Douglas County Detention Center Family & Friends Information

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Douglas County Detention Center

Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547

303-660-7550

The Douglas County Detention Center is the main jail in Douglas County Colorado. While the police in the cities and towns in Douglas County can arrest and detain offenders, the Douglas County Detention Center is the facility that is accredited by Colorado to hold inmates for more than 72 hours.

The Douglas County Detention Center, located at:
4000 Justice Way
Castle Rock, CO 80109-7547 
can be reached 24 hours a day, 365 days a year at 303-660-7550.

The main reason that people call 303-660-7550 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Douglas County Detention Center that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Douglas County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Douglas County Detention Center have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Douglas County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Douglas County Detention Center has approximately 12000 bookings, with a daily average of 600 inmates and maintains control of the facility with a staff of 150.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Douglas County Detention Center is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Douglas County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Colorado Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Douglas County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Colorado Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Douglas County Detention Center. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to Bail out an Inmate in Douglas County

To Bail out or Post Bond for an Inmate in Douglas County Detention Center follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Douglas County Detention Center, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Douglas County Detention Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Douglas County Detention Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Douglas County Detention Center may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Douglas County Detention Center inmate's account for communication services, check out our Send Money page.


 

How to Communicate with an Douglas County Detention Center Inmate by Mail and by Email

To mail or email an inmate in Douglas County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Inmate Name and Booking #
c\o Securus Digital Mail Center – Douglas County Jail, CO
PO Box 509
Lebanon, MO 65536

  • All mail sent to an inmate at the Douglas County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Douglas County Detention Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Douglas County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Douglas County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Douglas County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Douglas County Detention Center?

To visit an inmate in Douglas County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Douglas County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Douglas County Detention Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Douglas County follow these steps:
1.  Start by confirming that Douglas County Detention Center's Video Visitation is working correctly by looking up Douglas County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Douglas County Detention Center, and then the inmate you wish to communicate with.

Other Douglas County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Douglas County Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Douglas County, can be found on our Visit Inmate Page.

Douglas County Detention Center Phone: 303-660-7550


 

How to Rent a Tablet for an Inmate in Douglas County Detention Center

To rent a tablet for an inmate in Douglas County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Douglas County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

For all Douglas County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Douglas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Douglas County Detention Center follow these steps:

  • Select Colorado, then select Douglas County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Douglas County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Douglas County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Douglas County Detention Center check out our Commissary Instructions Page for Douglas County.


 

How to Send Money to an Inmate in Douglas County

To send commissary money to an inmate in Douglas County Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Colorado, then select Douglas County Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Douglas County Detention Center.


 

How an Inmate Makes a Phone Call to You or Others from Douglas County Detention Center

To set up a phone account so that your inmate can call you from Douglas County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Douglas County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Douglas County Detention Center

To send a text or email message to a Douglas County inmate, do the following:

Douglas County Detention Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Douglas County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Douglas County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Douglas County information for sending secure messages to an inmate in Douglas County Detention Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Schedule and Visit an Inmate in Douglas County Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Douglas County Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Douglas County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

Third Party Jail Inmate Services for Douglas County Detention Center

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Douglas County Detention Center supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Douglas County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Douglas County Detention Center, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Douglas County Detention Center adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Douglas County Detention Center

STATE COUNTY BEDS
Colorado Douglas 600


PHYSICAL ADDRESS

4000 Justice Way
Castle Rock, CO 80109-7547


TELEPHONE NUMBER


FAX

Adult Probation: 303-660-3314

District Attorney: 720-733-4689

Juvenile Probation: 303-660-3314

Castle Rock Court: 303-663-6137

Public Defender: 303-688-9682

INMATE MAIL

Inmate's First and Last Name
Inmate Name and Booking #
c\o Securus Digital Mail Center – Douglas County Jail, CO
PO Box 509
Lebanon, MO 65536


Photos

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Frequently Asked Questions

How many inmates are in the Douglas County Detention Center in Colorado?
There are 600 inmates in the Douglas County Detention Center in Colorado. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Douglas County Detention Center will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Douglas County Detention Center.

How many people get arrested and booked into the Douglas County Detention Center in Colorado every year?
In 2021, a total of 12000 offenders were booked into the Douglas County Detention Center in Colorado. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Douglas County Detention Center.

How many people work at the Douglas County Detention Center in Colorado?
The Douglas County Detention Center maintains a staff of approximately 150. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Colorado law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Douglas County Detention Center in Colorado have an inmate search or jail roster to see who is in custody?
Yes, the Douglas County Detention Center in Colorado has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Douglas County Detention Center. When you get to this page click on the big green button that reads 'OFFICIAL Douglas County Detention Center INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 303-660-7550 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Colorado prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Douglas County Detention Center in Colorado?
The Douglas County Detention Center address and phone number is: 4000 Justice Way
Castle Rock, CO 80109-7547. Their phone number is 303-660-7550. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Douglas County Detention Center.

Where do I found out all the inmate services at Douglas County Detention Center, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Douglas County Detention Center inmate services: Learn more about how to visit an inmate in the Douglas County Detention Center. Learn more about how to get phone calls from an inmate in the Douglas County Detention Center. Learn more about how to text/email an inmate in the Douglas County Detention Center. Learn more about how to send money to an inmate in the Douglas County Detention Center. Learn more about how to mail an inmate and what's allowed in the Douglas County Detention Center. Learn more about inmate commissary in the Douglas County Detention Center.

How do I bail or bond an inmate out of the Douglas County Detention Center?
Call 303-660-7550 for the type of bond and any information that is required for a particular individual at Douglas County Detention Center. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Douglas County Detention Center.

This facility, known as "Douglas County Detention Center" is also known as Douglas County Sheriff, Douglas County Jail & Detention Fac., Douglas County Jail & Detention Fac., Colorado, Douglas.