Indian River County Jail Remote Inmate Video Visits

Indian River County Jail

Address:
4055 41st Ave
Vero Beach, FL 32960

Phone:

772-978-6039

Remote Video Visitation with an Inmate

Indian River County Jail uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

Indian River County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

4055 41st Ave
Vero Beach, FL 32960
Jail: 772-978-6039
Visitation: 772-978-6334

Schedule Video Visits online with Smart Visit

  • On-site Visits are free.
  • Visitation schedule subject to change.
  • Inmates are allowed four 30-minute visits per week.
  • You must arrive 15 minutes prior to the visit.
  • A maximum of one adult and one child are allowed per an on-site video session.
  • Only one infant (under 1 year of age) will be allowed per visit and will not be counted as a visitor
  • All visits must be made at least 24 hours in advance.
  • Any person visiting must not have been incarcerated within the past 180 days.

ON SITE VISITATION SCHEDULE

DAY TIME
SATURDAY 9:30AM - 11:00AM
12:30PM - 3:00PM
6:30PM - 10:00PM
SUNDAY 9:30AM - 11:00AM
12:30PM - 3:00PM
6:30PM - 10:00PM


Indian River County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Smart Inmate

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:00 AM - 11:00 PM
MONDAY 7:00 AM - 11:00 PM
TUESDAY 7:00 AM - 11:00 PM
WEDNESDAY 7:00 AM - 11:00 PM
THURSDAY 7:00 AM - 11:00 PM
FRIDAY 7:00 AM - 11:00 PM
SATURDAY 7:00 AM - 11:00 PM

Attorneys have access to their clients during the following times:

7:00 AM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 772-978-6039 for questions or appointments.

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Indian River County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Set up a Phone Account and Receive Calls from an Inmate in Indian River County Jail

To communicate by telephone with a Indian River County inmate, follow these instructions:

  • To receive phone calls from a Indian River County inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Indian River County inmates or detainees to connect with.
  • When you locate the Indian River County inmate that you want to connect with, you can send them a connection request.
  • Indian River County Jail will then need to approve the request before you can receive phone calls.

For all the information you need to receive phone calls from a Indian River County Jail inmate, including how it works, how much it costs, how often you can receive calls and when you can receive them and more, check out our Inmate Phone Page.
NOTE: Your phone calls will be monitored and stored. You may want to refrain from discussing your inmate's court case. Anything discussed on the calls may be used in your inmate's court case.


 

Indian River County Jail Inmate Mail Types

Postcards
The Indian River County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Indian River County Jail also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Indian River County Department of Corrections-FL
PO Box 9150
Seminole, FL 33775-9150


Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Indian River County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Indian River County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Indian River County Department of Corrections
4055 41st Avenue
Vero Beach, FL 32960


 

Indian River County Jail Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at Indian River County Jail are provided free tablets to use within the jail that allow them to have access to the following services and information:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
  • Video Visitation - Visitation may not be allowed on the Tablets.  Call Indian River County Jail at 772-978-6039 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Indian River County:

  • Keeps inmates busy.
  • The threat of losing access to tablets keeps them better behaved.
  • Safer for the staff to keep inmates happy.
  • Allows communication with family members.
  • Educational programming.
  • Legal research.
  • Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.


 

How to Schedule & Visit with an Inmate in Indian River County Jail

To schedule a visit and meet with an inmate in Indian River County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Indian River County inmate to visit with.
  • When you locate the Indian River County inmate that you want to connect with, you can send them a connection request.
  • Indian River County Jail will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Indian River County Jail inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Indian River County Jail

To communicate by text or email with an Indian River County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Indian River County inmates or detainees to connect with.
  • When you locate the Indian River County inmate that you want to connect with, you can send them a connection request.
  • Indian River County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Indian River County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Deposit Money into an Inmate's Account in Indian River County Jail

To deposit money into the account of an inmate in Indian River County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Florida.
  • Select Indian River County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 772-978-6039 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Indian River County Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Indian River County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Indian River County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Indian River County Jail follow these steps:

  • Register here to create an account with icaregifts for Indian River County.
  • Choose Florida, then Indian River County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Indian River County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Indian River County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Indian River County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Indian River County.


 

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