Community Corrections Treatment Center Sending Money

Community Corrections Treatment Center

Address:
875 Smyrna Landing Road
Smyrna, DE 19977

Phone:

302-659-6100

Using GTL Connect Network to Deposit Money in an Inmate's Trust Account for Commissary

Community Corrections Treatment Center uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.

The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Community Corrections Treatment Center kiosk.

In order to get money to an offender in the Community Corrections Treatment Center, please adhere to these guidelines:

  • Personal checks will not be accepted
  • It is unwise to send cash in the mail
  • Money orders may be sent by mail or dropped off during scheduled visits with the offender to whom the money is going.
    Inmate's Full Name & SBI#
    Community Corrections Treatment Center
    P.O. Box 5003
    Smyrna, DE 19977
  • PLEASE NOTE: Howard R. Young Correctional Institution (HRYCI) does not accept money orders at the time of visit

All money orders must include the following information:

  • Offender's full name
  • Offender's SBI number Call 302-659-6100 to get this number.
  • Assigned institution
  • Name of the remitter

NOTE: Money sent to an inmate will be credited to the offender's account within 24 hours of receipt (during normal business hours).


 

Community Corrections Treatment Center Inmate Commissary Money Instructions

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

What can an Inmate Purchase through Commissary?

People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through this jail's commissary.

The Community Corrections Treatment Center Commissary Instructions and Information can be found on this page. If you need more information contact the jail by calling 302-659-6100.

Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.

WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Community Corrections Treatment Center?

Since inmates are not allowed to possess cash money while in custody in the Community Corrections Treatment Center, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Community Corrections Treatment Center at 302-659-6100 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Important Tips

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Community Corrections Treatment Center and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Community Corrections Treatment Center Inmate Mail Guidelines

Postcards
The Community Corrections Treatment Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Community Corrections Treatment Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Community Corrections Treatment Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Community Corrections Treatment Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977


 

How Do You Communicate with an Inmate in the Community Corrections Treatment Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Community Corrections Treatment Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Community Corrections Treatment Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Kent County, can be found on our Send Money Page.


 

How Do You Visit an Inmate in Community Corrections Treatment Center?

To visit an inmate in Kent County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Kent County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Community Corrections Treatment Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Kent County follow these steps:
1.  Start by confirming that Community Corrections Treatment Center's Video Visitation is working correctly by looking up Kent County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Community Corrections Treatment Center, and then the inmate you wish to communicate with.

Other Kent County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Community Corrections Treatment Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Kent County, can be found on our Visit Inmate Page.

Community Corrections Treatment Center Phone: 302-659-6100


 

How Inmates Can Use a Tablet to Access Services at Community Corrections Treatment Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Community Corrections Treatment Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Community Corrections Treatment Center Inmate by Mail and by Email

To mail or email an inmate in Kent County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Community Corrections Treatment Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Community Corrections Treatment Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Community Corrections Treatment Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Kent County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Kent County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

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