Monroe County Key West Jail
Monroe County Key West Jail
Physical Address
5501 College RoadKey West, FL 33040
Jail Phone Number
305-293-7300Monroe County: Stock Island Detention Center, Key West
Monroe County is the Florida Keys.
Arrests from Key Largo to Key West are booked at the Stock Island Detention Center on College Road. Search Monroe County Inmate Search or call 305-293-7300.
Our criminal court page has more.
Read inmate search answers
1. Where is the Monroe jail?
The main jail is at 5501 College Road, Key West, FL 33040, on Stock Island. People arrested in the Upper or Middle Keys may be held briefly closer to home before transfer. Jail: 305-293-7300. Monroe County Sheriff's Office: 305-292-7000.
↑ Back to the question list2. Monroe inmate search
Monroe County Inmate Search lists bond and charges. The drive down U.S. 1 from Key Largo takes hours, so an Upper Keys arrest may post late. VINELink sends alerts. For a phone, the Keys sheriff's app comes from the App Store and Google Play.
↑ Back to the question list3. Bond in the Keys
Monroe is the Sixteenth Judicial Circuit. A judge holds first appearance within 24 hours, often by video:
- ROR, out on a signature.
- Cash: pay it all; the clerk refunds it after the case minus costs.
- Bondsman: 10 percent fee, $100 minimum per charge, not returned.
Miami-Dade or probation holds can keep someone in after bond. Missed court brings a warrant. See our Monroe bail page.
↑ Back to the question list4. Did a Marathon or Key Largo warrant arrest go to Stock Island?
Possibly. Up and down the Keys, most warrant pickups ride to the Stock Island detention center on College Road, while the Sheriff's Office also runs smaller jails in Marathon and Plantation Key. Jail staff at 305-292-7000 can confirm custody. The warrant search lists open local warrants, and the clerk's court case search has the docket and any capias. Mainland warrants show on FDLE's statewide wanted-person roster. Wanted yourself? A lawyer can arrange your surrender and ask for bond, and the Whitehead Street clerk can set a new hearing.
↑ Back to the question list5. Public defender
The Sixteenth Circuit Public Defender takes Monroe defendants who can't afford counsel. The $50 fee is waivable.
↑ Back to the question list6. Visiting on Stock Island
Visits are scheduled, with video available. Call 305-293-7300. See visits and remote visits.
↑ Back to the question list7. Phones
Stock Island inmates make outgoing calls only, paid ahead by relatives. See phones, messages and tablets.
↑ Back to the question list8. Money
Commissary is bought with deposited funds. Ask Monroe staff which methods work. See money and commissary.
↑ Back to the question list9. Mail
Address with name, booking number and 5501 College Road. No stickers or perfume. See mail rules.
↑ Back to the question list10. Monroe juveniles
Keys youth under 18 go to juvenile court. If detained, they're usually held at the Monroe Juvenile Detention Center, 305-293-1500, with a hearing inside 24 hours. Parents can call 305-292-7000.
↑ Back to the question list11. Medical
Call 305-293-7300 about medicines, seizures, diabetes or suicide risk.
↑ Back to the question list12. Federal cases in Key West
The Southern District of Florida holds court in Key West at 301 Simonton St., Key West, FL 33040.
Keys federal arrests start with a magistrate's initial appearance; detention is decided at a hearing. The U.S. Marshals (786-538-3730) may move defendants to Miami-area facilities. See the BOP finder after sentencing.
↑ Back to the question list13. ICE detainers in Monroe
- Stock Island booking prints go to DHS.
- ICE may issue an I-247A detainer.
- Monroe can hold the person on an ICE request up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
- F.S. 908.105: Monroe's bond judge and the state attorney are told, and the clerk files the detainer.
- F.S. 907.041: a forcible-felony arrestee in the Keys without lawful status stays jailed through first appearance, and the judge presumes detention there, subject to rebuttal.
- F.S. 908.11: 287(g) is required; the Keys sheriff signed both task force and warrant service deals.
- Keys relatives may search locator.ice.gov or phone ICE's Miami field office, 2805 SW 145th Ave., Miramar, FL 33027, 954-843-5800.
14. State prison
Monroe inmates headed to prison wait on Stock Island for FDC transport up the Keys to reception. Track them with FDC's offender search; each prison's address is listed on our Florida page.
