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Madison County Detention Facility is able to accomplish this is with on-site visitation, and video visitation using ncic.

The benefits of inmate visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It is used as a way to control bad behavior, as inmates could lose this privilege if they act out.

For more information on scheduling visits, call the facility at 256-519-4800, sign up with ncic, or scroll down for a complete section of Visiting Hours, Signing up and Registering with ncic, and Frequently Asked Questions and Answers, including dress codes, rules and guidelines.

Inmate Visiting Hours at the Madison County Detention Facility

Madison County Detention Facility Inmate Video Visitation Schedule & Policies

815 Wheeler Avenue
Huntsville, AL 35801
256-519-4800

  • First, you must register for visits with NCIC. All accounts have to be approved.
  • Inmates must be incarcerated 30 days before visitation is allowed.
  • You can schedule a visit up to 48 hours before the visit.
  • Inmates are allowed up to three visits day. Visits are first come, first served.
  • Remote visits have a fee of $0.38 per minute. 
  • Video visits at the jail are free.
  • There are no visits between 11:00AM and 12 noon.
INMATE
HOUSING
DAY TIMES
Housing 1
Units A - E  
WED 8:00am - 2:30pm
Housing 2
Units F - K
WED 8:00am - 2:30pm
Medical WED 8:00am - 2:30pm
L-Floor MON 8:00am - 2:30pm
M-Floor TUE 8:00am - 2:30pm
N-Floor THU 8:00am - 2:30pm
P-Floor MON 8:00am - 2:30pm

 

Madison County Detention Facility - At-Home Video Visitation

Madison County Detention Facility uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Madison County Detention Facility
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

Register to Visit an Inmate who is in the Madison County Detention Facility

Can I visit an inmate in Madison County Detention Facility custody?

Yes, Madison County Detention Facility, as well as all jails, allows you to visit an inmate.

By federal law, every jail must make provisions for offenders in custody, whether they are pretrial or convicted and sentenced, to receive visits from friends or family. 

Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility gets to set their own rules, number of times, schedules, etc.   Some jails only allow 30 minutes a month. Others as much as an hour every day.

Before visiting, your inmate will have to have put you on an ‘inmate visitor’s list.' Jails can limit this approved list to as few as five people to as many as twenty.

The jail will most likely run a targeted background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.

There are three different types of visitation:

•    Video visitation 
•    In-person non-contact visitation
•    Contact visitation

For security and staffing reasons, many jails have switched to video visitation only. Video visitation, also referred to as remote visitation, is monitored and recorded by the facility. Video visits can either take place using kiosks in the jail’s lobby, from your computer at home, or using an app on your phone.

Most jails, now that the COVID pandemic is behind us, have gone back to ‘in-person non-contact visitation’ even if they have also retained the video visitation programs. In-person visitation takes place in a booth of sorts, with a thick plastic shield separating the inmate and their visitor. Communication is done using old-fashioned telephone receivers like you see in phone booths.

Contact visitation between inmates and visitors in jails is rare. New York is one state that allows this. In a few other states, inmates who have been sentenced for non-violent offenses and are close to being released, may sometimes be allowed contact visits with special permission. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit.

Contact visits are also often allowed between inmates and their lawyer, law enforcement officials, and clergy. The downside of any contact visit is that before returning to their units, inmates must undergo a full strip search, which is demoralizing and invasive.

Can I visit an inmate in state prison custody?

Yes, prisons allow you to visit an inmate. Every state has their own limits on the minimum amount of time an inmate is allowed to have for visits from friends or family, however in federal prison, inmates are allowed a minimum of four hours per month.

Once an offender is sentenced to prison, your inmate will have to fill out a document listing you as an approved visitor. If you are not on this list you will not be allowed to visit.

The prison will then run a background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.

Most prisons allow anywhere from ten to twenty approved visitors per inmate, however each visit is limited to no more than four visitors at a time, children included. The list is compiled by the inmate.

Prisons have always allowed contact visits. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit. Some state prisons allow inmates and their visitor to hold hands, as long as the hands are on the table where the guards can see them.

