Monroe County Key West Jail
Monroe County Key West Jail
To find out if someone is being held at the 596-bed Monroe County Key West Jail, call 305-293-7300 at any hour or search the roster with the inmate search tool.
The facility receives everyone arrested in the county on misdemeanor and felony charges for booking and processing. Inmates may then be bonded out, released on their own recognizance, or held until the disposition of their trial.
Those sentenced to less than one year serve their sentence at this jail. Those sentenced to longer terms are transferred to the Florida State Prison System or the Federal Bureau of Prisons.
Read on for the visitation schedule, inmate account funding, mail guidelines, inmate phone service, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary ordering.
We recommend saving the inmate’s jail ID or booking number, which is needed for mail and other contact. If it isn’t listed online, call Monroe County Key West Jail at 305-293-7300.
Inmate Services
Other Jails and Prisons
Looking for someone in the Monroe County Key West Jail? The official inmate roster lets you search by name and review their charges, bond amount, visiting eligibility, and mugshot. Or call the jail at 305-293-7300 and ask. The state also offers a wanted persons search covering Monroe County and every county in Florida, along with online court records for participating counties.
Monroe County Key West Jail Inmate Search
In Florida, including Monroe County, pretrial release on reasonable conditions is a constitutional right for most people charged with a crime, except capital or life felonies where the proof is evident, or cases where no conditions can protect the community. Minor misdemeanors and traffic offenses frequently result in a notice to appear instead of bail. Most other bonds start from the Florida Supreme Court’s uniform statewide bond schedule.
Want to know an inmate’s bail? Call the Monroe County Key West Jail at 305-293-7300. If you know the charge, the Florida uniform statewide bond schedule for 2026 shows the minimum bond for each offense, although local circuits can require more. Certain serious charges mean the person must wait for a judge at first appearance, usually within 24 hours. Cash, surety, and property bonds are accepted, and release on personal recognizance is also possible.
With a licensed capacity of 596 inmates, the Monroe County Key West Jail is often forced to make room for many more offenders, especially on weekends. Most city and county jails in Florida turn over at least 35-40% of their population every month. Another 25-30% turns over every 90 days and another 15-20% every six months, while about 8-9% stay between six and twelve months. Inmates held longer than twelve months are generally facing serious charges like rape or murder. Because those cases take longer to prepare for trial, offenders arrested in this county stay in custody at one of the Monroe County facilities much longer.
Every year, Monroe County law enforcement agencies arrest and detain approximately 17,660 offenders.
You can also view photos of the Monroe County Key West Jail that we’ve collected over the years.
⇓ Learn more ⇓ Show lessMonroe County covers a large area of Florida and has three detention facilities that are state of the art and contain all of the offenders who are arrested and sentenced in the county. They are: Key Vaca, Key West, and Plantation Key.
The Monroe County Key West Detention Center has a capacity of 596 inmates.
The address of the Monroe County Key West Jail in Florida is 5525 College Road, Key West, FL 33040. The phone number is 305-293-7300.
The Monroe County Sheriff’s Office runs the county jail system for the Florida Keys. Its main detention center is on College Road on Stock Island, just outside Key West, next to Sheriff’s Office headquarters, also at 5525 College Road, Key West, FL 33040 ((305) 292-7000). The Sheriff’s Office doesn’t post the jail’s capacity or population in a form we could check, so call headquarters for those details. Like any Florida county jail, it holds adults awaiting trial and people serving county sentences of up to one year. Anyone sentenced to more than a year is sent to the Florida Department of Corrections. The Sheriff’s Office also runs smaller detention facilities in Marathon and on Plantation Key, which are profiled separately below.
Monroe County is part of Florida’s 16th Judicial Circuit. Everyone arrested must see a judge at first appearance within 24 hours (Rule 3.130). The Florida Constitution gives most defendants a right to reasonable pretrial release, except in capital or life felonies with strong proof and cases where no conditions can protect the community. Before that hearing, bond is set from the Florida Supreme Court’s 2026 uniform bond schedule, which sets minimums. The 16th Circuit may set higher amounts, the judge isn’t bound by the schedule, and some charges require a judge’s review first. Minor misdemeanors are often handled with a notice to appear. To post bond, call (305) 292-7000 and ask what payment forms the jail takes, or hire a licensed bail bond agent. Florida law requires agents to charge the state-approved premium rate (section 648.33).
