Jackson County Detention Center
Jackson County Detention Center
Call the 30-bed Jackson County Detention Center at 870-523-5842. Staff answer questions about inmates 24 hours a day.
Arrests for misdemeanors and felonies anywhere in this county are brought here. Each person goes through booking and processing, and if the charges warrant it, is held until they bond out, are released on their own recognizance, or are ordered to remain in custody until their trial is complete.
The current inmate roster can be searched using the inmate search tool.
Convictions carrying less than a year are served in this county. Convictions carrying more than a year are served in the Arkansas State Prison System or the Federal Bureau of Prisons.
This page is your guide to inmate services: the visitation schedule, funding an account, sending letters, phone calls, voicemail, emails and texts, tablets, bail bonds, and commissary.
Save the booking number or jail ID, since you’ll need it to communicate with an inmate. If it’s not online, call Jackson County Detention Center at 870-523-5842 to get it.
Inmate Services
Other Jails and Prisons
The Jackson County Detention Center posts its current inmates on the Official Jail Inmate Roster, where you can check an inmate’s charges, bond amount, when they can receive visits, and often their mugshot. You can also call 870-523-5842 for help. For court information, search an offender’s Criminal Court Case in Jackson County or any other case in Arkansas.
You can also use the state-sponsored Criminal Court Case page to find out whether you or someone you know has a warrant in Jackson County or any other city or town in Arkansas. Look up the case’s docket entries for a bench warrant, a failure to appear, or active charges. If a warrant turns up, contact your attorney. If you can’t afford one, an attorney will be assigned after you are arrested, booked, and processed.
Jackson County Detention Center Inmate Search
For answers about finding an inmate in the Jackson County Detention Center, how jail rosters work, and what happens after booking, see our Frequently Asked Questions and Answers.
Questions remaining? Call the Jackson County Detention Center directly at 870-523-5842.
The Jackson County Detention Center is licensed for 30 inmates, but it is often forced to make room for more, especially on weekends. Of the inmates at most city and county jails in Arkansas, at least 40% turn over monthly, another 30% every 90 days, and another 20% every six months, while about 8-9% stay incarcerated six to twelve months. Inmates held longer than twelve months are usually facing serious charges such as rape or murder. Because those cases take longer to prepare for trial, offenders arrested in Jackson County remain in one of the Jackson County facilities much longer.
In Arkansas, all persons charged with a crime are bailable before conviction, except for capital offenses when the proof is evident or the presumption is great. Judges in Jackson County can release defendants on their own recognizance, set conditions of release, or set a bail amount for any other offense.
Approximately 600 offenders are arrested and detained every year by Jackson County law enforcement agencies.
The Jackson County Detention Center is at 3300 Theater Drive in Newport, AR 72112, the same address as the Jackson County Sheriff’s Office. It is the county’s main adult jail, holding men and women who are waiting on court, serving short county sentences, or waiting to be moved to the Arkansas Division of Correction. The Arkansas Sheriffs’ Association lists its capacity at 110. The 24-hour non-emergency number is (870) 523-5842, and the sheriff’s administrative office is open Monday through Friday, 8 a.m. to 4 p.m.
To find out who’s being held, use the sheriff’s inmate search at jacksonsheriff.org/inmates, where you can search by name and filter by arrest date or sex. Remember that an arrest is not proof of guilt, and records change as bookings are updated.
Once someone is booked, they must see a judge without unnecessary delay, generally within 48 hours (Arkansas Rule of Criminal Procedure 8.1). The judge decides on release. Under Arkansas Rules of Criminal Procedure 9.1–9.2, judges consider release on the person’s own recognizance or with conditions first and set money bail only when nothing else will reasonably ensure a return to court. The Arkansas Constitution (art. 2, §8) guarantees bail before conviction except for capital offenses when the proof is evident or the presumption great. A bail bond agent’s premium is set by Arkansas Code §17-19-301 at 10% of the bond, rounded up to the nearest $5, paid in full before release, plus small nonrefundable state fees. Call the jail for the bond amount and accepted payment types. Look up court dates on Search ARCourts at caseinfo.arcourts.gov/opad, and if you think a warrant has been issued for you, talk to the sheriff’s office or an attorney before you turn yourself in.
Visitors must be on the person’s approved visiting list, and first-time visitors fill out a visitor information form and go through a background check. Each person in custody gets one hour of visiting per week on an assigned day and time. Bring a current photo ID. Children under 18 need a parent or guardian who is also on the approved list. Leave shorts, sleeveless or low-cut tops, leggings, sweats and see-through clothing at home. Remote video visits through City Tele Coin are capped at 10 minutes per visitor per day, and there is a free video kiosk in the sheriff’s office lobby. Call to confirm your loved one’s assigned visiting time. No public bus serves the jail; most visitors drive.
Visitors can fill up at the 24-hour Shell at 1020 Highway 367 North or at Murphy USA, 1417 Highway 367. For food, McDonald’s is at 2500 Malcolm Avenue and Taco Bell is at 301 U.S. Highway 67.
Address mail to the person’s full name and inmate ID number, Jackson County Jail, 3300 Theater Drive, Newport, AR 72112, written in blue or black ink. Books must be paperbacks shipped from a retailer such as Amazon, Barnes & Noble or Books-A-Million; newspapers and magazines must come from the publisher. Commissary money is deposited through CommissaryDeposit.com (support: (912) 584-6102), and calls run through City Tele Coin at (318) 746-1114. Ask the jail about release times and property pickup.