However, given the ongoing problem of contraband - namely drugs and tobacco - being smuggled into the prisons by visitors, even the state prisons are moving to non-contact and video visitation. One way the visitors pass drugs to inmates is when they kiss. The drugs, wrapped in a small balloon, are then swallowed by the inmate who passes them through their digestive system later in the privacy of their cell.

What are the scheduled Inmate visitation times at the Madison County Detention Facility?

The jail visitation times change often.  It is advisable to contact the Madison County Detention Facility before planning your visit by calling 256-519-4800.

If the visit is taking place at the Madison County Detention Facility, whether in-person or by video, you will have to schedule the day and time with the jail.

Video visitation times from your home are much more flexible, often because you are not utilizing on of the few terminals in the jail lobby, and because the companies that handle the video visitation for the jail are providing inmates with hand-held computers, in addition to the video terminals they have in their units. 

We try to keep up with the visitation schedules for Madison County Detention Facility, as well as every jail in the country. If we do have the schedule, you will find it on the top of this page.

How often can an inmate get visits?

Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility, including Madison County Detention Facility, gets to set their own rules, number of times, schedules, etc.   

Some jails only allow 30 minutes a month. Others as much as an hour every day.

Some jails require you to make an appointment one week in advance. Others require no appointment and work off the principle of ‘first come, first served’.

Every jail is different, and schedules can change; sometimes due to an emergency, the visit can be cancelled without notice, the moment you arrive at the jail.

Madison County Detention Facility Visitation

We try to keep up with the visitation policies and schedules for Madison County Detention Facility, as well as every jail in the country. If we do have the information on how often an inmate here can get visits, you will find it on the top of this page.

How long is a typical jail inmate’s visit?

An inmate visit can range from 15 minutes to an hour in length. We try to keep up with the visitation information for Madison County Detention Facility, as well as every jail in the country. If we do have the information on how often an inmate here can get visits, you will find it on this page.

Typically, even though an inmate’s visit has a time limit, if you are visiting remotely from your home computer or cell phone, visits can be scheduled led back-to-back, so that even though your visit may have to start and stop every 15-30 minutes, you could visit with each other for hours at a time.

Keep in mind that video visits of this type do have a fee, as you are paying a third-party company. Prices fluctuate, based both on the company and the jail’s policy, but they typically cost about $0.30+- per minute.

How many people can visit an inmate at a jail or prison at one time?

Every jail makes its own policies regarding how many people can visit an inmate at one time. 

The factors that decide on the number of visitors are:

1.    How many people can fit into the visitation area comfortably.
2.    How many staff can oversee the visitation area.
3.    The more people visiting an inmate the more likely that if there is an argument, it is harder to control.

Most jails limit the number of visitors to no more than three or four, with a maximum of two of them being adults.

When doing a video visit from home, there is no limit on how many people can take part in a visit.

What are the inmate visitation rules for Madison County Detention Facility?

Every jail and every prison have their own unique set of rules that must be followed when visiting an inmate, but in general, these are the guidelines:

Most important, you must first be on the inmate's approved visitation list that they create.

•    Expect to have a background check done.
•    Expect to be searched, go through a metal detector or pass a drug sniffing dog.
•    You must be at least 18 years of age. 
•    You must have a valid, government issued photo ID.
•    Recently released inmates are either not allowed or must wait 6-12 months before being approved.
•    Felons must get special permission.
•    Children are allowed but must be with parent(s) or legal guardian. Birth certificate(s) or other legal proof is mandatory.
•    Often babies are not allowed, but if they are, you will be allowed one diaper, one bottle and one teething ring, and maybe a baby carrier.
•    Parents must be always in control of children.
•    You must stay seated at all times.
•    You cannot be under the influence of drugs or alcohol.
•    No arguments, loud voices or fighting allowed.
•    No cell phones or any electronic equipment allowed.
•    No cigarettes, drugs, lighters allowed.
•    No purses, handbags or backpacks allowed.
•    No weapons allowed.
•    It is likely that your ID and your car key will be the only things allowed on the visit.

What are the inmate visitation dress codes for Madison County Detention Facility?