↑ Back to the question list15. Monroe mugshots online
Yes. The Keys sheriff's current arrests page posts mugshots with recent arrests; the jail log itself has none. Older mugshots come by request at 305-292-7000.
ICE photos need a FOIA. Federal Keys mugshots remain closed except Marshals fugitive alerts.
↑ Back to the question list16. Monroe police numbers
- Key West Police Department: 305-809-1111
- Monroe County Sheriff's Office: 305-292-7000
Emergencies: 911.
↑ Back to the question listMonroe County contacts
- Inmate search
- Monroe County Inmate Search
- Jail
- Key West (Stock Island) Detention Center, 5501 College Road, Key West, FL 33040, 305-293-7300
- Sheriff
- 305-292-7000
- Clerk
- 305-294-4641
Monroe County bail and bond: the Keys jails and the 2026 bond order
Adults arrested anywhere in the Florida Keys are held by the Monroe County Sheriff.
The Sheriff's site says detention facilities sit on Stock Island, in Marathon, and on Plantation Key. The big one is the Monroe County Detention Center at 5501 College Road, Key West.
Monroe County Inmate Search shows the holding site and bond. The sheriff's headquarters answers at 305-292-7000, and the bond instructions for the Key West jail explain the usual payment steps.
1. Which Keys jail is my husband in?
Start with Monroe County Inmate Search. It should show the facility. People are booked on Stock Island, in Marathon, or on Plantation Key, and a person can be moved between them. Monroe's list can trail a fresh booking, so look again later.
For anything the search cannot answer, the Sheriff's 24-hour non-emergency line is 305-289-2351. Headquarters is 305-292-7000. Monroe callers should give the inmate's legal name and birthday.
2. Where is the Key West jail and who runs it?
The Sheriff runs it. The address most sources give is 5501 College Road, Key West, FL 33040. Sheriff's headquarters is at 5525 College Road, on the same road. Ask the desk which door to use before you drive.
3. Why does a Monroe felony record show no bond?
In 2026 the chief judge's order lets staff release people before first appearance only on a short list of misdemeanors. Every felony, from a third-degree felony up to a capital felony, waits for a judge. So does DUI or boating under the influence. A judge will usually see the person within 24 hours, under Florida Rule of Criminal Procedure 3.130.
Nothing is wrong with the booking. The number comes after the hearing.
4. What do misdemeanor bonds cost this year?
The Sixteenth Circuit order for 2026 is Administrative Order 2.063/25-1, signed December 22, 2025. It runs from January 1 through December 31, 2026. The Monroe figures are $2,500 for a nonviolent first-degree misdemeanor, $2,500 for a forcible second-degree misdemeanor, $500 for a nonviolent second-degree misdemeanor.
A first-degree misdemeanor involving force, or stalking, has no pre-hearing bond. A Monroe judge may change the amount at any point. Expect one bond per charge.
5. Which Keys courthouse handles the case?
The Clerk lists three criminal offices. Key West: Monroe County Courthouse, 500 Whitehead Street, 305-294-4641. Marathon: 3117 Overseas Highway, 305-289-6027. Upper Keys: 88820 Overseas Highway, Plantation Key, 305-852-7145. The Clerk's criminal FAQ says people who bond out are told their next court date at release.
6. Where do I pay in Monroe, and what should I bring?
Carry a government ID, the booking number and the right amount in full. The Sheriff's pages do not confirm hours. Call 305-292-7000 before you go, then ask whether the Key West window, a Clerk counter, or a bail agent is the right door for your case.
7. Can I pay by card?
Some Florida jails accept cards at a lobby kiosk or online for a fee. Whether Monroe County does is a question for the Sheriff at 305-292-7000. Never send a card number to a person who contacted you first.
8. Should we hire a bail agent?
You don't have to, but many families use one. In the Keys, as everywhere in Florida, the state Department of Financial Services puts a state-bond premium at 10 percent of the bail. On a $2,500 bond that is $250. Monroe agents must charge the state-filed rate under section 648.33. Ask for the price in writing. Section 903.101 gives licensed agents equal access to the jails.
You can also ask whether the judge will take a cash deposit. Section 903.105 describes a deposit of 10 percent of the bond with the clerk.
