Polk County Jail
Polk County Jail
You can get inmate information by calling the 28-bed Polk County Jail at 479-394-2511, any time of day or night.
Anyone taken into custody in this county on a misdemeanor or felony charge is brought here for booking and processing. Based on the charges, they may be held until they are bonded out, released on their own recognizance, or remain in custody until the end of their trial.
The inmate search tool shows the names of people currently held at this facility.
Sentences of less than a year are served at this jail. Sentences longer than that are served in the Arkansas State Prison System or the Federal Bureau of Prisons.
Find information on this page about the visitation schedule and policies, funding an inmate’s account, mail, inmate calls, voicemail, emails and texts, tablet rentals, bail bonds, and commissary.
Once you find the inmate’s jail ID or booking number, save it for mail and other communication. If it’s not online, call Polk County Jail at 479-394-2511.
Inmate Services
Phone
479-394-2511Mailing address (personal mail)
507 Church Ave.
Mena, AR 71953
Mailing address (legal mail or subscriptions)
507 Church Ave.
Mena, AR 71953
Other Jails and Prisons
The Official Jail Inmate Roster lets you find inmates in the Polk County Jail and see their criminal charges, bond amounts, visitation eligibility, and mugshots. Call the jail at 479-394-2511 if you need anything else. You can also pull up an offender’s Polk County Criminal Court Case or any other case in the state of Arkansas.
To find out whether you or someone you know has a warrant in Polk County or any other city or town in Arkansas, use the same state-sponsored Criminal Court Case search page. Look through the docket entries for signs of a bench warrant, a failure to appear, or active charges. If a warrant exists, call your attorney. If you can’t afford an attorney, one will be appointed after you are arrested, booked, and processed.
Polk County Jail Inmate Search
Learn how to find an inmate in the Polk County Jail, how jail rosters work, and what happens after booking in our Frequently Asked Questions and Answers.
Still have questions? Call the Polk County Jail at 479-394-2511.
The Polk County Jail may be licensed for 28 inmates, but it is often forced to hold many more, especially on weekends. Most city and county jails in Arkansas turn over at least 40% of their inmates every month, another 30% every 90 days, and another 20% every six months, and roughly 8-9% stay six to twelve months. When someone is held longer than twelve months, they are usually facing a serious charge such as rape or murder. Those cases take longer to prepare for trial, so offenders arrested in Polk County remain in one of the Polk County facilities much longer.
Arkansas’s constitution protects the right to bail before trial for every charge except capital offenses where the proof is evident or the presumption is great. Judges in Polk County weigh factors like the seriousness of the charge and the person’s ties to the community when deciding whether to set bail or release someone on their own recognizance.
Each year, Polk County law enforcement agencies arrest and detain approximately 560 offenders.
Polk County’s jail is small and close-knit, housed with the Polk County Sheriff’s Office at 507 Church Avenue in Mena, AR 71953. Sheriff Scott Sawyer’s office runs it, and it is built for roughly two dozen men and women, though it often holds more, especially on weekends. Most people here are awaiting court; some are serving county time or waiting to be moved to the Arkansas Division of Correction. The jail and sheriff’s office answer around the clock at (479) 394-2511.
To find out whether someone is being held, search their name on VINELink, which also lets you sign up for release alerts, or call the jail. A judge sees each arrested person without unnecessary delay, generally within 48 hours (Arkansas Rule of Criminal Procedure 8.1). Polk County’s circuit court is the Eighteenth West Judicial Circuit, shared with Montgomery County. Track charges and court dates on Search ARCourts, caseinfo.arcourts.gov/opad.
In Arkansas, everyone is bailable before conviction except for capital offenses where the proof is evident or the presumption great (Article 2, §8). Rules 9.1 and 9.2 ask the judge to consider release on the person’s own recognizance or with conditions first; money bail comes in only when no other conditions will reasonably ensure a return to court. A bondsman’s premium is 10% of the bond, rounded up to the nearest $5 and paid in full before release, plus small nonrefundable state fees (Ark. Code §17-19-301). Call the jail for bond amounts and accepted payment. If you are worried about a warrant, speak with the sheriff’s office or a defense attorney first.
Visitors must fill out a visitor information form on the first visit and show a valid photo ID, and anyone under 18 needs a parent or guardian. Each person gets one in-person visit per week on an assigned day and time. Remote video visits through City Tele Coin run up to 10 minutes per visitor per day; register at citytelecoin.com, which also handles phone accounts and tablets. Call ahead to confirm your slot.
