Community Corrections Treatment Center
Community Corrections Treatment Center
Physical Address
875 Smyrna Landing RoadSmyrna, DE 19977
Jail Phone Number
302-659-6100Community Corrections Treatment Center Inmate Search
Looking for someone assigned to the Community Corrections Treatment Center? Start with Delaware VINELink, then call the center with the person’s name and SBI number if the order says treatment or Level IV and you need to confirm arrival. Open the Delaware inmate locator.
This Smyrna facility provides Level IV substance-use treatment through the Road to Recovery program. It is a different assignment from secure prison custody and from reporting to probation in the community.
A court order can describe a placement before the person is physically moved. Ask the sending facility where the person is today and when the receiving center can confirm intake. For facility questions, call 302-659-6100.
Read inmate search answers
1. How do I find someone at CCTC?
Open the Delaware DOC inmate locator and follow its link to VINELink. Select Delaware and search for the person using their first and last name as booked. If VINELink offers an ID search and you have the identifier, try that as well.
Check the name, any identifying details shown, the custody status and the facility. If two records look alike, call 302-659-6100 with the full legal name, date of birth and State Bureau of Identification number (SBI number), if known. Ask whether staff can confirm the match and the current facility.
↑ Back to the question list2. What should I do if there’s no search result?
Check the spelling and try the name the person was booked under. For a same-day arrest, call the agency that made the arrest and ask whether the person was released, is still in local processing or has been transferred to DOC. If a transfer was expected to CCTC, call 302-659-6100 and ask whether intake has been confirmed.
Write down the arrest date, agency, case or incident number and the last confirmed location. A blank result can reflect a new booking, a transfer, a release or a different custody system. Ask for the next place to call before sending mail or money.
↑ Back to the question list3. What kind of facility is CCTC, and what could it be confused with?
This Smyrna facility provides Level IV substance-use treatment through the Road to Recovery program. It is a different assignment from secure prison custody and from reporting to probation in the community. The DOC facility profile describes its role.
A court order can describe a placement before the person is physically moved. Ask the sending facility where the person is today and when the receiving center can confirm intake. The other listing to check is James T. Vaughn Correctional Center.
↑ Back to the question list4. What should I ask if the order says Road to Recovery?
Ask the defense lawyer or supervising officer which location the order specifies and who will confirm arrival. Delaware DOC runs Road to Recovery at more than one location. If the order names the Smyrna center, ask staff whether intake is complete, how families can make contact during orientation and whom to call about an approved visit.
↑ Back to the question list5. How can I check a transfer or get a custody alert?
Open the matching VINELink record and choose the notification options offered for that record. Delaware DOC lists phone, email and text among the ways to receive custody changes. If the record still shows the old location, call that facility and ask whether the receiving site has confirmed the move.
Before traveling to 875 Smyrna Landing Road, confirm the person is actually there. DOC may list a later work-release or probation stage after a prison sentence, and another jurisdiction can have a hold. Confirm the next facility or release instructions before arranging pickup.
↑ Back to the question list6. Who do I call about a recent arrest or a possible warrant?
Call the agency that made the arrest and ask for the incident number, when the person left police custody, and the receiving facility or court. If Smyrna Police Department handled the incident, its listed number is 302-653-9217. If state police or another department made the arrest, use that agency’s contact.
For a suspected court warrant or missed hearing, use the Delaware Courts directory to reach the clerk for the court on the notice. Give the case number and ask what the docket shows. A defense lawyer can advise how to respond to an active warrant.
↑ Back to the question list7. Where can I find charges, booking photos or court records?
VINELink is the custody starting point. To learn the filed charge or next court date, identify the court from the citation, charging document or release order. Search the Delaware court calendars and call the clerk if the listing is missing or unclear.
For an arrest report or booking photo, ask the arresting agency which office handles requests and whether the specific record is available. For filings, contact the clerk of the court that heard the case. Delaware’s court records policy explains access restrictions and where to request a certified criminal history.