9. Can a house or land in the Keys back a bond?
Maybe. Non-agents may back a Monroe bond if they're Florida residents or landowners (section 903.05), with net worth matching or topping the bond (section 903.08). Keys property is costly, but the court still wants a deed and papers signed by every owner. For the exact steps and forms, ask the Clerk's criminal desk at 305-294-4641.
10. How can we get a lawyer in Monroe if we can't pay?
The Clerk's criminal FAQ says you may qualify for a public defender and points people to Pretrial Services at 305-294-7288. The Public Defender's office is at 1111 12th Street, Suite 311, Key West, 305-295-3100. In Monroe, ask the first appearance judge for one if you have no lawyer.
11. Why is someone held when the bond is posted?
In Monroe, section 903.011(6) bars release before a hearing for people on pretrial release, probation, or community control, those on the sex-offender list, and several other groups. Under section 903.0471, a judge may also revoke release if there is probable cause of a new crime. A hold from another county or agency stops release too. Ask the jail which case holds the person.
12. What if my son is under 18?
The state Department of Juvenile Justice runs the Monroe Juvenile Detention Center at 5503 College Road, first floor, Key West, 305-293-1500. DJJ lists 10 beds for youth sent by the Sixteenth Circuit. Visits are listed for Saturday and Sunday from 1 to 2 p.m. Monroe's adult search leaves out children, whose records are private. The Clerk's juvenile desk in Key West is at 305-294-4641.
13. What if she misses court?
The judge declares the bond forfeited. The Clerk then sends notice, and section 903.26 gives 60 days after the notice goes out to pay or get the forfeiture discharged. Surrender, or confinement in another jail with a hold, can lead to a discharge in listed cases. Phone a Monroe lawyer that same day. A Monroe letter may come late, so act now.
14. When do I get the money back?
Under section 903.31, the court must cancel the bond within 10 business days once conditions are met. If a 10 percent deposit was used, section 903.105 has the clerk return 75 percent and keep 25 percent as bail costs. A cash bond paid by someone other than a bail agent can be cut by unpaid fines and fees (section 903.286). Bail agent premiums work differently. Monroe agents earn and keep the premium the moment the person walks out, per the Department of Financial Services. A person who never leaves jail is owed the full premium back. Monroe collateral is due back within three weeks after the court discharges the bond.
15. How can I spot a bail scam?
In Monroe, distrust demands for gift cards, crypto, or wires to someone. Real offices are the Sheriff at 305-292-7000 and the Clerk at 305-294-4641. Hang up and call them yourself.
16. How do ICE holds work at the Monroe jail?
- ICE uses Form I-247A to ask Monroe jailers for more time.
- In Monroe, that means up to 48 more hours.
- In Monroe, weekends and holidays count toward those 48 hours.
- Paying a Monroe bond will not lift the detainer.
- F.S. 908.105 says the Monroe bond judge must be told.
- The Monroe state attorney gets notice as well.
- Every Florida jail sheriff, Monroe included, must join 287(g) (F.S. 908.11).
- ICE lists these 287(g) models for Monroe:
- Task Force Model
- Warrant Service Officer
- If ICE takes someone from Monroe, search the ICE detainee locator.
Monroe County bond contacts
- Jails
- Monroe County jails and bond help: Key West (Stock Island) Detention Center, 5501 College Road, Key West, FL 33040; Marathon and Plantation Key facilities
- Bond guide
- Bail and bond instructions, Key West jail
- Custody lookup
- Monroe County Inmate Search
- Sheriff
- 5525 College Road, Key West, FL 33040; 305-292-7000; 24-hour non-emergency 305-289-2351
- Clerk of Court
- Clerk; Key West criminal division 305-294-4641; Marathon 305-289-6027; Plantation Key 305-852-7145
- Bond order
- 2026 Sixteenth Circuit bond schedule
- Pretrial Services
- 305-294-7288
- Public Defender
- 1111 12th Street, Suite 311, Key West, FL 33040; 305-295-3100
- Juvenile
- Monroe Juvenile Detention Center, 5503 College Road, Key West, FL 33040; 305-293-1500
Keys hours, amounts, and payment rules shift, and judges may choose another amount. In Monroe, call the Sheriff or Clerk before sending money. Read this Monroe page as general information, not legal advice.
Monroe County Key West Jail Inmate Visitation Schedule
5501 College Road
Key West, FL 33040
305-293-7300
- First, you must register an account with IC Solutions, then add Monroe County Key West Jail, then your inmate.
