Monroe County Detention Facility Inmate Visitation

Monroe County Detention Facility

Address:
160 Wilcox Street
Monroeville, AL 36460

Phone:

251-575-2635

Monroe County Detention Facility Visitation Schedule and Announcement - January 4, 2023

Inmates at the Monroe County Detention Facility, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the video services of the third party company outlined below.

Call 251-575-2635 for inmate communication updates as schedules can change without much advance notice.

Monroe County Detention Facility inmates are allowed one to two visits of 30 minutes each at the facility, and potentially no limit on the number of visits when using the home based video visitation service.

Rules, guidelines and schedules are listed on this page. Failure to adhere to them will result in your inmate and you losing your visitation privileges.

Remote Inmate Video Visitation with an Inmate

Monroe County Detention Facility uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Monroe County Detention Facility
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Visiting Hours in Monroe County Detention Facility

Monroe County Detention Facility Visitation Days are Monday, Tuesday and Wednesdays during normal business hours.

Call 251-575-2635, give them the inmate's name and they will tell you the day and time you can visit.

Visitation Approval for Monroe County Detention Facility

Monroe County Detention Facility requires all visitors to fill out an application prior to your visiting an inmate.

  • Carefully fill out the application. Incomplete paperwork is cause for denial.
  • Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
  • GTL requires detailed verification before allowing you to use their services.

'At Home' Video Visitation

Monroe County Detention Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Monroe County Detention Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Who can Visit an Inmate in the Monroe County Detention Facility?

Who can Visit and Inmate at the Monroe County Detention Facility?

  • Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Monroe County Detention Facility.
  • Visitation applicants in in Monroe County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
  • Children under age 18 must be accompanied by the parent or legal guardian.
  • Call 251-575-2635 to ask specific questions about this policy or click here for any updates to this policy.
  • It is likely that the Monroe County Detention Facility will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 251-575-2635 prior to arriving for the specific jail guideline regarding your legal status.
  • If you are a co-defendant with the inmate in a pending case, your visit will be denied.
  • If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
  • The Monroe County Detention Facility reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GTL, the Monroe County Detention Facility visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Monroe County Detention Facility Visitation Dress Code

The Monroe County Detention Facility staff will turn anyone away who is not dressed appropriately for a visit.

  • Remote Visits are monitored by the jail.
  • If you are dressed inappropriately your visit will be shut off.
  • The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Monroe County Detention Facility Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.

How an Inmate Makes a Phone Call to You or Others from Monroe County Detention Facility

To set up a phone account so that your inmate can call you from Monroe County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monroe County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Arrange Video Visitation with Monroe County Detention Facility Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Monroe County Detention Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Monroe County Detention Facility, check out our Visit Inmate Page.


 

How to Send a Secure Email Message to an Inmate in Monroe County

To send a secure email message to an inmate in Monroe County Detention Facility follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Monroe County, by creating an account.
  • Select Alabama, then select Monroe County Detention Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Monroe County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Monroe County Detention Facility check out our Secure Messaging Guide for Monroe County.


 

How Do Inmates in Monroe County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Monroe County, or to assist them in making phone calls to other people, follow these steps:

  • Monroe County Detention Facility uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Monroe County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Monroe County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Monroe County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Monroe County Detention Facility follow these steps:

  • Go to JailATM, choose Alabama, then choose Monroe County Detention Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Monroe County Detention Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Monroe County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Monroe County Detention Facility check out our Commissary Instructions Page for Monroe County.


 

How Do You Visit an Inmate in Monroe County Detention Facility?

Other than 'at the jail' visits between you and your inmate at Monroe County Detention Facility, which is explained and outlined in detail on our Visit Inmate Page, Monroe County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Monroe County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Monroe County Detention Facility
  • Select 'New Purchase'
  • Choose Monroe County Detention Facility and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Monroe County, can be found on our Visit Inmate Page.

Monroe County Detention Facility Phone: 251-575-2635


 

Photos of this facility
1 / 8
Monroe County Detention Facility Alabama - jailexchange.com
2 / 8
Monroe County Detention Facility Alabama - jailexchange.com
3 / 8
Monroe County Detention Facility Alabama - jailexchange.com
4 / 8
Monroe County Detention Facility Alabama - jailexchange.com
5 / 8
Monroe County Detention Facility Alabama - jailexchange.com
6 / 8
Monroe County Detention Facility Alabama - jailexchange.com
7 / 8
Monroe County Detention Facility Alabama - jailexchange.com
8 / 8
Monroe County Detention Facility Alabama - jailexchange.com