↑ Back to the question list8. Where do I check bond or a hearing for someone at CCTC?
Use the court and county on the latest paperwork. The place holding someone can differ from the court handling the case. Call the clerk with the case number and ask for the next appearance, whether it is remote or in person, and whether a release order has been entered.
If you intend to pay a bond, ask the clerk for the current amount, the accepted payment method and the office that takes payment. Ask the facility about release processing and any additional hold. See the facility Court guide or the facility Bail guide for more detail.
↑ Back to the question list9. How can someone at CCTC call me?
The person places the call from inside the facility. The main line at 302-659-6100 is for staff and facility questions. For a prepaid calling account, Delaware DOC lists ViaPath/GTL at 866-230-7761. Give the provider the phone number that should receive calls and verify the correct facility before paying.
For video visits or tablet support, DOC points to GettingOut. Look for the person’s current facility in your account and check which services the facility offers. Keep phone or messaging balances separate from commissary deposits.
↑ Back to the question list10. How do I arrange a visit to CCTC?
Call the center at 302-659-6100 and ask for the current visiting procedure for the resident’s program. Ask whether you need approval, who can book the visit, and whether the person’s treatment or work schedule affects the appointment.
Confirm the appointment before going to 875 Smyrna Landing Road, Smyrna, DE 19977. Ask which photo ID to bring, what documents apply to children, and what time to check in. Delaware DOC publishes its visiting rules for facility-specific details.
↑ Back to the question list11. Where do I mail a letter to someone at CCTC?
Use a white envelope for ordinary correspondence and include your full return address. Put the person’s name and SBI number on the envelope. The DOC’s general instructions also allow a date of birth as an identifier. The address for this facility is:
[Full name and SBI number]
Community Corrections Treatment Center
875 Smyrna Landing Road
Smyrna, DE 19977
For legal mail or an item requiring prior approval, ask 302-659-6100 how to label and route it. If someone has just transferred, confirm their current placement first.
Use ordinary paper and leave out cash, stamps, stickers and loose packages. The DOC mail rules give size limits and instructions for photos and cards.
↑ Back to the question list12. How do I put money on the person’s account?
Confirm the person’s full name, SBI number and current facility. Delaware DOC lists an entrance kiosk, online ViaPath/GTL deposits and mailed money orders to ViaPath/GTL on its deposit instructions. Keep the receipt and the transaction number.
Use the ViaPath/GTL money-order form linked on the DOC page if paying by mail. Call 302-659-6100 before bringing any payment in person and ask which method the facility accepts. Keep money out of personal letters. A deposit puts funds on the account for purchases the person makes through the facility.
↑ Back to the question list13. Who can take an urgent medical or family message?
Call 302-659-6100, identify the person with their full name and SBI number if available, and ask staff how to route the concern to the appropriate unit. For a time-sensitive medical concern, say what the issue is and when it began. For a death or other emergency in the family, ask which staff member can take the message and what documentation they need.
Give your name, relationship and callback number. Staff can receive information even when privacy rules limit what they can share. Delaware DOC Community Relations handles family services at 302-857-5470.
↑ Back to the question list14. Where should a parent look for a child in custody?
Start with the arresting agency. Ask which office has the child and how a parent or legal guardian can reach intake. Delaware’s Division of Youth Rehabilitative Services handles youth detention and can be reached at 302-633-2620. Have the child’s name, date of birth and your relationship ready.
↑ Back to the question list15. What if the person is in federal or immigration custody?
For a federal criminal case, identify the court and case number from the paperwork. A defense lawyer or the federal case contact can help identify the holding agency for someone awaiting trial. For federal prison custody, search the Bureau of Prisons locator by name or federal register number.
If the person may have moved into ICE custody, use the ICE detainee locator. Search with the A-number and country of birth if you have them, or use the biographical search. Ask the last confirmed facility which agency took custody if a transfer is recent.