- Jail (Main): 870-523-5842
- Newport Police: 870-523-8240
- Sheriff: 870-523-5842
What happens during booking at Jackson County Detention Center?
After arrest, individuals are processed at Jackson County Detention Center, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.
The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.
Here are the typical stages of the booking process at Jackson County Detention Center:
- Verifying the person’s identity.
- Taking mugshots.
- Questions regarding medical and mental health history, along with drug and gang affiliations.
- Collecting DNA if necessary.
- Conducting a physical search.
- Confiscating personal belongings.
- Providing a phone call.
If you need details about an offender’s bail or bond, contact the facility at 870-523-5842.
How do you post bail in Jackson County?
If someone is taken to Jackson County Detention Center in Newport for booking, the next steps depend on their case:
1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 870-523-5842.
Bail payments can be handled in various ways.
- Cash bonds are paid in full, normally at the jail's bonding window or with the clerk of court, by cash, cashier's check or money order, and card payments are often possible through a kiosk in the lobby or an online vendor for a convenience fee; have the inmate's full name and booking number ready, and reach the jail at 870-523-5842.
- Licensed bail bond agents in Jackson County can facilitate payment.
- Property bonds are available in many courts: an owner may pledge land or a home after proving clear title and equity of at least the bond amount (often double) with the deed and a recent tax or appraisal figure, and the court that set bail decides whether to accept it.
For a comprehensive guide to the bail process in Jackson County, Arkansas, visit the Jackson County Detention Center Bail FAQ page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Jackson County Detention Center? What is the Schedule?
Jackson County Detention Center Inmate Video Visitation Schedule
3300 Theatre Drive
Newport, AR 72112
870-523-5842
- Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
- Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
- All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
- Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
- Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
- Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
- A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.
INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.
ON SITE PERSONAL VISITS
| DAY | TIME |
| SUNDAY | 9:00AM - 8:00PM |
| MONDAY | 9:00AM - 8:00PM |
| TUESDAY | 9:00AM - 8:00PM |
| WEDNESDAY | 9:00AM - 8:00PM |
| THURSDAY | 9:00AM - 8:00PM |
| FRIDAY | 9:00AM - 8:00PM |
| SATURDAY | 9:00AM - 8:00PM |
City Telecoin Remote Video Visits
- Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
- No scheduling needed.
REMOTE INMATE VIDEO CALLS
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
Inmate Visitation
IMPORTANT - All remote visitation at the Jackson County Detention Center is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Jackson County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Jackson County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jackson County Detention Center?
Jackson County Detention Center Inmate Visitation
IMPORTANT - All remote visitation at the Jackson County Detention Center is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Jackson County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Jackson County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Jackson County Detention Center?
There are two options for putting money on an inmate's books:
Choice 1 - Deposit Inmate Money Online
Jackson County Detention Center uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Choice 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
**Call 870-523-5842 first to ask Jackson County Detention Center if this option is still available.
How to Deposit Money Online for an Inmate's Commissary Account in Jackson County
To deposit money in an Jackson County Detention Center inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Jackson County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Jackson County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Jackson County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Jackson County Detention Center?
How to Make and Receive Phone Calls from an Inmate in Jackson County
To register and sign up for a phone account with City Tele Coin to communicate with your Jackson County Detention Center inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin Phone Services include prepaid accounts that let your inmate in Jackson County Detention Center call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Jackson County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Jackson County Detention Center, and what can I send them?
Postcards
The Jackson County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Jackson County Detention Center may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Jackson County Detention Center still allows letters in envelopes call 870-523-5842 or view the Inmate Mail Instructions by going here.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as amazon.com or barnesandnoble.com. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jackson County Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Jackson County Detention Center continues to allow books to be mailed by a third party publisher or bookseller, call 870-523-5842.
Care Packages
You can send Commissary Packages purchased online from Tiger Commissary
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Jackson County Detention Center, and what can I purchase?
Jackson County Detention Center uses the services of CommissaryOrder.com to provide commissary for their inmates.
Ordering from CommissaryOrder.com is a simple process:
- Start here and click ‘PLACE ORDER’
- Choose Arkansas
- Choose Jackson County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose your items. (scroll down to see the items available)
- Pay for the items.
Commissary Order Fees
In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.
Maximum Amount
Jackson County Detention Center only allows you to purchase a maximum amount of $200.00 worth of products at a time.
Items you may Purchase from CommissaryDeposit.com:
- Clothing - thermals, underwear, bras, shoes.
- Stationary, envelopes, stamps, playing cards, board games
- Toiletries, hygiene, reading glasses, medicated creams, aspirin
- Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.
Customer Support
- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com
Inmate Money Deposit Option
If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.
The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 = $3.25 + 3%
$25.01 - $100 = $4.50 + 3%
$100.01 to $200 = $6.00 + 3%
$200.01 & up = $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)
How to Deposit Money Online for an Inmate's Commissary Account in Jackson County
To deposit money in an Jackson County Detention Center inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Jackson County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Jackson County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Jackson County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Jackson County Detention Center using an Online Messaging Service?
Jackson County Detention Center contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Jackson County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Jackson County Detention Center inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Jackson County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Jackson County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Jackson County Detention Center have Access to Tablets or Computers?
Jackson County Detention Center now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Jackson County Detention Center now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-523-5842 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Jackson County?
The Jackson County Detention Center serves the following cities and towns of Jackson County: Newport, Swifton and Tuckerman.