Marin County Jail Inmate Visitation

Marin County Jail

Address:
13 Peter Behr Drive
San Rafael, CA 95213-5216

Phone:

415-499-7316

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Marin County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Marin County Jail may allow you an extended visitation. Call 415-499-7316 to ask for special consideration.
* Call 415-499-7316 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Video Visitation with an Inmate in the Marin County Jail

Marin County Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Marin County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Marin County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Marin County Jail may allow you an extended visitation. Call 415-499-7316 to ask for special consideration.
* Call 415-499-7316 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visiting Hours in Marin County Jail

Monday through Friday

9:00am

9:40am

10:20am

1:00pm

1:40pm

2:20pm

2:20pm

5:45pm

7:00pm

7:40pm

8:20pm

9:00pm     

Saturday and Sunday

9:00am

9:40am

10:20am

2:00pm

2:40pm

3:20pm

5:45pm

County Holidays

9:00am

9:40am

10:20am

2:00pm

2:40pm

3:20pm

5:45pm

7:00pm

7:40pm

8:20pm

9:00pm

Inmates in POD A or in the LOCKDOWN UNIT must schedule their visits for 5:45 pm or later on weekdays.

Each inmate is permitted one visit per day. Visits are 30 minutes long.  

Up to three visitors may visit an inmate at the same time.

A child who has passed the first birthday and is walking is counted as a visitor.

Visitation Approval for Marin County Jail

Marin County Jail requires all visitors to fill out an application prior to your visiting an inmate.

  • Carefully fill out the application. Incomplete paperwork is cause for denial.
  • Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
  • GTL requires detailed verification before allowing you to use their services.

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.

Video visits allow the visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.

This jail does not offer video remote visitation but the policy can change in the future.

Click here to see if video visitation is now available at Marin County Jail – as well as to view the complete set of rules, the cost to you and how to get set up online.

Who can Visit an Inmate in the Marin County Jail?

Who can Visit and Inmate at the Marin County Jail?

  • Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Marin County Jail.
  • Visitation applicants in in Marin County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
  • Children under age 18 must be accompanied by the parent or legal guardian.
  • Call 415-499-7316 to ask specific questions about this policy or click here for any updates to this policy.
  • It is likely that the Marin County Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 415-499-7316 prior to arriving for the specific jail guideline regarding your legal status.
  • If you are a co-defendant with the inmate in a pending case, your visit will be denied.
  • If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
  • The Marin County Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GTL, the Marin County Jail visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Marin County Jail Visitation Dress Code

The Marin County Jail staff will turn anyone away who is not dressed appropriately for a visit.

  • Remote Visits are monitored by the jail.
  • If you are dressed inappropriately your visit will be shut off.
  • The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Marin County Jail Visitation Tips, Rules and Guidelines

Jail visits are conducted on a televised screen from another location.

Loud or abusive language during a visit will cause your visit to be terminated and you could lose visitation privileges.

Each visitor may only visit once per day, and one inmate during that time.

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).

Children must be monitored at all times or jail staff will end the visit early.

Call 415-499-7316 or click here to go to the jail's official website for additional Rules regarding Marin County Jail visitation.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Marin County, can be found on our Send Money Page.


 

How to use a Tablet to Access Services at Marin County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Email an Inmate at the Marin County Jail

Follow these instructions on how to arrange secure messaging (aka email and texting) of an inmate at the Marin County Jail

  • Sign in to GTL, or Register if you haven't already.
  • Select Marin County Jail.
  • Select your Inmate.
  • Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate.
    Compose a message, attach credits for a reply…and send!

You can also send photos and videos to your inmate, along with your message.
For all the information you need to know regarding using GTL to send messages, photos and videos, how much it costs, tips and guidelines and more, check out our 
Text/Email an Inmate Page.


 

How to Arrange Video Visitation with Marin County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Marin County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Marin County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Marin County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Marin County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Marin County Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Secure Email Message to an Inmate in Marin County

To send a secure email message to an inmate in Marin County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Marin County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Marin County Jail check out our Secure Messaging Guide for Marin County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Marin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marin County Jail follow these steps:

  • Select California, then select Marin County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Marin County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Marin County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Marin County Jail check out our Commissary Instructions Page for Marin County.


 

How to Send Money to an Inmate in Marin County

To send commissary money to an inmate in Marin County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Marin County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Marin County Jail.