Address:
13850 NW 41 Street
Miami, FL 33178
Phone:
786-263-5110
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
If you want to visit with an inmate remotely you must first be on an Inmate’s Approved Master Visitation List. Only the inmate can put you on this list.
Once you are sure you on this list, you can register and create an account with Global Tel*Link (GTL).
It takes about one full day to get your application processed and approved, and then you can schedule a remote video visit.
If you have any questions regarding this process should contact the MDCR Inmate Visitation directly at 786-263-4119.
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 8:30AM - 9:00PM |
| MONDAY | 8:30AM - 9:00PM |
| TUESDAY | 8:30AM - 9:00PM |
| WEDNESDAY | 8:30AM - 9:00PM |
| THURSDAY | 8:30AM - 9:00PM |
| FRIDAY | 8:30AM - 9:00PM |
| SATURDAY | 8:30AM - 9:00PM |
Please allow 2-3 business days for processing. Once your registration is approved, you will be able to schedule visits.
Attorneys and professional visitors with questions regarding this process should send an email to: [email protected].
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Miami-Dade Metro West Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Visitation times and schedules for remote visitation with an inmate at Miami-Dade Metro West Detention Center with GTL are available to you after logging in and selecting the inmate you wish to visit with.
* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:
* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Miami-Dade Metro West Detention Center may allow you an extended visitation. Call 786-263-5110 to ask for special consideration.
* Call 786-263-5110 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.
The Miami-Dade Metro West Detention Center also allows regular letters to be mailed to inmates as long as they conform to the jail’s guidelines.
Letters cannot contain:
Each letter or postcard must include the full address and inmate information (Jail # and Cell #):
Inmate's Full Name
Jail Number (aka Booking Number)
Cell Location
Miami-Dade Metro West Detention Center
13850 NW 41 Street
Miami, FL 33178
You must also provide a complete return address including your first and last name, street address, city, state and zip code.
Newspaper subscriptions must be mailed directly from the publisher and must contain an invoice that shows the company letterhead.
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher and contains an invoice that contains the publisher’s letterhead. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Inmates are prohibited from having hardcover books, however, they can receive softcover books if they are mailed directly from the publisher and contain an invoice that includes the company letterhead.
Inmate's Full Name
Jail Number (aka Booking Number)
Cell Location
Miami-Dade Metro West Detention Center
13850 NW 41 Street
Miami, FL 33178
Care packages are pre-chosen items packaged together and sent to the inmate from icare gifts.
They can include clothing, snacks and seasonal items. Check out our Commissary Page to learn more about this.
For more complete information, including what type of mail is not allowed, photo allowance and specifications and other mail policies, check out our Inmate Mail page.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Miami-Dade Metro West Detention Center, check out our Visit Inmate Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Miami-Dade Metro West Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To deposit money into the account of an inmate in Miami-Dade County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Miami-Dade Metro West Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Miami-Dade Metro West Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Miami-Dade County.
