Douglas County Detention Center

To search for an inmate in the Douglas County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 303-660-7550 for the information you are looking for. You can also look up the court dockets (schedules) for upcoming criminal court cases in Douglas County and every other county in Colorado.

Douglas County Detention Center Inmate Search

The Douglas County Detention Center maintains an average of 600 offenders in custody on any given day. The Douglas County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Douglas County law enforcement agencies arrest and detain approximately 16,940 offenders.

The following charts of Douglas County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Douglas County Corrections Department, the state of Colorado Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Douglas County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Douglas County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Douglas County Detention Center? What is the Schedule?

Douglas County Detention Center Inmate Visitation Schedule

4000 Justice Way
Castle Rock, CO 80109-7547
303-660-7550

• First, you must register an account with jailatm, then add Douglas County Detention Center, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Register for Remote Video Visitation with your inmate at the Douglas County Detention Center by going here.

Once you register, choose the option for 'Video Calls' or Video Visists and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Douglas County Detention Center may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Douglas County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Douglas County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Douglas County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Douglas County Detention Center?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

How Do You Deposit Money for an Inmate in the Douglas County Detention Center?

There are multiple ways to add money to an inmate's account at Douglas County Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Douglas County

To send commissary money to an inmate in Douglas County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Colorado, then select Douglas County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Douglas County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Douglas County Detention Center?

How Do Inmates in Douglas County Detention Center Make Phone Calls?

To receive phone calls from inmates in Douglas County, or to assist them in making phone calls to other people, follow these steps:

• Douglas County Detention Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Douglas County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Douglas County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Douglas County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

How do I Mail an Inmate in the Douglas County Detention Center, and what can I send them?

Douglas County Detention Center Inmate Mail Guidelines

Postcards
The Douglas County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Douglas County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Global ID #
Douglas County Sheriff’s Office
P.O. Box 16120
Jonesboro, AR 72401

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Global ID #
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Douglas County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Douglas County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Global ID #
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547

Douglas County Detention Center Inmate Mail Guidelines

Postcards
The Douglas County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Douglas County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Global ID #
Douglas County Sheriff’s Office
P.O. Box 16120
Jonesboro, AR 72401

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Global ID #
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Douglas County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Douglas County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Global ID #
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

Can I purchase Commissary Online for an Inmate in the Douglas County Detention Center, and what can I purchase?

Douglas County Detention Center contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Colorado.
3. Select Douglas County Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Douglas County Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Douglas County Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Douglas County

To send commissary money to an inmate in Douglas County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Colorado, then select Douglas County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Douglas County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

How Can I Communicate with an Inmate in the Douglas County Detention Center using an Online Messaging Service?

How to Email an Inmate at Douglas County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Douglas County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

Do Inmates in the Douglas County Detention Center have Access to Tablets or Computers?

Douglas County Detention Center now offers Jail ATM Tablet Rentals to their inmates.

Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.

The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.

All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Douglas County Detention Center may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.

Tablet Services:

• Games – Play tested and approved games.
• Radio – Stream approved radio stations.
• Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
• Library – A large listing of books is found in the online library.
• Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
• Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
• Video Calling 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Douglas County?