Napa County Jail Remote Inmate Video Visits

Schedule a Video Visit with an Inmate at the Napa County Jail - Remotely or at the Jail

The Napa County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Napa County Jail is able to accomplish this is with Smart Communications remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Smart Communications.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on Smart Communications video visits and video messages, call the facility at 707-253-4401 or scroll down for a complete section of Frequently Asked Questions and Answers.

Napa County Jail

Address:
Hall of Justice
1125 Third Street
Napa, CA 94559
Phone:
707-253-4401

Remote Video Visitation with an Inmate

Napa County Jail uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

The Napa County Jail has both Securus video visitation and in-person visitation.

• The in-person visitation schedule is below.  For the Securus video visitation schedules, scroll past the in-person schedule.
• Each inmate may receive two thirty-minute visits per week.
• Sign-ups for visitation must be completed one half hour prior to scheduled visit time. 

Note: Visitation is subject to cancellation based on facility needs. 
Call 707-253-4401 to verify hours before you arrive on the day of your visit.

8:00 a.m. – 10:30 a.m. 
(Last sign up is 9:30 a.m.)

10:30 a.m. – 12:30 p.m. 
FACILITY LOCKDOWN

1:00 p.m. – 5:00 p.m.  
(Last sign up is 4:00 p.m.)

SOUTH JAIL - IN-PERSON VISITATION SCHEDULE
2ND Floor - West Entrance

NORTH JAIL - IN-PERSON VISITATION SCHEDULE
3RD Floor - Lobby Elevator

Napa County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
Hall of Justice
1125 Third Street
Napa, CA 94559
707-253-4401

Schedule Video Visits online with Smartinmate.com

• On-site Visits are free.
• Visits are 30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 24 hours in advance.

ON SITE VIDEO VISITATION SCHEDULES

Napa County Jail REMOTE (at HOME) VIDEO VISITATION SCHEDULE
Hall of Justice
1125 Third Street
Napa, CA 94559
707-253-4401

Schedule Video Visits online with Smartinmate.com

REMOTE VIDEO VISITATION SCHEDULES

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Napa County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

SmartCommunications Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a SmartCommunications video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.