Santa Rita Jail - Alameda County Detention Remote Inmate Video Visits

Search for an Inmate or Active Arrest Warrant in Alameda County

Schedule a Video Visit with an Inmate at the Santa Rita Jail - Alameda County Detention - Remotely or at the Jail

The Santa Rita Jail - Alameda County Detention believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Santa Rita Jail - Alameda County Detention is able to accomplish this is with Viapath / gettingout remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Viapath.

 

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Viapath / gettingout video visits and video messages, call the facility at 925-551-6500 or scroll down for a complete section of Frequently Asked Questions and Answers.

Santa Rita Jail - Alameda County Detention

Address:
5325 Broder Blvd.
Dublin, CA 94568
Phone:
925-551-6500

Santa Rita Jail - Alameda County Detention - Remote Video Visitation with your Inmate

Santa Rita Jail - Alameda County Detention uses Viapath/ GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with Viapath/GettingOut
1.  Register an account.
2. Select Santa Rita Jail - Alameda County Detention
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Santa Rita Jail - Alameda County Detention.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The Viapath/GettingOut App is available on Google Play and Apple Store.

Santa Rita Jail - Alameda County Detention INMATE VISITATION SCHEDULE - AT THE JAIL

5325 Broder Blvd.
Dublin, CA 94568

925-551-6500

  • ALL VISITING IS BY APPOINTMENT ONLY.
  • Visitors may schedule an appointment up to three (3) days in advance by internet 24 hours a day.
  • No same day appointments will be given. 
  • Expect to wear your face mask.
  • Each adult visitor (18 years or older) must be registered to make a visiting appointment.
  • When registering you must provide the following information:
    Visitor's name
    Visitor's address (Post Office boxes are not acceptable)
    Telephone Number
    Visitor's date of birth
    Visitor's driver's license number
    Email address

  • To make a visiting appointment you will also need the following:
    Inmate's name
    Inmate's PFN
    Inmate's date of birth

  • Visitors under 18 years of age must be accompanied by the parent or legal guardian. If legal guardian, documentation showing proof is required.

  • Professional visiting operating hours are every day from 9:00 AM - 4:00 PM and 6:00 - 8:30 PM - BY APPOINTMENT. Do not be late or your appointment may be cancelled.

DAY HOUSING UNIT TIME
SUN 1,2,3,4 9:30-10:00AM
SUN 35, 24(E) 12:00-2:30PM
SUN 7,9 6:00-8:00PM
MON 31(DEF), 22(A)
25, 24(ABC)		 9:30-10:00AM
MON 34(EF), 33 12:00-2:30PM
MON 1,2,3,4 6:00-8:00PM
TUE 34(EF)
31(ABC)		 9:30-10:00AM
TUE 21(E), 33
34(ABC)		 12:00-2:30PM
TUE 21(A), 22(A)
24(D)		 6:00-8:00PM
WED NO VISITS NO VISITS
THU 31(DEF),
25, 24(ABC)		 9:30-10:00AM
THU 21(D), 32,35 12:00-2:30PM
THU 7,9 6:00-8:00PM
FRI 7,9 9:30-10:00AM
FRI 34(D), 33 12:00-2:30PM
FRI 1,2,3,4 6:00-8:00PM
SAT 34(ABC)
31(ABC)		 9:30-10:00AM
SAT 32, 35 12:00-2:30PM
SAT 21(F), 22(B)
24(F)		 6:00-8:00PM

Santa Rita Jail - Alameda County Detention INMATE VIDEO VISITATION SCHEDULE - AT HOME

Register with GTL

DAYS TIMES
SUNDAY 9:00AM - 8:00PM
MONDAY 9:00AM - 8:00PM
TUESDAY 9:00AM - 8:00PM
WEDNESDAY 9:00AM - 8:00PM
THURSDAY 9:00AM - 8:00PM
FRIDAY 9:00AM - 8:00PM
SATURDAY 9:00AM - 8:00PM

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Santa Rita Jail - Alameda County Detention money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

GETTING OUT Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a GETTING OUT video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Search for an Inmate or Active Arrest Warrant in Alameda County

Human-verified information Manually curated

Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.