Hartford Correctional Center Inmate Commissary

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Hartford Correctional Center

Address:
Hartford Correctional Center
177 Weston Street
Hartford, CT 06120

Phone:

959-200-3000

Buy Commissary for an Inmate in the Hartford Correctional Center

Hartford Correctional Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

The Hartford Correctional Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items. This is subject to change so call the facility at 959-200-3000 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for further information on the commissary program, how it works, what type of things inmates can buy, how often they receive commissary, and a lot more.

You can also go to our Inmate Money page for information on how to send money to an inmate.

Depositing Money for an Inmate's Commissary in a Connecticut State Prison

How to Deposit Money in a Hartford Correctional Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

  • Jpay Online Deposits
  • Western Union Online Deposits
  • Touchpay
  • United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

This is the commissary order sheet for Hartford Correctional Center



1.  Hartford Correctional Center and JPAY.

  • First, you need to know the exact spelling of the inmate's name and inmates ID #
  • You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
  • There are two ways to send money to an inmate/offender in {Hartford Correctional Center using Jpay.
  1. Online payments
  2. Over the phone by calling 800-574-5729

 

2.  Hartford Correctional Center and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

  • Select CONNECTICUT DOC, then follow Western Union's instructions.
  • For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

 

Western Union Facilities -
Deposit funds in-person at Western Union

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)

Attention: Leave this blank



3. Hartford Correctional Center and Touchpay

You will need these these three things:

  • Exact spelling of the inmate's name as the CT DOC has it spelled.

  • The inmate's ID#.

  • Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 959-200-3000 to get the Facility Locator Number.



4.  Hartford Correctional Center and Mailing a Payment



When sending an inmate money by mail, the Hartford Correctional Center will only accept:

  • US Postal Money Orders, or
  • Certified Bank Cashier Checks

**Important Notes**

  • All Checks or Money Orders MUST be payable to the inmate.
  • A filled out copy of the Inmate Trust Remitter Form.
  • Remitter Information MUST include:
    Inmate First, Middle Initial and Last Name
    Inmate Number
    Inmate Date of Birth
    Sender's First and Last Name
    Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

  • Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
  • Attorney checks, along with cover letter
  • Employer checks, along with pay stub
  • Refund check from Vendors
  • Social Security checks
  • Social Services checks
  • Tax Refunds
  • Unemployment checks
  • Veterans Administration checks


Rules Regarding Picking up Money When an Inmate is Released from the Hartford Correctional Center

Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:

Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109

If you have any questions, call the Trust/Finance Office at 860-692-7670

Unclaimed Inmate accounts


 

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Hartford Correctional Center can spend each month, call 959-200-3000 .

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Hartford Correctional Center, call 959-200-3000 .

How can a friend or family member deposit money for an inmate in jail or prison?

Hartford Correctional Center has its own methods for receiving money for inmates, and that information can be found above or by calling 959-200-3000 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Hartford Correctional Center, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 959-200-3000 .

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Hartford Correctional Center contracts with for inmate deposits, call them at 959-200-3000 .

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Hartford Correctional Center, call 959-200-3000 .

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 959-200-3000 to see which one that the Hartford Correctional Center works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

Connecticut State Department of Correction - Remote Inmate Video Visitation

Video Visitation is done using Microsoft Teams Group Chat Software

  • In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
  • Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
  • Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
  • The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
    1. Type www.skype.com in the search bar.
    2. Click 'sign in' in the upper right hand corner.
    3. Click 'New to Skype' Sign up - then 'NEXT'.

    4. Under 'Create Account', add your email address. - then 'NEXT'.
    5. Create a password, then click 'NEXT'.
    6. Enter your first and last name, then click 'NEXT'.
    7. Enter your Country/region, then your birthday, then click 'NEXT'.
    8. Download the SKYPE app to your chosen device, then ...
    9. Sign into SKYPE using your email and password you just registered under.

 

How to Rent a Tablet for an Inmate in Hartford Correctional Center

To rent a tablet for an inmate in Hartford County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Hartford County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Hartford County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Deposit Money in a Hartford Correctional Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

  • Jpay Online Deposits
  • Western Union Online Deposits
  • Touchpay
  • United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.



1.  Hartford Correctional Center and JPAY.

  • First, you need to know the exact spelling of the inmate's name and inmates ID #
  • You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
  • There are two ways to send money to an inmate/offender in Hartford, then connect with your inmate.
    4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

    To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hartford County inmate, check out our Inmate Phone Page.
    NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


     

    How to Send a Text or Email Message to an Inmate in Hartford Correctional Center

    To send a text or email message to a Hartford County inmate, do the following:

    Hartford Correctional Center uses Securus eMessaging for Inmate Email.

    Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hartford County or any jail or prison in the country).
    Steps: 
    1.  Sign up for eMessaging
    2. Find your Hartford County inmate.
    3. Purchase a book of Securus ‘stamps’.
    4. Type & Send message.

    For all Hartford County information for sending secure messages to an inmate in Hartford Correctional Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


     

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