Marshall County Detention Center, AL Video Visitation

Remote Visits Info Visits Mail Phone Money Inmate Search Email Tablets Commissary Court Booking Photos Court Process Video Nearby Jails

Marshall County Detention Center

Address:
423 Blount Avenue
Guntersville, AL 35976
Phone:
256-582-2034

Remote Visitation with an Inmate - Instructions

Marshall County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

Make sure you have a device a speaker, a camera and a connection to the internet.
Register with Inmate Sales.
Find Marshall County Detention Center
Select 'New Purchase'
Choose this facility and a product ('Remote' or 'Onsite' Visit)
Enter your personal information and purchase minutes.
Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Marshall County Detention Center on-site Inmate Visitation Schedule

423 Blount Avenue
Guntersville, AL 35976
256-582-2034

The visitation center is behind the Sheriff's office.

Visits must be scheduled 24hrs in advance; there are no same day visits.

You can schedule visits on gettingout.com or at the visitation center desk on Tuesday and Thursday.

You cannot schedule visits by phone.

DAY	TIMES
SUNDAY	No on-site visits
MONDAY	No on-site visits
TUESDAY	8:00AM - 4:00PM
WEDNESDAY	No on-site visits
THURSDAY	8:00AM - 4:00PM
FRIDAY	No on-site visits
SATURDAY	No on-site visits

Marshall County Detention Center Remote Inmate Video Visitation

First, you must register with Inmate Sales, and then schedule a visit.
Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
On Site video visitation is available at no cost.
A video visit lasts 30 minutes.
Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
Each inmate is permitted a maximum of three on site visitors per session.
Visitation sign-up is limited and on a first-come first serve basis.
Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

First, you must register with Inmate Sales, and then schedule a visit.
Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
Remote Visits are $0.20 per minute.

REMOTE VIDEO VISITATION

DAY	TIMES
SUNDAY	6:00AM - 11:00PM
MONDAY	6:00AM - 11:00PM
TUESDAY	6:00AM - 11:00PM
WEDNESDAY	6:00AM - 11:00PM
THURSDAY	6:00AM - 11:00PM
FRIDAY	6:00AM - 11:00PM
SATURDAY	6:00AM - 11:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Marshall County Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Marshall County Detention Center now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

Register here. It is recommended you use Chrome or Firefox.
You get charged a full month even if it's only used for a partial month.
No activation or early termination fees.
Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

By phone - 877-998-5678

iphone app download

Google Play download

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Marshall County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.

How to Email an Inmate at Marshall County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Marshall County Detention Center - Sending and Receiving Messages.

How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

How to Send a Secure Email Message to an Inmate in Marshall County

To send a secure email message to an inmate in Marshall County Detention Center follow these steps:

Register with Inmate Sales, the company that handles inmate messaging in Marshall County, by creating an account.
Select Alabama, then select Marshall County Detention Center, and then the inmate you want to send your message to.
Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
If you want to pay by phone, call 877-998-5678.
NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

- Chirping is the product name for inmate texting.
- This product allows Marshall County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Marshall County Detention Center check out our Secure Messaging Guide for Marshall County.

How Do Inmates in Marshall County Detention Center Make Phone Calls?

To receive phone calls from inmates in Marshall County, or to assist them in making phone calls to other people, follow these steps:

Marshall County Detention Center uses the services of a company named Inmate Sales.
Register with them online or call them at 877-998-5678.
Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
Services for Marshall County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Marshall County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How Do You Visit an Inmate in Marshall County Detention Center?

Other than 'at the jail' visits between you and your inmate at Marshall County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Marshall County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Marshall County, these are the steps to follow:

Make sure you have a device a speaker, a camera and a connection to the internet.
Register with Inmate Sales.
Find Marshall County Detention Center
Select 'New Purchase'
Choose Marshall County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
Enter your personal information and purchase minutes.
Schedule a visit.
Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Marshall County, can be found on our Visit Inmate Page.

Marshall County Detention Center Phone: 256-582-2034

How to Send a Carepack Commissary Package Directly to an Inmate in Marshall County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marshall County Detention Center follow these steps:

Go to JailATM, choose Alabama, then choose Marshall County Detention Center
Type in your inmate's last name or their Inmate ID.
Select your inmate, and then you will be prompted to Register with them to open an account.
Select the products you want shipped to them at Marshall County Detention Center, and then input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Marshall County at any one time.
If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Marshall County Detention Center check out our Commissary Instructions Page for Marshall County.

How to Deposit Money Online for an Inmate in Marshall County

To deposit money online for an inmate in Marshall County Detention Center follow these steps:

Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Marshall County.
After registering and signing in, select 'Send Money Now'.
Choose Alabama, then choose Marshall County Detention Center
Type in your inmate's last name or their Inmate ID.
Select your inmate.
Input an amount to deposit to your inmate in Marshall County Detention Center, and then input your payment method.
NOTE: There may be a limit on how much money you can send your inmate in Marshall County at any one time.
If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Marshall County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Marshall County.