- Second, you can choose a time to visit.
- Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
- Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
- There is no charge for Onsite Video Visits.
- Offsite Video Visits range from $7.50 to $10.00 for 30 minutes.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
- CHECK-IN: 10 minutes prior to scheduled visit.
- Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
- Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
- If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | NO ON SITE VISITS |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM |
| SATURDAY | NO ON SITE VISITS |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| MONDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| TUESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| WEDNESDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| THURSDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| FRIDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
| SATURDAY | 8:00AM - 11:00AM 1:00PM - 4:00PM 7:30PM - 11:00PM |
ICSolutions Video Visitation provides a secure online platform that enables families to conduct scheduled face-to-face video visits with incarcerated loved ones from home using an internet-connected smartphone, tablet, or personal computer equipped with a webcam.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.icsolutions.com and sign into your account.
- Register your visitor profile and upload a clear photo of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Schedule Visit, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select a time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to Remote Video Visitation, ICSolutions provides calling and voicemail services at participating correctional facilities:
- AdvancePay Prepaid Calling Accounts: Prepay for phone calling minutes so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ICSolutions Prepaid Calling - Inmate Voicemail Services: Leave recorded voice messages that your loved one can listen to on dayroom phones.
• Learn more on our website: Inmate Voicemail Guide | • Visit official vendor page: ICSolutions Voicemail - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
Florida Keys Criminal Court Guide for Monroe County
Monroe County stretches more than 100 miles along a chain of islands, so its courts are spread out too. The state court system here has two levels. Monroe County Court is in charge of misdemeanors, criminal traffic cases, and broken local rules called ordinances. Monroe Circuit Court runs the felony docket, along with every juvenile case. The whole county makes up the 16th Judicial Circuit, which has no other counties. Cases are heard in three places. In Key West, the Clerk’s office is at 500 Whitehead St., Key West, FL 33040, (305) 295-3545. In the Middle Keys, the Marathon courthouse is at 3117 Overseas Hwy., Marathon, (305) 289-6027. In the Upper Keys, the Plantation Key courthouse is at 88770 Overseas Hwy., (305) 852-7145. Adults who are arrested are held by the Monroe County Sheriff’s Office, whose main jail is on Stock Island next to its College Road headquarters; it also has a detention center on Plantation Key. Our bail guide and inmate search cover the other steps.
Free case lookup: The Keys are not part of the shared records portal. Instead, the Keys’ elected clerk offers its own court case search. Pick the criminal or traffic category, agree to the short disclaimer, and search by name or case number. You can see filings, court dates and outcomes at no charge. Sealed files and confidential cases, including juvenile ones, are blocked from public view.
Federal court: The Southern District of Florida keeps a Key West Division for Monroe County at the Sidney M. Aronovitz courthouse, 301 Simonton St., Key West. Here is the difference in one line: state crimes break Florida law, while federal crimes break U.S. law or happen where the national government is in charge. In the Keys that covers a lot of ground and water. There’s Naval Air Station Key West, Dry Tortugas National Park, the National Key Deer Refuge on Big Pine Key, the protected waters of the Florida Keys National Marine Sanctuary, and the mainland part of Everglades National Park. The Coast Guard’s Key West sector stops boats carrying drugs or smuggled migrants, and those cases usually go federal. There is no Seminole or Miccosukee reservation in the Keys. Choose a section below.
1. Keys misdemeanors: DUI, boating under the influence, petit theft, open container and fishing-rule cases
Lots of visitors get caught up in small cases here. Sometimes a deputy just writes out a notice to appear, which sets a court date and skips the booking. If you’re booked, a judge will see you at first appearance within 24 hours. Before that hearing, people can often bond out using a chart called the uniform bond schedule, which Florida’s highest court issued for 2026 in order AOSC25-69. That chart sets the lowest bond allowed for each charge everywhere in Florida. For certain charges, like domestic battery, no bond is posted until a judge reviews the case. A bond works as a promise, often backed by money, that you’ll be back for court. Licensed bail bond agents post bonds for a nonrefundable premium; Florida’s insurance department lists it at 10%.