In general, all jails and prisons are the same when it comes to dress codes and what you are NOT allowed to wear to a visit. The Madison County Detention Facility is no different.

Jails and prisons don’t want you wearing anything too revealing or too gangster. Here are some of the other types of clothing NOT allowed:

•    Shorts
•    Short skirts or dresses
•    Long skirts or wrap around skirts
•    Sleeveless clothing
•    Low cut shirts or dresses.
•    Underwire bras
•    Skirts or dresses with slits.
•    Sweats or leggings.
•    Tank tops or wife beater shirts.
•    Excess jewelry
•    Hats or headbands
•    See-through clothing
•    Pajamas
•    Sunglasses
•    Wigs or toupees
•    Uniforms or scrubs
•    Heels over 1”

What can I bring to visit an inmate in Madison County Detention Facility?

In general, the only thing you can bring into an inmate in a jail is either your ID and your car key, or if they have lockers, you can bring in the locker key. 

Prisons are a different story. Typically, prisons have vending machines in the visitation area and allow visitors to bring in a clear plastic purse with coins in it, usually totaling no more than $40.00.

What do I have to wear when visiting an inmate?

Refer to the answer above that explains the dress codes, but in general, if want to know what to wear to visit someone in jail, imagine you are visiting someone’s grandmother for the first time… wear that outfit.

Can we hold hands, hug or kiss during inmate visits?

There are no jails in the United States that allow contact visits as a matter of regular policy, except for jails in the state of New York. Thus, the concept of holding hands, kissing or hugging is not relevant.

On the other hand, prisons do allow contact visitors from friends and family. When this is the case, a brief kiss or hug (or handshake) is allowed at the start of the visit and the end of the visit. Holding hands above the table is sometimes allowed in prisons, but not in jails.

Can friends visit inmates in Madison County Detention Facility, or just family?

By law, every inmate is entitled to a visitor, whether family or friend. The only exception to that is youths that are being held in secure juvenile detention centers. The only people allowed to visit them are parents, grandparents, legal guardians, and in some cases, siblings.

In addition, they are also allowed visits from probation officers, lawyers and their caseworkers.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Madison County Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

What is a conjugal visit?

A conjugal visit is a visit where the inmate is allowed to spend anywhere from several hours to a full weekend with their spouse. These visits are private, not recorded, and take place in a building, and an area of the prison away from the general population.

The purpose of the conjugal visit is to keep the inmate’s relationship with their spouse strong. Some conjugal visits also include the inmate’s children. A swing set and other recreational activities are available for the children to keep occupied.

There are no jails in the United States where conjugal visits are allowed, however the state prisons in California, Connecticut, Washington and New York all allow conjugal visits.

To be eligible, you need to be married, in good standing with the prison, have taken courses that prepare the inmates for these type of visits, and other requirements.

What jails or prisons allow conjugal visits?

Only California, Connecticut, Washington and New York state prisons allow conjugal visits. There are no jails in the United States that allow conjugal visits.

Other countries are much more liberal and some even allow prostitutes to visit the inmates on a weekly basis.

What can I do to appeal if my inmate visits are suspended?

An inmate can get their visitation privileges suspended for their behavior both because of their interactions with staff and inmates, or disobeying policy, or because of their behavior during visitation.

A visitor can get their visitation privileges suspended due to their behavior during an inmate visit or if they violate any of the rules and regulations of inmate visits and/or other jail policies such as mail, phone, email, etc.

If either the inmate or their visitor disagrees with the suspension of their visitation privileges, they need to write a letter explaining their position to the Jail Warden, County Sheriff or the Captain in charge of the facility’s visitation.

Address the letter to:
Madison County Detention Facility
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The letter should contain the following:

•    Inmate’s full name they were booked under and their Inmate ID# (booking #, etc.). If you know the Unit # and cell #, write that as well.
•    The visitor’s (you) full name, Identification Card number (driver's license, state ID, passport, etc.), home address, telephone number and email address.
•    Explanation of what occurred that led to the suspension, including the date, time, who was the staff member present, whether it was a face-to-face visit or video visit.
•    Why do you believe the suspension was unwarranted.
•    A full-blown apology if it was accidental.
•    Why it’s important to the inmate to continue visitation.
•    What type of suspension you agree to if it happens again.