Write to the person by name at Polk County Jail, 507 Church Ave., Mena, AR 71953, in blue or black ink. Books and magazines must come from the publisher, and hardcovers are not accepted. Money can be added online through CommissaryDeposit.com, and family can order items through CommissaryOrder.com.
Mena has no public bus to the jail, so most people drive. On US-71 you’ll find Phillips 66 at 420 US-71 S and Murphy USA at 602 US-71, plus McDonald’s at 709 US-71 and Wendy’s at 901 US-71.
- Jail (Main): 479-394-2511
- Circuit Court: 479-394-8100
- District Court: 479-394-3271
- Mena Police: 479-394-1212
- Probation: 479-394-8146
- Prosecutor: 479-394-6114
- Public Defender: 479-394-5353
- Sheriff: 479-394-2511
Understanding the booking process at Polk County Jail
After an arrest, individuals are taken to Polk County Jail where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Polk County Jail:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 479-394-2511.
Paying bail for someone in custody in Polk County
Once someone is booked at Polk County Jail in Mena after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 479-394-2511 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 479-394-2511 with questions.
- A licensed bail bond agent in Polk County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Polk County, Arkansas, see the Polk County Jail Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Polk County Jail? What is the Schedule?
Polk County Jail Inmate Video Visitation Schedule
507 Church Avenue
Mena, AR 71953
479-394-2511
- Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
- Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
- All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
- Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
- Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
- Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
- A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.
INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.
ON SITE PERSONAL VISITS
| DAY | TIME |
| SUNDAY | 9:00AM - 8:00PM |
| MONDAY | 9:00AM - 8:00PM |
| TUESDAY | 9:00AM - 8:00PM |
| WEDNESDAY | 9:00AM - 8:00PM |
| THURSDAY | 9:00AM - 8:00PM |
| FRIDAY | 9:00AM - 8:00PM |
| SATURDAY | 9:00AM - 8:00PM |
City Telecoin Remote Video Visits
- Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
- No scheduling needed.
REMOTE INMATE VIDEO CALLS
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
Inmate Visitation
IMPORTANT - All remote visitation at the Polk County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Polk County Jail?
Polk County Jail Inmate Visitation
IMPORTANT - All remote visitation at the Polk County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Polk County Jail?
There are two options for putting money on an inmate's books:
Choice 1 - Deposit Inmate Money Online
Polk County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Choice 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
**Call 479-394-2511 first to ask Polk County Jail if this option is still available.
How to Deposit Money Online for an Inmate's Commissary Account in Polk County
To deposit money in an Polk County Jail inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Polk County Jail
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Polk County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Polk County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Polk County Jail?
How to Make and Receive Phone Calls from an Inmate in Polk County
To register and sign up for a phone account with City Tele Coin to communicate with your Polk County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin Phone Services include prepaid accounts that let your inmate in Polk County Jail call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Polk County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Polk County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Polk County Jail, and what can I purchase?
Polk County Jail uses the services of CommissaryOrder.com to provide commissary for their inmates.
Ordering from CommissaryOrder.com is a simple process:
- Start here and click ‘PLACE ORDER’
- Choose Arkansas
- Choose Polk County Jail
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose your items. (scroll down to see the items available)
- Pay for the items.
Commissary Order Fees
In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.
Maximum Amount
Polk County Jail only allows you to purchase a maximum amount of $200.00 worth of products at a time.
Items you may Purchase from CommissaryDeposit.com:
- Clothing - thermals, underwear, bras, shoes.
- Stationary, envelopes, stamps, playing cards, board games
- Toiletries, hygiene, reading glasses, medicated creams, aspirin
- Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.
Customer Support
- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com
Inmate Money Deposit Option
If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.
The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 = $3.25 + 3%
$25.01 - $100 = $4.50 + 3%
$100.01 to $200 = $6.00 + 3%
$200.01 & up = $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)
How to Deposit Money Online for an Inmate's Commissary Account in Polk County
To deposit money in an Polk County Jail inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Polk County Jail
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Polk County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Polk County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Polk County Jail using an Online Messaging Service?
Polk County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Polk County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Polk County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Polk County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Polk County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Polk County Jail have Access to Tablets or Computers?
Polk County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Polk County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Polk County?
The Polk County Jail serves the following cities and towns of Polk County: Hatfield, Mena and Vandervoort.