↑ Back to the question listCCTC contact information
Community Corrections Treatment Center
875 Smyrna Landing Road
Smyrna, DE 19977
302-659-6100
Community Corrections Treatment Center: who is held, and how release works
The Community Corrections Treatment Center at 875 Smyrna Landing Road, Smyrna, holds sentenced men in a Delaware Department of Correction treatment program. Look the person up with Community Corrections Treatment Center Inmate Search to confirm where he is.
Most men here are not waiting for trial, so bail seldom applies.
The front desk is 302-659-6100. Questions about a pending charge belong with the court and his lawyer.
Is my relative at the Smyrna treatment center?
Type the name into Community Corrections Treatment Center Inmate Search. It shows whether the person is in a Delaware prison facility and where. Delaware moves people between sites, so a name may show up at a different place than you expected. If the search shows nothing, call the Smyrna front desk at 302-659-6100 and ask for help.
A booking from the last few hours may not appear yet. Try again later in the day.
What kind of place is this, a jail or something else?
It is a state-run treatment center, not a county jail. Delaware has no county jails. The Department of Correction (DOC) runs everything. The center sits at 875 Smyrna Landing Road, Smyrna, DE 19977, and holds up to 250 men at Level IV, a step below a regular prison. Staff run drug and alcohol treatment there.
Some people still call it the Central Violation of Probation Center, its old name.
Can I pay bail to get him out of here?
Usually no. Most men at this center are serving a sentence or a treatment order, so there is no pending bail to pay. Bail is the money that lets a person wait for trial outside. Check Community Corrections Treatment Center Inmate Search first. If you still think a bail exists, call 302-659-6100 and ask which court holds the case.
A Delaware bail and bond guide can explain the basics, but the court that has the case decides what applies.
Why would a man with a court case be sent to Smyrna?
The DOC says treatment placement comes from its own classification process. That includes an assessment, a drug screen, and a clinical team review. A judge's sentence or a probation order is what puts a person under DOC care in the first place. Ask his lawyer or probation officer which order sent him here.
The DOC also moved the New Castle work release program to this site after the Plummer center in Wilmington closed in March 2026, so some residents are here for work release.
Where are men held while waiting for trial?
Men waiting for trial are held in one of Delaware's four prisons, not in a treatment center. They are Howard R. Young in Wilmington, James T. Vaughn near Smyrna, Sussex Correctional in Georgetown, and Baylor for women. The DOC pages do not say which prison takes which area. Use Community Corrections Treatment Center Inmate Search, then use the search at the prison it names, or ask the lawyer.
Who sets bail in Delaware, and when?
A Justice of the Peace judge usually sets bail at the first court appearance after an arrest. Police reach the court by video, so the person may never leave the cellblock. For some charges the case moves to Superior Court or Court of Common Pleas, and those judges can change the terms. JP Court 7 in Dover answers at 302-739-4554. JP Court 8 in Smyrna handles criminal cases too.
The person's lawyer should ask any of these courts for a change in release terms.
Did Delaware change its bail rules in 2026?
Yes. A law that took effect February 1, 2026 says judges should start with release on conditions, not money. A judge may require cash or a bond only in exceptional circumstances, and must say why on the record. The law also lets a judge hold a person with no bail for listed serious charges, such as first-degree robbery, rape, or a gun used in a felony.
Older web pages describe the old system, so check the date on anything you read.
Can bail be refused entirely?
Yes, in two ways. The Delaware Constitution allows no bail for capital crimes when the proof is strong. The 2026 law also allows a judge to order a person held without bail for certain listed offenses. A judge must hold a hearing, and the State has to prove no set of conditions will keep people safe.
A temporary hold can last up to 10 days. A person held this way has a right to a lawyer. If this is your situation, call the Office of Defense Services (see below) or ask the lawyer to review the order.
What does a Delaware bondsman cost?
A 2013 state act sets the limits. For bonds over $1,000, the premium must be at least 5 percent and not more than 10 percent of the bond. At least 5 percent is collected before the bondsman posts. For cash bail, the act allows 20 to 30 percent. These fees are not refunded. Confirm current rules with the Department of Insurance before signing.