You should also offer to come to the jail and present your case face-to-face if they are open to the request. It is harder to turn down a person when they are directly in front of you, asking for your help.

In situations like this it is always best to keep the correspondence cordial, professional and detailed. Do not attack the staff member personally. It is always possible that the staff member was having a bad day or was still feeling anxiety or anger from dealing with a previous issue.

Being a correctional officer in a jail or prison is a very difficult thing. They have be ‘on guard’ against physical attacks, manipulations, lies and really bad behavior at all times. They are ‘the enemy’ and they know it. By putting yourself in their shoes when writing or requesting a suspension be reconsidered, goes a long towards a final resolution that you will be pleased with.

Can I visit an inmate in the {facility_name _1} if I have a criminal record?

In most jails it is required that you fill out a visitation application prior to visiting an inmate. You also have to be approved to be a visitor by the inmate. Even when visiting by video, you will need to give your personal information which includes your driver’s license or state ID number. 

The jail will use this information to do a quick background check on you to see if you have a criminal history or have any outstanding active warrants.

It is most likely that you will also be asked on the application form if you have ever been arrested, been convicted, or spent time in the Madison County Detention Facility. If the answer is yes, they will want details, dates, etc.   If you lie about this and get caught, you will lose your right to visits for a period.  This is usually between one year and indefinitely.

If you are a convicted felon, you will have to apply directly to the sheriff. If you are a spouse, child or parent, you have a pretty good chance of getting approved than if you are just a friend. On the other hand, on rare occasions, some jails have adopted a zero-tolerance policy and never allow felons to visit.

If you recently did time in Madison County Detention Facility, it is most likely that you will not be approved for a visit for a period of six to twelve months, starting on the day of your release. It is rare, but some jails have adopted a zero-tolerance policy and never allow previous inmates to visit, even if your previous conviction was for a misdemeanor.

What if I have a criminal record and the inmate is my child, can I still visit?

As explained in the previous answer, there are generally multiple hoops you must jump through in order to be approved to visit an inmate, if you have a criminal record, specifically if you are a convicted felon, or have recently spent time as an inmate in the Madison County Detention Facility.

However, if you are a parent of a child in jail, that is one of the rare times that the jail will make an exception and allow you to visit.

Can a juvenile in jail or detention get visits?

Juvenile visits are limited to parents, legal guardians and grandparents. Sometimes siblings are allowed, but this is not always the case. If the caseworker or staff of the facility believe that it's in the best interests of the resident to have siblings visit, it will be approved.

Can children visit inmates in Madison County Detention Facility?

Most jails will allow inmates to receive visits from their children, however if the child is under age 18, they will need to be accompanied by an adult. Further the adult must be able to legally prove their relationship to the child using either a valid birth certificate, adoption papers or paperwork that proves they are the legal guardian.

If there is a ‘no contact’ order in place in which the inmate has lost their parental rights, and this is not disclosed to the jail, then the inmate may lose visitation rights with other visitors or lose other privileges within the jail, as this is a violation of the law.

Because the presence of children can be a distraction for inmates during visitation, and children require a certain number of things (toys, etc.) to keep them busy, many jails are now setting apart certain days, usually on the weekends, for children to visit.

Children also have to be on the inmate's approved visitor list.

To confirm the visitation rules at the Madison County Detention Facility regarding child visits, call 256-519-4800 to speak to a staff member.

Are babies allowed to visit inmates at the Madison County Detention Facility?

Most jails do allow babies to visit. They will require a birth certificate. And given the baby’s needs, they allow the parent to bring in extra items to the visitation room; an extra diaper, a few wipes, a clear bottle with fluid, a pacifier and a baby carrier, for example.

There are some jails however that never allow babies in the visiting room. The cutoff age is usually about two years old.

To confirm the visitation rules at the Madison County Detention Facility regarding baby or infant visits, call 256-519-4800 to speak to a staff member.

