Marin County Jail Inmate Commissary

Marin County Jail

Address:
13 Peter Behr Drive
San Rafael, CA 95213-5216

Phone:

415-499-7316

Marin County Jail Commissary Carepacks

Marin County Jail contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select Marin County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Marin County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Marin County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Deposits for Inmate Communications such as prepaid phone cards

Marin County Jail uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.

The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Marin County Jail kiosk.

Commissary Money Deposits

Marin County Jail uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Marin County Jail:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Marin County Jail inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Marin County, can be found on our Send Money Page.


 

How to use a Tablet to Access Services at Marin County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Email an Inmate at the Marin County Jail

Follow these instructions on how to arrange secure messaging (aka email and texting) of an inmate at the Marin County Jail

  • Sign in to GTL, or Register if you haven't already.
  • Select Marin County Jail.
  • Select your Inmate.
  • Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate.
    Compose a message, attach credits for a reply…and send!

You can also send photos and videos to your inmate, along with your message.
For all the information you need to know regarding using GTL to send messages, photos and videos, how much it costs, tips and guidelines and more, check out our 
Text/Email an Inmate Page.


 

How to Arrange Video Visitation with Marin County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Marin County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Marin County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Marin County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Marin County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Marin County Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Secure Email Message to an Inmate in Marin County

To send a secure email message to an inmate in Marin County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Marin County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Marin County Jail check out our Secure Messaging Guide for Marin County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Marin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marin County Jail follow these steps:

  • Select California, then select Marin County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Marin County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Marin County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Marin County Jail check out our Commissary Instructions Page for Marin County.


 

How to Send Money to an Inmate in Marin County

To send commissary money to an inmate in Marin County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Marin County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Marin County Jail.


 

Frequently Asked Questions

Does the Marin County Jail allow packages to be shipped to an inmate?
Yes. The Marin County Jail uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Marin County Jail. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Marin County Jail buy in commissary?
The Marin County Jail allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Marin County Jail. If you want to order by phone call 800-546-6283.

Why do inmates in the Marin County Jail need commissary?
Inmates in the Marin County Jail do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Marin County Jail. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Marin County Jail?
Yes. Because inmates do not have access to actual cash money in the Marin County Jail, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Marin County Jail.

How much money should you send an inmate in Marin County Jail for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Marin County Jail limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Marin County Jail.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Marin County Jail staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Marin County Jail. Call the jail at 415-499-7316 or if you want to discuss a problem call 800-546-6283.