Only licensed, court-registered bail agents may do bail business in Delaware courts. Ask to see the license.
Can I use a house to guarantee bail?
Sometimes. The Superior Court says that unless the court orders otherwise, the bond must be backed by a civil judgment or a mortgage on the pledged property. Owners sign an affidavit that lists the property, any loans against it, and other bonds. Judges often order a title search.
State court rules do not spell out whether the property must lie inside Delaware. Ask the clerk of the court holding the case, or the lawyer, before you start the paperwork.
How does bail work for a man already inside a DOC facility?
A person held on a Delaware charge is released only after the court gets its bail and issues a release order. The Court of Common Pleas page says the facility releases the person after it receives that order. So money goes to the court, not to the Smyrna desk. The Common Pleas clerk takes bonds Monday to Friday, 8:30 a.m. to 4:30 p.m.
For the exact payment steps on a given case, ask the clerk of the court that set the bail.
Where can I pay at night or on a weekend?
Justice of the Peace Court 7 at 480 Bank Lane, Dover, opens at 6:00 a.m. and closes at midnight every day, holidays included. Call 302-739-4554 first. JP Court 11 in New Castle, at 302-323-4450, is listed as open around the clock. The court accepts cash, check, debit card, and Visa, MasterCard, or Discover credit cards.
Can I put money on his account, and is that bail?
Money for his account is not bail. A deposit buys phone time and store items and never frees anyone. DOC says cash may not be mailed. Money orders are allowed in the mail, and the DOC lists other ways to send funds on its Send Money page. Mail goes to his name and SBI number, Community Corrections Treatment Center, 875 Smyrna Landing Road, Smyrna, DE 19977. No packages are allowed.
How do I visit him?
Visits are scheduled ahead by phone. The DOC visiting page lists scheduling numbers for the four prisons but none for Smyrna. Call the center at 302-659-6100 and ask about days, hours, and the ID you need. Wear plain, modest clothing, since DOC dress rules turn away revealing tops and short skirts.
What if he broke probation and was sent here?
A probation officer can ask a court to act on a violation. Delaware law applies its bail-release rules to people arrested for violating probation. The 2026 changes also touched that section. A hearing before a judge decides what happens next, and a hold may stop release even when bail is posted. Ask his lawyer or his probation officer who holds the case.
Who is his free lawyer?
The state Office of Defense Services (ODS) assigns public defenders. For Kent County cases, call 302-739-4476 in Dover. For New Castle County, the courthouse intake line is 302-255-0130. Sussex County cases go through 302-856-5310 in Georgetown. Ask for the lawyer on his current case, and ask whether a motion to change release terms makes sense.
Does Smyrna hold teenagers or youth?
The Smyrna center holds adult men, so a child would not be here. The Division of Youth Rehabilitative Services runs two lock-secure detention centers for youth awaiting a court decision. The New Castle County Detention Center, 1825 Faulkland Road, Wilmington, answers at 302-633-3100. Stevenson House, 750 North DuPont Boulevard, Milford, answers at 302-424-8100. Ask which one holds your child.
How do I spot a bail scam?
No agency takes gift cards, crypto, or app transfers for bail. Be wary of any caller who says a relative at Smyrna must be paid for in minutes. Hang up and check with the court or call the center at 302-659-6100. Court staff do not ask for payment by email.
Key contacts for Community Corrections Treatment Center
- Facility
- Community Corrections Treatment Center, 875 Smyrna Landing Road, Smyrna, DE 19977; 302-659-6100
- Bond guide
- Delaware bail and bond instructions
- Custody lookup
- Community Corrections Treatment Center Inmate Search
- JP Court 7
- 480 Bank Lane, Dover, DE 19904; daily 6 a.m. to midnight; 302-739-4554
- JP Court 11
- 2 Penns Way, Suite 100A, New Castle, DE 19720; open 24 hours; 302-323-4450
- Public defender
- Office of Defense Services: Kent 302-739-4476; New Castle intake 302-255-0130; Sussex 302-856-5310
- Youth detention
- New Castle County Detention Center 302-633-3100; Stevenson House, Milford 302-424-8100
- Bail agent rules
- Court agent registration office 302-255-0087
Court orders, hours, fees, and phone numbers can change. Call the court or the facility to confirm before you send money. Nothing here replaces advice from a lawyer.