How do I check to see if I have a criminal record?

Most people already know if they have a criminal record. Sometimes they do, but it does not show up on a background check. This is usually because the person has undergone a name change at some point, or the name was misspelled when the data was entered by the court. 

The best place (and least expensive) for the most comprehensive nationwide website to find out if you have a criminal record is privaterecords.net, and they only cost $1.00 for 7-day trial.  

Visiting Hours in Madison County Detention Facility

The actual visiting hours vary depending on the following factors:

  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.
  • Each inmate is allowed three visits, ranging from 30 minutes to one hour in length. Inmates with special privileges are allowed additional visits.
  • If you are visiting from another state or traveling a great distance, Madison County Detention Facility may allow you an extended visitation. Call 256-519-4864 to ask for special consideration.

Madison County Detention Facility Visitation Application Process

Madison County Detention Facility requires all visitors to show a valid, government-issued photo ID prior to visiting the inmate.

The facility will run your ID through a national database to check for warrants and probation status. If an active warrant is found, you will be arrested.

Visiting Your Inmate from Home

Madison County Detention Facility uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
Note that all 'on-site' (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Madison County Detention Facility
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

Who Can Visit an Inmate in Madison County Detention Facility

Anyone who is an inmate’s immediate family member, aged 12 and older, who can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

If you are on probation or parole it is important to get permission from your supervising officer to visit an inmate before your first visit. Not doing so could violate your terms of supervision and you could end up arrested. Probation/parole officers often scan through past visitation sign in sheets at the jail to see if anyone they supervise came to visit an inmate without permission. 

The Madison County Detention Facility reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Madison County Detention Facility Visitation Dress Code

The Madison County Detention Facility staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Call 256-519-4864 to ask specific questions about the Madison County Detention Facility Visitation Dress Code guidelines.

Madison County Detention Facility Visitation Tips, Rules and Guidelines

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).

Children must be monitored at all times or jail staff will end the visit early.

How to Send a Secure Email Message to an Inmate in Madison County

To send a secure email message to an inmate in Madison County Detention Facility follow these steps:

Madison County Detention Facility uses the services of NCIC for you to deposit funds into your {Madison County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:

•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Madison County Detention Facility lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Madison County Detention Facility check out our Secure Messaging Guide for Madison County.


 

How to Send Money to an Inmate in Madison County

To send commissary money to an inmate in Madison County Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Alabama, then select Madison County Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Madison County Detention Facility.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Madison County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Madison County Detention Facility follow these steps:

  • Select Alabama, then select Madison County Detention Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Madison County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Madison County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Madison County Detention Facility check out our Commissary Instructions Page for Madison County.


 

How Do I put Money on an Inmate's Commissary Account in the Madison County Detention Facility to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Madison County Detention Facility
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Madison County Detention Facility uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Madison County Detention Facility address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Inmate MNI # or Booking #
Madison County Detention Facility
PO Box 2047
Huntsville, AL 35804

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to Rent a Tablet for an Inmate at the Madison County Detention Facility

Madison County Detention Facility offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

How to deposit money in an inmate's account in the Madison County Detention Facility

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Madison County Detention Facility lobby.
  • Call the jail at 256-519-4800 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How to Bond out an Inmate Online at the Madison County Detention Facility.

Madison County Detention Facility uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the Madison County Courthouse.

Here's how it works:

1. Once you find out that your inmate has been arrested, go here and select Alabama.
2. Next select Madison County Detention Facility, or if it is not listed like that, try Madison County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.

For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.


 

How Do Visit an Inmate in Madison County Detention Facility?

To visit an inmate in Madison County you need to do the following:

Madison County Detention Facility uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Madison County Detention Facility lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Madison County Detention Facility
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Madison County Detention Facility staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Madison County inmate, go to our Visit Inmate Page.


 

How Does an Inmate Make Phone Calls in Madison County Detention Facility?

To receive phone calls from an inmate in Madison County follow these instructions:

Madison County Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Alabama.
  • Choose Madison County Detention Facility
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Madison County Detention Facility, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Madison County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

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