Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
All mail sent to an inmate at the Community Corrections Treatment Center must include the sender's name and mailing address in the top left corner of your mail.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
Main Phone: 302-659-6100
The information below provides complete instructions regarding:
Community Corrections Treatment Center Inmate Mail Policies,
Mail Instructions,
What type of mail is NOT allowed,
Rules for Mailing Letters and Photos and Postcards,
Emailing an inmate,
Policies for Sending Magazines, Newspapers, Books and Packages to Community Corrections Treatment Center in Smyrna, Delaware.
Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Community Corrections Treatment Center has a zero-tolerance policy regarding mail violations.
Emailing Messages & Photos
Facility_name_1} with GettingOut, the same services that handle its Inmate Phone System and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select this facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
What can you mail to an inmate in Community Corrections Treatment Center?
Postcards
The Community Corrections Treatment Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Community Corrections Treatment Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Community Corrections Treatment Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Community Corrections Treatment Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Emailing and Photo Sharing with your Inmate
Then use the Facility Finder to:
1. Select Community Corrections Treatment Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
How to address your Inmate's Postcard or Envelope
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Mailed Items NOT Allowed
If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:
POLICIES REGARDING MAILING PHOTOS TO Community Corrections Treatment Center
Important Mail Tips
Postcards
The Community Corrections Treatment Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Community Corrections Treatment Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Community Corrections Treatment Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Community Corrections Treatment Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
P.O. Box 5003
Smyrna, DE 19977
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Community Corrections Treatment Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Kent County, can be found on our Send Money Page.
To visit an inmate in Kent County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Kent County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Community Corrections Treatment Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Kent County follow these steps:
1. Start by confirming that Community Corrections Treatment Center's Video Visitation is working correctly by looking up Kent County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Community Corrections Treatment Center, and then the inmate you wish to communicate with.
Other Kent County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Community Corrections Treatment Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Kent County, can be found on our Visit Inmate Page.
Community Corrections Treatment Center Phone: 302-659-6100
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Community Corrections Treatment Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Kent County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Community Corrections Treatment Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Kent County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.