Community Corrections Treatment Center Inmate Visitation Schedule
875 Smyrna Landing Road
Smyrna, DE 19977
302-659-6100
- First, you must register for visitation with GTL/gettingout?ViaPath
- Visits are to be scheduled in advance by calling 302-659-6100; Monday thru Wednesday.
- Visits will be scheduled for the following week and will take place Monday - Sunday.
- Most inmates may have one (1) video visit in addition to a face-to-face visit each week in fifteen (15) or thirty (30) minute increments.
- Visiting procedures if the COVID scare is still in place.
| DAY | TIMES |
| MON | 8:30-9:30AM 10:30-11:30AM 12:30-1:30PM 2:30-3:30PM |
| TUE | 8:30-9:30AM 10:30-11:30AM 12:30-1:30PM 2:30-3:30PM |
| WED | No Visits |
| THU | 8:30-9:30AM 10:30-11:30AM 12:30-1:30PM 2:30-3:30PM |
| FRI | 8:30-9:30AM 10:30-11:30AM 12:30-1:30PM 2:30-3:30PM |
GettingOut Video Visitation allows friends and family members to conduct live, face-to-face video visits with incarcerated loved ones using a personal computer, laptop webcam, or the mobile application. Telmate and GTL operate under ViaPath Technologies, and the visiting service is transitioning from GettingOut Visits to myViaPath Visits; users may encounter either brand name depending on whether their county jail has completed the platform update.
Important: Advance Background Clearance Required
Detention centers do not permit unapproved drop-in video visitation. All visitors must submit valid government photo identification and pass administrative screening before an appointment can be booked, a review that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility in advance. If you do not register ahead of time, you will miss your loved one's scheduled visiting slots for the week.
Step-by-Step Instructions to Schedule a Video Visit
- Open the GettingOut / myViaPath Visits app or go to www.gettingout.com / my.viapath.com.
- Register your profile and upload clear photographs of your government ID and a verification photo.
- Wait for the facility to issue visitor approval (you will receive an email confirmation).
- Select Schedule Visit, pick your detention facility, and select the inmate.
- Choose an available 25- or 30-minute time slot from the calendar and pay the visitation fee using a credit or debit card.
- Sign into the app or website 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable internet connection.
What the Inmate Needs to Do
The inmate receives a schedule alert on their housing unit video kiosk or personal tablet. At the appointed time, they log in with their PIN and sit in front of the terminal. Inmates must follow institutional dress and conduct rules; corrections staff actively monitor sessions and will terminate any call immediately if rules are broken.
Official Providers: GettingOut Visits | myViaPath Visits
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Remote Video Visits, GettingOut and ViaPath provide several other communication and financial options:
- Two-Way Text Messaging: Send electronic messages and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Inmate Tablet Rentals & Content: Provide funds for educational modules, music streaming, and news.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Keep a funded prepaid balance to receive calls directly on your phone.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer money directly into their jail trust account for canteen goods.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Delaware’s Prisons and Treatment Centers: How a Case Moves Through Court
Court information for families of people at Community Corrections Treatment Center
To find a court date for someone held at Community Corrections Treatment Center, start with the court and county on the paperwork. For a Kent County case, Superior Court and the Court of Common Pleas are at the Kent County Courthouse, 414 Federal Street, Dover, DE 19901.
The DOC lists this Smyrna treatment site under community corrections. A placement there can follow a separate court or supervision order, so ask which order controls the placement. Use the Delaware DOC custody lookup for housing and the court for filed charges, hearings and release orders.
Check the Delaware court calendars and call 302-735-1900 for courthouse information or 302-735-3900 for the Court of Common Pleas. Have the case number handy and ask how the hearing will be held.
