Address:
Hartford Correctional Center
177 Weston Street
Hartford, CT 06120
Phone:
959-200-3000
Hartford Correctional Center provides tablets for inmates to use for phone and visitation communication, as well as for sending and receiving electronic messaging.
The tablets are provided by Securus.
The tablets are not connected directly to the internet, but instead to a server controlled by the Hartford Correctional Center. This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.
Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
You can find information about the Hartford Correctional Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 959-200-3000 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
Video Visitation is done using Microsoft Teams Group Chat Software.
To rent a tablet for an inmate in Hartford County follow these instructions:
For all Hartford County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.
If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.
1. Hartford Correctional Center and JPAY.
2. Hartford Correctional Center and Western Union.
First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
Western Union Facilities -
Deposit funds in-person at Western Union.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
3. Hartford Correctional Center and Touchpay
Options for putting money in an inmate's account:
Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.
Hartford
177 Weston Street
Hartford, CT
Chesire
900 Highland Avenue
Chesire, CT
York
201 West Main Street
Niantic, CT
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 959-200-3000 to get the Facility Locator Number.
4. Hartford Correctional Center and Mailing a Payment
When sending an inmate money by mail, the Hartford Correctional Center will only accept:
**Important Notes**
Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800
Funds are only accepted from the following sources:
Rules Regarding Picking up Money When an Inmate is Released from the Hartford Correctional Center
Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:
Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109
If you have any questions, call the Trust/Finance Office at 860-692-7670
For inmates receiving mail in the Hartford Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Hartford Correctional Center:
Inmate's Full Name & Inmate #
Hartford Correctional Center
177 Weston Street
Hartford, CT 06120
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
Because Hartford County and Connecticut can change their bail bond procedures, it is always best to call either the Hartford Correctional Center at 959-200-3000 , or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Hartford Correctional Center or the Hartford County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
To set up a phone account so that your inmate can call you from Hartford County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hartford County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a text or email message to a Hartford County inmate, do the following:
Hartford Correctional Center uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hartford County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Hartford County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Hartford County information for sending secure messages to an inmate in Hartford Correctional Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.