Lake County Correctional Facility COVID-19 Coronavirus Visitation Policy

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Lake County Correctional Facility

Address:
4913 Helbush Drive
Lakeport, CA 95453
Phone:
707-262-4240

New Visitation Policies in Lake County Correctional Facility Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Lake County Correctional Facility in Lakeport, California, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 707-262-4240 for updates.

Video Visitation at Lake County Correctional Facility

At-home and onsite video visitation guidelines for Lake County Correctional Facility, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 707-262-4240 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Lake County, the state of California and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Lake County Correctional Facility Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to Bail out an Inmate in Lake County

To Bail out or Post Bond for an Inmate in Lake County Correctional Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Lake County Correctional Facility, check out our Inmate Bail page.

 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Lake County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Lake County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Lake County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lake County Correctional Facility inmate's account for communication services, check out our Send Money page.

 

How Inmates Can Use a Tablet to Access Services at Lake County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lake County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

 

How to Communicate with an Lake County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Lake County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Lake County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Lake County Correctional Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lake County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Lake County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lake County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Lake County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lake County Correctional Facility follow these steps:

  • Select California, then select Lake County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Lake County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lake County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lake County Correctional Facility check out our Commissary Instructions Page for Lake County.

 

How to Send a Secure Email Message to an Inmate in Lake County

To send a secure email message to an inmate in Lake County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Lake County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Lake County Correctional Facility check out our Secure Messaging Guide for Lake County.

 

How Do Inmates in Lake County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Lake County, or to assist them in making phone calls to other people, follow these steps:

  • Lake County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407. 
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lake County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lake County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to visit an inmate in Lake County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Lake County follow these steps:

  • In addition to visiting inmates at the jail, Lake County Correctional Facility uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Lake County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Lake County Correctional Facility.
  • Then select your Lake County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Lake County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

 

How to Send Money to an Inmate in Lake County

To send commissary money to an inmate in Lake County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Lake County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lake County Correctional Facility.