1. Which court has the case if someone is held at Community Corrections Treatment Center?
Read the caption on the charging paper, release order or hearing notice. The DOC lists this Smyrna treatment site under community corrections. A placement there can follow a separate court or supervision order, so ask which order controls the placement. If the papers say Kent County, check the Kent County Courthouse. The Delaware Courts’ contact directory lists the clerks for all three counties.
↑ Back to the question list2. Where do I confirm a hearing date or remote appearance?
Open the court calendars and match the court, county and case. For a scheduled Court of Common Pleas hearing, the case inquiry form handles calendar and Zoom access questions. For bail or other case questions, call that clerk at 302-735-3900.
↑ Back to the question list3. What can happen at the first appearance?
The Justice of the Peace Court guide explains that the court can set initial bail in cases that later go to another court. Write down the court that set the conditions, the next appearance and any restrictions. Ask counsel what the judge can review.
↑ Back to the question list4. Which Delaware courts hear misdemeanors and felonies?
The Court of Common Pleas handles many misdemeanors, and Superior Court generally handles felony trials. The Justice of the Peace Court handles certain lower-level matters and some initial proceedings. Follow the court named on the latest notice if the case moves.
↑ Back to the question list5. How do I ask for a public defender?
Contact the Office of Defense Services to request an intake interview. The Kent County intake number is 302-739-4476 and the office is in 45 The Green, Dover. Tell the court if counsel is needed. Bring the case number, hearing notice and any financial information the intake office requests.
↑ Back to the question list6. Who can confirm bond or release?
Use the Delaware Courts bail guide to understand release conditions, then call the clerk responsible for the case. Ask for the latest order, accepted payment and any separate hold. For a treatment, work-release or violation placement, ask counsel whether a separate order must be addressed.
↑ Back to the question list7. Where do families check a juvenile case?
Use the Delaware Courts contact directory for Family Court in the county named on the paperwork. Ask the court or arresting agency how a parent or guardian can get hearing and intake information. An adult DOC lookup does not establish where a child is held.
↑ Back to the question list8. What if this is a federal criminal case?
The U.S. District Court for the District of Delaware clerk is at 844 North King Street, Wilmington, 302-573-6170. Ask counsel which agency holds a person awaiting federal court. For federal prison custody, use the Bureau of Prisons locator.
↑ Back to the question list9. How do I check for a transfer or identify the current facility?
Start with the Delaware DOC custody lookup. Confirm the current housing assignment before scheduling a visit or sending money. Have the person’s legal name, date of birth and DOC identifier, if available, when you call.
↑ Back to the question list
Information for this service is currently unavailable.
ViaPath Technologies (formerly GTL / ConnectNetwork) operates secure banking software enabling family members to deposit cash or card funds directly into an incarcerated person's jail trust account. Deposited funds allow the inmate to purchase commissary food items, clothing, personal hygiene goods, and medical copays, or transfer balances to phone time.
Important: Jail Trust Account Policies Differ by Agency
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Deposit Trust Funds
- Confirm the inmate's legal name, date of birth, and assigned booking or institutional ID number.
- Log into your account at web.connectnetwork.com or my.viapath.com.
- Select Trust Fund from the available services dashboard.
- Select the facility and confirm your loved one's profile matches the active housing roster.
- Specify the deposit dollar amount and enter your debit or credit card billing details.
- Authorize the transaction and record the confirmation tracking number for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk or on their tablet and place their regular weekly store order.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to Trust Fund Deposits, ViaPath / ConnectNetwork provides several other communication and calling options:
- AdvancePay Phone Calling Accounts: Keep a dedicated balance to receive telephone calls directly on your cell phone.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ViaPath PIN Debit Phone Calling: Give the inmate calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Calling Guide | • Visit official vendor page: ViaPath PIN Debit - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
Deposit Money for an Inmate in the Community Corrections Treatment Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Community Corrections Treatment Center use GTL/Viapath.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-650-4249.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Community Corrections Treatment Center.
