Pitchess Detention Center North Emailing An Inmate

Pitchess Detention Center North

Address:
29320 The Old Road
Castaic, CA 91384

Phone:

213-473-6100

Does Pitchess Detention Center North have a method of emailing inmates?

No.

As of January 2023, LA County Jails do not yet contract with a service that allows email or messaging services. 

A growing number of jails now offer email services to inmates and their families.

  • This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish. 
  • You don't have to deal with envelopes, stamps or the post office.
  • Inmates like it because the emails eliminate delays so they can get your correspondence quickly and send responses immediately.
  • Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities. There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account. 

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text. 

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Pitchess Detention Center North staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached. 

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure. 

Can I send an inmate a link to a video to watch?

No.  Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal. 

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner. 

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Pitchess Detention Center North?

The electronic messaging system used by Pitchess Detention Center North, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 213-473-6100 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

How to Deposit Money in a Pitchess Detention Center North Inmate's Account

There are two ways to deposit money in an inmate's account in the Los Angeles County Jail system:
1.  Mailing a Payment - $200 maximum

Mailing Address:
Inmate's Full Name & Booking Number
PO BOX 86164
Terminal Annex
Los Angeles, CA 90086-0164

2.  Dropping off a payment - $200 maximum
When dropping off an inmate's money in person, the Pitchess Detention Center North will only accept:

  • Cash
  • US Postal Money Orders, or
  • Certified Bank Cashier Checks from banks in California for deposit into an inmate’s account.

Locations to drop off inmate money:

Inmate Reception Center
450 Bauchet Street
Los Angeles, CA 90012

or

Century Regional Detention Facility
11705 S. Alameda Street
Lynwood, CA 90262

For complete information and guidelines for sending an inmate money including: the maximum you can send, what form the payment has to be, the maximum an inmate can have in their account and more, check out our Inmate Money page.


 

How to Send Mail to an Inmate in the Pitchess Detention Center North

Pitchess Detention Center North Inmates are allowed mail in envelopes and on postcards. They are also allowed to receive photos.

They are also allowed to receive books, magazine and newspapers directly from trusted publishers and businesses.

Mailing Address:
Inmate's Full Name & Booking Number
PO BOX 86164
Terminal Annex
Los Angeles, CA 90086-0164

To learn all the rules, policies and guidelines, and they are extensive, for sending anything in the mail to an inmate at any of the Los Angeles County Jails, check out our Inmate Mail Page.


 

How to use a Tablet to Access Services at Pitchess Detention Center North

To find out how to get access to a tablet for an inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Communicate with an Inmate in the Pitchess Detention Center North by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Pitchess Detention Center North, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Pitchess Detention Center North Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How do Inmates at the Pitchess Detention Center North Communicate using Email?

As of January 2023, LA County Jails do not yet contract with a service that allows email or messaging services.  For the time being the only communication with inmates by US Mail, By Phone or by Visiting them at the facility.

For more information on how jails across America are using third-party email services to allow communication between inmates and their loved ones, check out our Inmate Email page.


 

How to Arrange Visitation with Pitchess Detention Center North Inmates

Follow these instructions to register, schedule and then visit an inmate using GTL.

Inmate Visitation times in Pitchess Detention Center North vary based on many considerations.
After you select your inmate, you will be given the option of available time slots.

DAY TIME
SUNDAY 8:00AM - 9:00PM
MONDAY 8:00AM - 9:00PM
TUESDAY 8:00AM - 9:00PM
WEDNESDAY 8:00AM - 9:00PM
THURSDAY 8:00AM - 9:00PM
FRIDAY 8:00AM - 9:00PM
SATURDAY 8:00AM - 9:00PM

For all the information you need to know regarding scheduling, times, cost, rules, tips and guidelines of inmate visits at the Pitchess Detention Center North, check out our Visit Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Los Angeles County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pitchess Detention Center North follow these steps:

  • Select California, then select Pitchess Detention Center North, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Los Angeles County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Los Angeles County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Pitchess Detention Center North check out our Commissary Instructions Page for Los Angeles County.


 

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