Indio Jail - Riverside County

To search for an inmate in the Indio Jail - Riverside County, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 760-863-8252 for the information you are looking for. You can also look up a list of criminal courts for Riverside County and every other county in California.

Indio Jail - Riverside County Inmate Search

The Indio Jail - Riverside County maintains an average of 1626 offenders in custody on any given day. The Indio Jail - Riverside County has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Riverside County law enforcement agencies arrest and detain approximately 110,940 offenders.

How Do You Visit an Inmate in the Indio Jail - Riverside County? What is the Schedule?

Indio Jail - Riverside County INMATE VISITATION SCHEDULE

ON-SITE VISITS
(also known as the John J. Benoit Detention Center)
82675 St. Hwy. 111
Indio, CA 92201
Jail - 760-863-8252 / Visitation Scheduling - 951-341-8888

• Call 951-341-8888 between 9:00AM and 5:00PM to schedule your visit, one day prior to the desired visiting date.
• Inmates are allowed a maximum of two visits per week and each visit is approximately 45 minutes.
• Each inmate is allowed a maximum two visitors per visit.
• You have to be 18 or be with an adult. You must have an ID. Nothing can be brought into visits.
• All visitors are required to wear a mask while in the facility (masks will not be provided).
• All other rules are common sense rules and are listed below this schedule.

** Lawyers and Clergy must call 760-863-8252 in order to make visitation arrangements.

Indio Jail - Riverside County uses iWebVisit for Inmate Video Visitation. 

• All visits are by appointment and first-come, first-serve.
• If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
• If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
• The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Indio Jail - Riverside County here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Indio Jail - Riverside County
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Indio Jail - Riverside County?

Indio Jail - Riverside County INMATE VISITATION SCHEDULE

ON-SITE VISITS
(also known as the John J. Benoit Detention Center)
82675 St. Hwy. 111
Indio, CA 92201
Jail - 760-863-8252 / Visitation Scheduling - 951-341-8888

• Call 951-341-8888 between 9:00AM and 5:00PM to schedule your visit, one day prior to the desired visiting date.
• Inmates are allowed a maximum of two visits per week and each visit is approximately 45 minutes.
• Each inmate is allowed a maximum two visitors per visit.
• You have to be 18 or be with an adult. You must have an ID. Nothing can be brought into visits.
• All visitors are required to wear a mask while in the facility (masks will not be provided).
• All other rules are common sense rules and are listed below this schedule.

** Lawyers and Clergy must call 760-863-8252 in order to make visitation arrangements.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

How Do You Deposit Money for an Inmate in the Indio Jail - Riverside County?

There are multiple ways to add money to an inmate's account at Indio Jail - Riverside County, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Riverside County

To send commissary money to an inmate in Indio Jail - Riverside County follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select California, then select Indio Jail - Riverside County, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Indio Jail - Riverside County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Indio Jail - Riverside County?

How an Inmate Makes a Phone Call to You or Others from Indio Jail - Riverside County

To set up a phone account so that your inmate can call you from Riverside County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Riverside County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

How do I Mail an Inmate in the Indio Jail - Riverside County, and what can I send them?

Inmate Mail Allowed in Indio Jail - Riverside County

Envelopes
The Indio Jail - Riverside County allows only regular envelopes to be mailed to inmates. No postcards or card stock of any type.

Money
US Postal Money Orders can be sent to an inmate by mail. Always put the name and booking number of the inmate on the front of the money order.  Cash or personal checks are not accepted via mail. If cash or personal checks are received at a jail facility, the envelope and its contents are marked "Return to Sender" and sent back.

Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Indio Jail - Riverside County allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.

• Books must NOT contain images or content that are considered excessively violent, pornographic or obscene.
• Any book that does not meet the Indio Jail - Riverside County standards will be disposed of.
• No more than three books may be shipped at any one time.
• Hard cover or leather books will not be accepted by the jail due to their potential to be used as a weapon.

All mail, newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

How, What and Where can you Mail Something to an Inmate in Indio Jail - Riverside County?

Envelopes
The Indio Jail - Riverside County allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.

All newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Indio Jail
P.O. Box 1748
Indio, CA 92202

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

Can I purchase Commissary Online for an Inmate in the Indio Jail - Riverside County, and what can I purchase?

Indio Jail - Riverside County contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select Indio Jail - Riverside County.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Indio Jail - Riverside County staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Indio Jail - Riverside County's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Riverside County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Indio Jail - Riverside County follow these steps:

• Select California, then select Indio Jail - Riverside County, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Riverside County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Riverside County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Indio Jail - Riverside County check out our Commissary Instructions Page for Riverside County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

How Can I Communicate with an Inmate in the Indio Jail - Riverside County using an Online Messaging Service?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

Do Inmates in the Indio Jail - Riverside County have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Indio Jail - Riverside County’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 760-863-8252 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Riverside County?