Lake County Juvenile Hall Inmate Commissary

Lake County Juvenile Hall

Address:
Lake County Juvenile Hall
Lakeport, CA 95453

Phone:

Lake County Juvenile Hall Commissary Carepacks

Lake County Juvenile Hall contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select Lake County Juvenile Hall.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Lake County Juvenile Hall staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Lake County Juvenile Hall's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Lake County Juvenile Hall Inmate Commissary Announcement - January 4, 2023

Lake County Juvenile Hall staff announced today that commissary deposits for inmates can be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
Lake County Juvenile Hall
Lakeport, CA 95453

or

Instructions on how inmate commissary deposits can be made online or by telephone can be found by scrolling down this page.

This facility is using a third-party inmate commissary service which allows friends and family to send snacks, hygeine products, stationary supplies and other products directly to their inmate. If you have any questions, call the Lake County Juvenile Hall at .

Complete information is listed on this page.

Can Inmates at the Lake County Juvenile Hall Get Hot Takeout Food Delivered?

Lake County Juvenile Hall may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Lake County Juvenile Hall today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

How to Send a Carepack Commissary Package Directly to an Inmate in Lake County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lake County Juvenile Hall follow these steps:

  • Select California, then select Lake County Juvenile Hall, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Lake County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lake County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lake County Juvenile Hall check out our Commissary Instructions Page for Lake County.


 

How Do Inmates in Lake County Juvenile Hall Make Phone Calls?

To receive phone calls from inmates in Lake County, or to assist them in making phone calls to other people, follow these steps:

  • Lake County Juvenile Hall uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lake County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lake County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Lake County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Lake County follow these steps:

  • In addition to visiting inmates at the jail, Lake County Juvenile Hall uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Lake County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Lake County Juvenile Hall.
  • Then select your Lake County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Lake County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

Frequently Asked Questions

Does the Lake County Juvenile Hall allow packages to be shipped to an inmate?
Yes. The Lake County Juvenile Hall uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Lake County Juvenile Hall. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Lake County Juvenile Hall buy in commissary?
The Lake County Juvenile Hall allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Lake County Juvenile Hall. If you want to order by phone call 800-546-6283.

Why do inmates in the Lake County Juvenile Hall need commissary?
Inmates in the Lake County Juvenile Hall do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Lake County Juvenile Hall. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Lake County Juvenile Hall?
Yes. Because inmates do not have access to actual cash money in the Lake County Juvenile Hall, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Lake County Juvenile Hall.

How much money should you send an inmate in Lake County Juvenile Hall for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Lake County Juvenile Hall limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Lake County Juvenile Hall.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Lake County Juvenile Hall staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Lake County Juvenile Hall. Call the jail at or if you want to discuss a problem call 800-546-6283.