Address:
450 St. Emanuel Street
Mobile, AL 36603
Phone:
251-574-6412
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
450 St. Emanuel Street
Mobile, AL 36603
251-574-6412
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| TUESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| WEDNESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| THURSDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| FRIDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
REMOTE VISEO VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| MONDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| TUESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| WEDNESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| THURSDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| FRIDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| SATURDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Mobile County Metro Jail Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Visitation times and schedules for remote visitation with an inmate at Mobile County Metro Jail Facility with GTL are available to you after logging in and selecting the inmate you wish to visit with.
* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:
* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Mobile County Metro Jail Facility may allow you an extended visitation. Call 251-574-6412 to ask for special consideration.
* Call 251-574-6412 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.
Because Mobile County and Alabama can change their bail bond procedures, it is always best to call either the Mobile County Metro Jail Facility at 251-574-6412, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Mobile County Metro Jail Facility or the Mobile County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
For inmates receiving mail in the Mobile County Metro Jail Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.
For complete information on mail policies and addresses, check out our Inmate Mail page.
Using Jail ATM Digital Messaging with an Inmate at Mobile County Metro Jail Facility - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
Mobile County Metro Jail Facility uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the Mobile County Courthouse.
Here's how it works:
1. Once you find out that your inmate has been arrested, go here and select Alabama.
2. Next select Mobile County Metro Jail Facility, or if it is not listed like that, try Mobile County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.
For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Mobile County Metro Jail Facility, check out our Visit Inmate Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Mobile County Metro Jail Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Mobile County Metro Jail Facility follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Mobile County Metro Jail Facility check out our Commissary Instructions Page for Mobile County.
To deposit money online for an inmate in Mobile County Metro Jail Facility follow these steps:
For all information, tips and procedures for sending money to an inmate in Mobile County Metro Jail Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Mobile County.
