Address:
160 Wilcox Street
Monroeville, AL 36460
Phone:
251-575-2635
Monroe County Detention Facility uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
Call 877-998-5678 if you have any questions.
iphone app
Google Play app
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Monroe County Detention Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Visitation times and schedules for remote visitation with an inmate at Monroe County Detention Facility with GTL are available to you after logging in and selecting the inmate you wish to visit with.
* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:
* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Monroe County Detention Facility may allow you an extended visitation. Call 251-575-2635 to ask for special consideration.
* Call 251-575-2635 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.
To set up a phone account so that your inmate can call you from Monroe County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monroe County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Monroe County Detention Facility, check out our Visit Inmate Page.
To send a secure email message to an inmate in Monroe County Detention Facility follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Monroe County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Monroe County Detention Facility check out our Secure Messaging Guide for Monroe County.
To receive phone calls from inmates in Monroe County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Monroe County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Monroe County Detention Facility follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Monroe County Detention Facility check out our Commissary Instructions Page for Monroe County.
Other than 'at the jail' visits between you and your inmate at Monroe County Detention Facility, which is explained and outlined in detail on our Visit Inmate Page, Monroe County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:
In order to have a successful video visit with an inmate in Monroe County, these are the steps to follow:
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Monroe County, can be found on our Visit Inmate Page.
Monroe County Detention Facility Phone: 251-575-2635