The Sheriff’s Office lists active warrants and current inmates on its website. The statewide FDLE wanted persons search covers the rest of Florida, but not every warrant is posted there.
The Sheriff’s Office posts its rules for visits, phones and inmate accounts on its Inmate Visitation, Phones & Accounts page, and its inmate rules on the Inmate Guidelines page. We couldn’t confirm the current video visitation vendor, costs, schedules, mail format or deposit options, so check those pages or call before you send money or mail. The Sheriff’s non-emergency line is (305) 289-2351.
We couldn’t verify a transit stop at the jail, and most visitors drive. Nearby on Stock Island and North Roosevelt Boulevard, Chevron at 5220 Overseas Hwy and Shell at 5991 Overseas Hwy sell gas. McDonald’s at 3704 N Roosevelt Blvd and Wendy’s at 3336 N Roosevelt Blvd are the nearest chain restaurants.
- Jail (Main): 305-293-7300
How booking works at Monroe County Key West Jail
When someone is arrested, they are taken to Monroe County Key West Jail for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Monroe County Key West Jail:
- Verification of personal details.
- Taking mugshots for identification purposes.
- Health assessments and questions about criminal history.
- Possible DNA collection if required.
- Search of the individual.
- Confiscation of personal property.
- Providing a phone call.
For more information on paying an arrestee’s bond, contact Monroe County Key West Jail at 305-293-7300.
Paying bail for someone in Monroe County
After being arrested and booked into Monroe County Key West Jail in Key West, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 305-293-7300 for the exact bail amount.
There are multiple ways to pay bail.
- Cash bonds are paid in full at the jail's bonding window or with the clerk of court, accepted as cash, cashier's check or money order, and many jails let you pay by card at a lobby kiosk or with an online bond vendor for a fee; have the inmate's full name and booking number when you go, and the jail is at 305-293-7300.
- Licensed bail bond agents in Monroe County can facilitate the process.
- Many courts accept a home or land as collateral for bond, as long as the owner proves clear title and equity at least equal to the bond amount (often twice it) with a deed and a current tax or appraisal value, and the court that set bail approves the pledge.
To get more information on the bail process in Monroe County, Florida, visit the Monroe County Key West Jail Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Monroe County Key West Jail? What is the Schedule?
Monroe County Key West Jail Inmate Visitation Schedule
5501 College Road
Key West, FL 33040
305-293-7300
- First, you must register an account with IC Solutions, then add Monroe County Key West Jail, then your inmate.
- Second, you can choose a time to visit.
- Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
- Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
- There is no charge for Onsite Video Visits.
- Offsite Video Visits range from $7.50 to $10.00 for 30 minutes.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
- CHECK-IN: 10 minutes prior to scheduled visit.
- Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
- Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
- If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | NO ON SITE VISITS |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| SATURDAY | NO ON SITE VISITS |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| SATURDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
Monroe County Key West Jail uses IC Solutions for their Remote Video Visitation services.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
- Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
- Select your Inmate.
- Fund your account using either a Visa, Mastercard credit or debit card.
- Schedule a Visit.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
- IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
• Be logged in or checked in before the scheduled start time.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Monroe County Key West Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
Monroe County Key West Jail uses IC Solutions for their Video Visitation services.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
- Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
- Select your Inmate.
- Fund your account using either a Visa, Mastercard credit or debit card.
- Schedule a Visit.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
- IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
• Be logged in or checked in before the scheduled start time.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Monroe County Key West Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Monroe County Key West Jail?
Monroe County Key West Jail Inmate Visitation Schedule
5501 College Road
Key West, FL 33040
305-293-7300
- First, you must register an account with IC Solutions, then add Monroe County Key West Jail, then your inmate.
- Second, you can choose a time to visit.
- Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
- Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
- There is no charge for Onsite Video Visits.
- Offsite Video Visits range from $7.50 to $10.00 for 30 minutes.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
- CHECK-IN: 10 minutes prior to scheduled visit.
- Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
- Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
- If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | NO ON SITE VISITS |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| SATURDAY | NO ON SITE VISITS |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| SATURDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Monroe County Key West Jail?
How to Deposit Money into an Inmate's Account in Monroe County Key West Jail
To deposit money into the account of an inmate in Monroe County, follow these instructions:
- Create an account with Touchpay Services, a GTL company.
- Select Florida.
- Select Monroe County Key West Jail
- Enter the Inmate ID of your inmate. This can be found by calling 305-293-7300 or by looking up the inmate's name in the Inmate Search link.
- Enter your billing information and send money.
- You can also deposit cash using the kiosk at the Monroe County Key West Jail. To do this you need the Inmate's ID Number and the Facility Locator Number for Monroe County.
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Monroe County Key West Jail?
How Do Inmates in Monroe County Key West Jail Make Phone Calls?
To receive phone calls from inmates in Monroe County, or to assist them in making phone calls to other people, follow these steps:
- Monroe County Key West Jail uses the services of IC Solutions.
- Register with them online or call them at 888-506-8407.
- Agents are available 24 hours a day, and speak both English & Spanish.
- Families and friends of Monroe County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Monroe County.
- Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Monroe County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Monroe County Key West Jail, and what can I send them?
Monroe County Key West Jail Inmate Mail Guidelines
Postcards
Check the Monroe County Key West Jail's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Monroe County Key West Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center - FL
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center
5501 College Road
Key West, FL 33040
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Monroe County Key West Jail's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Monroe County Key West Jail standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center
5501 College Road
Key West, FL 33040
Monroe County Key West Jail Inmate Mail Guidelines
Postcards
Check the Monroe County Key West Jail's mail rules before sending postcards or books.
Envelopes
The Monroe County Key West Jail also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center - FL
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center
5501 College Road
Key West, FL 33040
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Monroe County Key West Jail's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Monroe County Key West Jail standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Monroe County Detention Center
5501 College Road
Key West, FL 33040
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Monroe County Key West Jail, and what can I purchase?
Monroe County Key West Jail allows pre-determined commissary packs to be purchased by friends and family of inmates.
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. Monroe County Key West Jail has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Monroe County Key West Jail
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
How to Send a Carepack Commissary Package Directly to an Inmate in Monroe County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Monroe County Key West Jail follow these steps:
- Register here to create an account with icaregifts for Monroe County.
- Choose Florida, then Monroe County Key West Jail, and then the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Monroe County at any one time.
- There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
- The gift packs for inmates in Monroe County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.
For all information, tips and available items for shipping Commissary packages to an inmate in Monroe County Key West Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Monroe County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Monroe County Key West Jail using an Online Messaging Service?
Emailing and Texting Messages, Photos & Videograms
Monroe County Key West Jail contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Monroe County Key West Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
Call 866-516-0115
How Do Inmates in Monroe County Key West Jail Make Phone Calls?
To receive phone calls from inmates in Monroe County, or to assist them in making phone calls to other people, follow these steps:
- Monroe County Key West Jail uses the services of IC Solutions.
- Register with them online or call them at 888-506-8407.
- Agents are available 24 hours a day, and speak both English & Spanish.
- Families and friends of Monroe County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Monroe County.
- Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Monroe County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Monroe County Key West Jail have Access to Tablets or Computers?
Monroe County Key West Jail allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Monroe County Key West Jail, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at Monroe County Key West Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Monroe County Key West Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at Monroe County Key West Jail
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL

2. Purchase the services you want for your Monroe County Key West Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Key West Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 305-293-7300 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Monroe County?
Monroe County County Jails
Monroe County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Monroe County?
Nearby counties
This facility, known as "Monroe County Key West Jail" is also known as Key West Jail, Monroe County Jail & Detention Center, Monroe County Jail, Key West, Monroe County Jail, Key West, Florida, Monroe.