4. The Community Corrections Treatment Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Kent County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 302-659-6100.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Community Corrections Treatment Center has a reception desk that may accept cash, money orders or cashier checks. Call 302-659-6100 to find out the specific hours for drop off times.
The Community Corrections Treatment Center near Smyrna is a 250-bed Level IV center for men in the Road to Recovery substance treatment program. It is not a prison, and mail here is not sent through the state's central scanner. Letters go through the post office directly to the center.
Mailing address for letters, legal mail and publications:
Inmate's Full Name & SBI#
Community Corrections Treatment Center
875 Smyrna Landing Road
Smyrna, DE 19977
- On the envelope: His full name and SBI number above the address, and your own full name and address in the return corner.
- What to send: Letters, cards, written notes and regular photos. Leave instant Polaroid photos at home.
- Do not send: Packages, cash, stamps, tobacco or anything illegal.
- Paper: Write on plain white paper, not with crayon or marker, and leave off glitter, perfume and lipstick.
- Books: Softcover books and magazines sent by the publisher or a store. Hardcover is never allowed.
- Money: Add money to his account through our send money page rather than in a letter.
Questions about mail can go to the center at 302-659-6100.
AdvancePay is the primary prepaid telecommunications service operated by Global Tel*Link (GTL) and ConnectNetwork, which have unified under the corporate identity of ViaPath Technologies (and the myViaPath platform). By funding an AdvancePay account, telephone charges are deducted per minute whenever an incarcerated loved one calls your specific telephone number, preventing calls from being rejected by cellular carriers.
Important: Cell Carriers Automatically Block Jail Collect Calls
Inmate telephone networks do not permit incoming calls, and wireless cell providers automatically block traditional collect billing by default. While select traditional landlines may support operator billing, cell phones and internet-based lines require an active AdvancePay balance, which you can verify with your carrier. If you do not register your number online and add funds immediately, your loved one will hear an automated operator announcement stating your line is blocked from receiving correctional calls.
Step-by-Step Instructions to Open and Fund AdvancePay
- Visit web.connectnetwork.com or the updated my.viapath.com portal, or launch the ConnectNetwork / ViaPath mobile application.
- Click Sign Up and register using your primary 10-digit cellphone number and email address.
- Select Add Facility, pick your state, and choose the detention center or state prison where the inmate is held.
- Search for the inmate using their full legal name or facility booking ID number and link them to your contact directory.
- Select AdvancePay Phone and choose your deposit amount ($25, $50, or custom).
- Enter your debit or credit card billing details, accept the administrative transaction fee, and complete the payment.
- Check your phone settings to confirm that automated or unknown correctional numbers are not routed straight to spam.
What the Inmate Needs to Do
The inmate approaches any housing pod telephone, enters their assigned PIN and voice biometric recognition phrase, and dials your 10-digit number. ViaPath's automated operator confirms your active prepaid balance and connects the call. All personal telephone calls are subject to recording and monitoring by facility investigators.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249 (Automated & Live Support)
Support Hours: Automated Service 24/7; Live Operators Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to AdvancePay Phone Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- ConnectNetwork Trust Fund Deposits: Transfer money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath PIN Debit Phone Calling: Give the inmate their own calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Phone Calling Guide | • Visit official vendor page: ViaPath PIN Debit Calling - ViaPath Messaging & Photo Sharing: Send digital messages, photos, and video attachments directly to their terminal.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits and manage handheld tablet communications.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
ViaPath PIN Debit (hosted on ConnectNetwork and myViaPath) provides incarcerated individuals with their own calling funds. Unlike AdvancePay (which only funds calls placed to your specific phone number), PIN Debit funds belong directly to the inmate, allowing them to call attorneys, bondsmen, employers, or extended family members across multiple approved telephone numbers.
Important: AdvancePay Only Funds a Single Phone Number
When someone is arrested, they often need to contact multiple people—including legal defense counsel, bail agents, employers, and relatives. If you only fund an AdvancePay account, your loved one will have no calling balance to dial anyone else, as rules and call authorizations vary by facility. Adding funds directly to ViaPath PIN Debit grants them the calling flexibility needed to handle critical legal and family arrangements without delay.
