Lake County Correctional Facility Family & Friends Information

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Lake County Correctional Facility

Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453

707-262-4240

The Lake County Correctional Facility is the main jail in Lake County California. While the police in the cities and towns in Lake County can arrest and detain offenders, the Lake County Correctional Facility is the facility that is accredited by California to hold inmates for more than 72 hours.

The Lake County Correctional Facility is located at:
4913 Helbush Drive
Lakeport, CA 95453 

It can be reached 24 hours a day, 365 days a year by calling 707-262-4240.

The main reason that people call 707-262-4240 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Lake County Correctional Facility that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Lake County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Lake County Correctional Facility have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Lake County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Lake County Correctional Facility has approximately 8000 bookings, with a daily average of 400 inmates and maintains control of the facility with a staff of 100.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Lake County Correctional Facility is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

Go to this page for other jails in Lake County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county.

Unlike the California Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Lake County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the California Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Lake County Correctional Facility. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to Bail out an Inmate in Lake County

To Bail out or Post Bond for an Inmate in Lake County Correctional Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Lake County Correctional Facility, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Lake County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Lake County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Lake County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lake County Correctional Facility inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Lake County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lake County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Lake County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Lake County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Lake County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Lake County Correctional Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lake County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Lake County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lake County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Lake County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lake County Correctional Facility follow these steps:

  • Select California, then select Lake County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Lake County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lake County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lake County Correctional Facility check out our Commissary Instructions Page for Lake County.


 

How to Send a Secure Email Message to an Inmate in Lake County

To send a secure email message to an inmate in Lake County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Lake County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Lake County Correctional Facility check out our Secure Messaging Guide for Lake County.


 

How Do Inmates in Lake County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Lake County, or to assist them in making phone calls to other people, follow these steps:

  • Lake County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lake County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lake County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Lake County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Lake County follow these steps:

  • In addition to visiting inmates at the jail, Lake County Correctional Facility uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Lake County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Lake County Correctional Facility.
  • Then select your Lake County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Lake County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send Money to an Inmate in Lake County

To send commissary money to an inmate in Lake County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Lake County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lake County Correctional Facility.


 

Third Party Jail Inmate Services for Lake County Correctional Facility

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Lake County Correctional Facility supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Lake County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Lake County Correctional Facility, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Lake County Correctional Facility adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Lake County Correctional Facility

STATE COUNTY BEDS
California Lake 400


PHYSICAL ADDRESS

4913 Helbush Drive
Lakeport, CA 95453


TELEPHONE NUMBER

INMATE MAIL

Inmate's First and Last Name
4913 Helbush Drive
Lakeport, CA 95453


Frequently Asked Questions

How many inmates are in the Lake County Correctional Facility in California?
There are 400 inmates in the Lake County Correctional Facility in California. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Lake County Correctional Facility will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Lake County Correctional Facility.

How many people get arrested and booked into the Lake County Correctional Facility in California every year?
In 2021, a total of 8000 offenders were booked into the Lake County Correctional Facility in California. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Lake County Correctional Facility.

How many people work at the Lake County Correctional Facility in California?
The Lake County Correctional Facility maintains a staff of approximately 100. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. California law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Lake County Correctional Facility in California have an inmate search or jail roster to see who is in custody?
Yes, the Lake County Correctional Facility in California has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Lake County Correctional Facility. When you get to this page click on the big green button that reads 'OFFICIAL Lake County Correctional Facility INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 707-262-4240 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a California prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Lake County Correctional Facility in California?
The Lake County Correctional Facility address and phone number is: 4913 Helbush Drive
Lakeport, CA 95453. Their phone number is 707-262-4240. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Lake County Correctional Facility.

Where do I found out all the inmate services at Lake County Correctional Facility, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Lake County Correctional Facility inmate services: Learn more about how to visit an inmate in the Lake County Correctional Facility. Learn more about how to get phone calls from an inmate in the Lake County Correctional Facility. Learn more about how to text/email an inmate in the Lake County Correctional Facility. Learn more about how to send money to an inmate in the Lake County Correctional Facility. Learn more about how to mail an inmate and what's allowed in the Lake County Correctional Facility. Learn more about inmate commissary in the Lake County Correctional Facility.

How do I bail or bond an inmate out of the Lake County Correctional Facility?
Call 707-262-4240 for the type of bond and any information that is required for a particular individual at Lake County Correctional Facility. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Lake County Correctional Facility.

This facility, known as "Lake County Correctional Facility" is also known as Lake County Jail & Detention, Lake County Jail & Correctional Facility , Lake County Jail & Correctional Facility , California, Lake.