Polk County Jail

Search for an Inmate in Polk County

Polk County Jail Information

Located in Mena, Polk County, Arkansas, the Polk County Jail is a 28-bed facility. You can call them 24 hours a day for inmate details at 479-394-2511.

This jail serves as the processing center for offenders arrested for misdemeanors and felonies. They are brought here for booking and processing, and depending on their charges, they may be held until they are either bonded out, released on recognizance, or ordered to remain in custody until their trial is complete.

Use the inmate search tool to find out who is in custody at this facility.

Inmates with sentences under one year will serve their time at this jail, while those sentenced to longer terms will be transferred to either the Arkansas State Prison System or the Federal Bureau of Prisons.

This page offers helpful information regarding inmate services like the visitation schedule, funding an inmate's account, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.

Make sure to keep the inmate's jail ID or booking number, as it is often needed for correspondence or communication. If you're unable to locate it online, you can call Polk County Jail at 479-394-2511 for further assistance.

Phone: 479-394-2511

Physical Address:
507 Church Avenue
Mena, AR 71953

Mailing Address (personal mail):
Polk County Jail
507 Church Ave.
Mena, AR 71953

Mailing Address (legal mail or subscriptions):
Polk County Jail
507 Church Ave.
Mena, AR 71953

Other Jails and Prisons

How Do You Find Someone in the Polk County Jail?

To search for an inmate in the Polk County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 479-394-2511 for the information you are looking for. You can also look up an offender's Polk County Criminal Court Case or any other case in the state of Arkansas. 

Polk County Jail Inmate Search

The Polk County Jail maintains an average of 28 offenders in custody on any given day. The Polk County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Polk County law enforcement agencies arrest and detain approximately 560 offenders.

The following charts of Polk County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Polk County Corrections Department, the state of Arkansas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Polk County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Polk County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Polk County Jail

The 28-bed Polk County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Polk County as they wait for their trial or as they serve their sentence, usually less than one year. 

It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.

If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 479-394-2511, and an online listing of all the detainees is published for your own investigation.

Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment. 

Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks. 

The Polk County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills. 

Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided. 

Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit. 

Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program. 

Information for money for an inmate’s commissary can be found on our Inmate Money page

All personal mail is sent to: 

Polk County Jail
507 Church Ave.
Mena, AR 71953

Staff will open each piece and look for contraband, which is removed before it is given to the inmate.

Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:

Polk County Jail
507 Church Ave.
Mena, AR 71953

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Recent Bookings & Arrests

Understanding the booking process at Polk County Jail

After an arrest, individuals are taken to Polk County Jail where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.

It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.

The following steps outline the booking procedure at Polk County Jail:

  • Personal identification verification.
  • Taking photographs (mugshots).
  • Medical and mental health assessment, as well as inquiries about substance use.
  • Possibly collecting DNA samples.
  • Performing a full-body search.
  • Seizing personal belongings for safekeeping.
  • Allowing one phone call.

Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 479-394-2511.

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Directions / Map to the Polk County Jail
Inmate Bail and Bonding

Paying bail for someone in custody in Polk County

Once someone is booked at Polk County Jail in Mena after an arrest, there are several outcomes:

1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 479-394-2511 for bail details.

Bail payments can take several forms.

  • Cash, credit card, or money order can be used for payment.
  • A licensed bail bond agent in Polk County can help cover bail.
  • Property within the county can also be used as collateral.

For detailed information about the bail process in Polk County, Arkansas, see the Polk County Jail Bail FAQ.

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Inmate Visitation

How Do You Visit an Inmate in the Polk County Jail? What is the Schedule?

Polk County Jail ON-SITE VISITATION SCHEDULE

507 Church Avenue
Mena, AR 71953
479-394-2511

  • Visits are 30 minutes.
  • You must be on the inmate's visitor list.
  • The actual visitation times may depend on the inmate and their housing location. Call 479-394-2511 and get your inmate's times and make an appointment to visit.
  • Inmates are allowed one visit per week.
  • A maximum of 2 guests are allowed per inmate.
  • Visitors must have a government issued photo ID.
  • Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 479-394-2511 TO CONFIRM VISITATION SCHEDULE!

DAY TIMES
SUNDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
MONDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
TUESDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
WEDNESDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
THURSDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
FRIDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
SATURDAY 9:00AM - 11:00AM
2:00PM - 4:00PM

Inmate Visitation

IMPORTANT - All remote visitation at the Polk County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Polk County Jail?

Polk County Jail Inmate Visitation

IMPORTANT - All remote visitation at the Polk County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Polk County Jail?

There are two options for putting money on an inmate's books:

Choice 1 - Deposit Inmate Money Online

Polk County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Choice 2 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

**Call 479-394-2511 first to ask Polk County Jail if this option is still available.

How to Deposit Money Online for an Inmate's Commissary Account in Polk County

To deposit money in an Polk County Jail inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Arkansas
  • Choose Polk County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Polk County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Polk County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Polk County Jail?

How to Make and Receive Phone Calls from an Inmate in Polk County

To register and sign up for a phone account with City Tele Coin to communicate with your Polk County Jail inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Polk County Jail to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Polk County, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Polk County Jail, and what can I send them?

Polk County Jail Inmate Mail Guidelines

Postcards
The Polk County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Polk County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Polk County Jail
507 Church Ave.
Mena, AR 71953



Legal Mail

Send all Legal Mail to this Address:
Polk County Jail
507 Church Ave.
Mena, AR 71953



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Polk County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Polk County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Polk County Jail
507 Church Ave.
Mena, AR 71953

Polk County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Polk County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Polk County Jail:
Polk County Jail
507 Church Ave.
Mena, AR 71953


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Polk County Jail, and what can I purchase?

Polk County Jail uses the services of CommissaryOrder.com to provide commissary for their inmates.


Ordering from CommissaryOrder.com is a simple process:

  • Start here and click ‘PLACE ORDER’
  • Choose Arkansas
  • Choose Polk County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose your items. (scroll down to see the items available)
  • Pay for the items.

Commissary Order Fees

In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.

Maximum Amount

Polk County Jail only allows you to purchase a maximum amount of $200.00 worth of products at a time.

Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Customer Support

- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com

Customer Support page.

Inmate Money Deposit Option

If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.

The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 =    $3.25 + 3%
$25.01 - $100  =     $4.50 + 3%
$100.01 to $200 =  $6.00 + 3%
$200.01 & up =      $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)

How to Deposit Money Online for an Inmate's Commissary Account in Polk County

To deposit money in an Polk County Jail inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Arkansas
  • Choose Polk County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Polk County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Polk County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Polk County Jail using an Online Messaging Service?

Polk County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.


City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

How to Have Remote Video Visits and Email Communication with an Inmate in Polk County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Polk County Jail inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Polk County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Polk County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Inmate Tablets

Do Inmates in the Polk County Jail have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-394-2511 for further assistance.

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Are there photos of the Polk County Jail? What does it look like?
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Polk County?

Polk Scott Montgomery Pike Howard Sevier Le Flore McCurtain
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Search for an Inmate in Polk County

This facility, known as "Polk County Jail" is also known as Polk County Sheriff, Polk County Criminal Court, Polk County Jail & Sheriff , Polk County Jail & Sheriff , Arkansas, Polk.