Step-by-Step Instructions to Fund a PIN Debit Account
- Sign into your account at web.connectnetwork.com or my.viapath.com.
- Click on PIN Debit under the communications menu.
- Select the state and facility, and link the inmate's booking identification number.
- Enter the deposit dollar amount and review the payment transaction fee.
- Enter your debit or credit card details and submit the payment.
- Notify your loved one that their personal PIN calling balance has been credited.
What the Inmate Needs to Do
The calling balance appears under the inmate's personal identification PIN. When they pick up any dayroom telephone or tablet, they select the 'PIN Debit' prompt from the automated menu to place calls to any approved number on their personal contact list.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to PIN Debit Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- AdvancePay Dedicated Phone Calling: Fund calls placed specifically to your personal phone number.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ConnectNetwork Trust Fund Deposits: Deposit money for commissary food, hygiene supplies, and stationery.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
GettingOut (a service of Global Tel*Link / Telmate) provides an instant two-way digital messaging and photo-sharing platform connecting families with incarcerated individuals via housing-unit kiosks and handheld tablets. The provider is actively rebranding as ViaPath Technologies (under the myViaPath platform); depending on the facility contract, local booking sheets and tablets may still refer to the service as GettingOut, GTL, or ViaPath, but both brand portals grant access to the same centralized messaging balance.
Important: Contact Authorization and Digital Mail Rules Vary
Inmate digital messaging rules are not uniform across all county detention centers. While some jails allow immediate two-way messaging upon registration, others require initial contact invitations or administrative ID verification, which you should verify directly with the facility. If you delay setting up an online profile and funding your Friends & Family messaging account, your loved one may face lengthy periods without direct family communication.
Step-by-Step Instructions to Register and Message an Inmate
- Visit www.gettingout.com or the newly branded my.viapath.com portal, or install the GettingOut / myViaPath mobile app.
- Create a user profile using your primary email address and 10-digit mobile phone number.
- Complete identity verification by uploading a clear photo of your government-issued driver's license or state ID and taking a verification selfie if requested.
- Search for the inmate by selecting the state, correctional facility, and their legal name or booking ID.
- Send an outside contact connection request to link your account to their tablet profile.
- Deposit funds into your 'Friends & Family Account' using a debit or credit card to cover message and photo-sharing costs.
- Compose your text message in the chat box, attach approved photos, and submit it for jail screening.
What the Inmate Needs to Do
The inmate powers on their assigned pod tablet or approaches a housing-unit kiosk and logs into the messaging application with their PIN. They accept your incoming contact invitation on the screen. Once approved by institutional monitors, incoming messages appear in their inbox, and the inmate types a reply directly on the screen.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut Support) • 1-877-650-4249 (ViaPath Support)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Two-Way Text Messaging, GettingOut and ViaPath provide several other communications and visitation options:
- Remote Video Visits: Schedule and join live web-based video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablet Rentals & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Prepay for telephone calls so your loved one can dial your mobile phone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer funds directly into their jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.
Important: Tablet Feature Availability Varies by Facility
Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.
Step-by-Step Instructions to Fund Inmate Tablet Services
- Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.gettingout.com or my.viapath.com.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
- Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
- Notify your loved one that their tablet account balance has been funded.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:
- Two-Way Text Messaging: Send electronic letters and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer cash directly into an inmate's jail ledger for commissary purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Kent County County Jails
Kent County Juvenile Facilities
Nearby counties
- Jail (Main): 302-659-6100
The Community Corrections Treatment Center serves the following cities and towns of Kent County: Camden, Cheswold, Clayton, Dover, Felton, Frederica, Harrington, Houston, Kenton, Leipsic, Magnolia, Milford, Smyrna and Wyoming. At times this facility may also house inmates arrested in the following counties: New Castle County and Sussex County.