Indian River County Jail Inmate Phone & Email

Indian River County Jail

4055 41st Ave
Vero Beach, FL 32960



Indian River County Jail Inmate Phone Use

The information below provides complete instructions regarding Indian River County Jail:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Indian River County Jail?

Collect Calls

Almost every jail, including Indian River County Jail, will allow inmates to contact pre-approved friends and family members' phones by calling collect.

This is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.

To find out about Indian River County Jail phone services, call 772-978-6039.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

Communicating by Email with an Inmate

Indian River County Jail uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

  • The message can be sent with postage paid and will be free to open and read for the recipient.
  • Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
  • To send or receive a message you MUST open a account.
  • Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
  • When you locate the inmate that you want to connect with, you can send them a connection request.
  • They will then need to approve the request before you can send messages.
  • Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
  • Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Indian River County Jail at 772-978-6039 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Click here to view the jail website for additional information. 

How to Send and Receive Secure Text and Email Messages with an Inmate in Indian River County Jail

To communicate by text or email with an Indian River County inmate, follow these instructions:

  • To send or receive a message you MUST first open a account.
  • Once you open an account, you may search for Indian River County inmates or detainees to connect with.
  • When you locate the Indian River County inmate that you want to connect with, you can send them a connection request.
  • Indian River County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Indian River County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


How to Deposit Money into an Inmate's Account in Indian River County Jail

To deposit money into the account of an inmate in Indian River County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Florida.
  • Select Indian River County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 772-978-6039 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Indian River County Jail

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


How to Send a Carepack Commissary Package Directly to an Inmate in Indian River County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Indian River County Jail follow these steps:

  • Register here to create an account with icaregifts for Indian River County.
  • Choose Florida, then Indian River County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Indian River County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Indian River County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Indian River County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Indian River County.