Lee County Jail - Core Facility Inmate Commissary

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Lee County Jail - Core Facility

Address:
2501 Ortiz Avenue
Ft. Meyers, FL 33905

Phone:

239-477-1500

Lee County Jail - Core Facility Commissary Information

Lee County Jail - Core Facility contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.



Family members and friends can go to their website, order for their inmate and have it delivered directly to Lee County Jail - Core Facility.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select Florida, then Lee County Jail - Core Facility, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

Deposits for Commissary and Inmate Communications such as Prepaid Phone Cards

Lee County Jail - Core Facility uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.

The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Lee County Jail - Core Facility kiosk.

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Lee County Jail - Core Facility can spend each month, call 239-477-1500.

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Lee County Jail - Core Facility, call 239-477-1500.

How can a friend or family member deposit money for an inmate in jail or prison?

Lee County Jail - Core Facility has its own methods for receiving money for inmates, and that information can be found above or by calling 239-477-1500 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Lee County Jail - Core Facility, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 239-477-1500.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Lee County Jail - Core Facility contracts with for inmate deposits, call them at 239-477-1500.

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Lee County Jail - Core Facility, call 239-477-1500.

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 239-477-1500 to see which one that the Lee County Jail - Core Facility works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

How to Send a Carepack Commissary Package Directly to an Inmate in Lee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lee County Jail - Core Facility follow these steps:

  • Select Florida, then select Lee County Jail - Core Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Lee County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lee County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lee County Jail - Core Facility check out our Commissary Instructions Page for Lee County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Lee County, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Lee County Jail - Core Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Lee County Jail - Core Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Lee County Jail - Core Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How Inmates Can Use a Tablet to Access Services at Lee County Jail - Core Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lee County Jail - Core Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Lee County Jail - Core Facility

To communicate by text or email with an Lee County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Lee County inmates or detainees to connect with.
  • When you locate the Lee County inmate that you want to connect with, you can send them a connection request.
  • Lee County Jail - Core Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Lee County Jail - Core Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

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