The next step is arraignment, where you enter your plea. Monroe’s County Court handles many DUI and boating-under-the-influence cases. A first-degree misdemeanor, like petit theft over $100, can bring a jail stay of up to 12 months, with the fine reaching $1,000 at most. Second-degree misdemeanors max out at 60 days, plus a fine no bigger than $500. Out-of-town defendants can sometimes handle hearings through a lawyer without coming back. First-time offenders can ask about pretrial diversion, where finishing set tasks leads prosecutors to drop the case.
The elected 16th Circuit State Attorney prosecutes every state crime in the Keys. The elected 16th Circuit Public Defender can represent people the judge finds unable to pay. Conflicts, for example when the defender already represents a witness, are reassigned to the Keys region of Criminal Conflict and Civil Regional Counsel. Florida’s section 938.29 says a court may make you pay for that defense, starting at $50 for a misdemeanor case, and lets the state record a lien. Rule 3.191 aims for a misdemeanor trial no more than 90 days past formal charging, though defendants can waive it. Juries have six people.
Under 18: In the Keys, juvenile judges of the Circuit Court take every minor’s misdemeanor. For a first small offense, Keys law enforcement can issue a civil citation (section 985.12) in place of an arrest. If the child finishes the assigned program, there’s no arrest on record.
2. Monroe felony charges: burglary, grand theft, drug sales, dealing in stolen property
A felony conviction can bring years of state prison. In Monroe County, a felony case is usually heard in the courthouse closest to where it happened: Key West, Marathon or Plantation Key. Following first appearance, prosecutors choose the charges and file an information. Arraignment comes next. During discovery, both sides swap evidence and may take sworn statements.
Florida has three main felony degrees. Taking a boat motor worth $750 or more is grand theft, a third-degree felony with a 5-year maximum. Home burglary counts as second degree, punishable by 15 years or less. First-degree crimes go as high as 30 years, and certain ones permit life. Selling drugs within 1,000 feet of a school or church raises the charge. Sentencing starts with a Criminal Punishment Code worksheet that adds up points for the current crime and past record to set a minimum. People sentenced to Florida prison must serve at least 85% of it.
Florida’s speedy trial rule allows 175 days between formal charging and a felony trial, and defendants may waive that window. Monroe’s felony juries have six members when the case isn’t capital. Plea deals settle most cases.
Under 18: Locked-up Keys youth stay at the state’s Monroe Juvenile Detention Center, 5503 College Rd., Key West. No more than 24 hours pass before a detention hearing, where a judge rules on sending the young person home until the case wraps up.
3. Violent crime in the Keys: murder, armed robbery, sexual battery, attacks with weapons
Violent felonies use the same process but with heavier stakes. Prosecutors can ask a judge to deny release before trial. When a firearm is involved, the 10-20-Life section of Florida law, 775.087, sets mandatory prison terms. Possessing the gun during crimes like robbery means 10 years at least. Discharging it means 20. If the bullet takes a life or causes great bodily harm, the minimum jumps to 25 years, and life is possible.
Highest of all is first-degree murder, which Keys prosecutors charge as a capital felony; it carries death or life with no parole. Twelve jurors weigh the penalty, and since 2023 a vote of 8 to 4 can recommend death. Raiford’s Union Correctional Institution holds most death-sentenced men; women on death row live at Lowell.
Marsy’s Law gives Keys crime victims constitutional rights under Article I, Section 16(b), such as hearing about every key court date and addressing the court about a plea deal or punishment.
Under 18: Florida’s “direct file” statute, 985.557, hands prosecutors the power to charge some teens as adults. Kids who are 16 or 17 may be transferred this way on most felonies. For 14- and 15-year-olds, it works only when the accusation is on a list of grave crimes, such as murder, armed robbery and sexual battery. Mandatory direct file was repealed in 2019, leaving it up to prosecutors. Section 985.56 adds that grand jurors can indict children of any age on charges that could bring death or a life sentence.
4. Can I look up a Florida Keys warrant online?
Yes. A warrant search is posted by the Sheriff's Office from its own records, and Keys deputies return calls at (305) 292-7000. Keys dockets, capias entries included, are in the clerk's court case search. A surrender at the Stock Island jail, set up with a lawyer, usually helps at bond. Whitehead Street is where the clerk resets dates, and the Marathon and Plantation Key courthouses serve the Middle and Upper Keys, so a deputy will know which courthouse holds your file. For the mainland, check FDLE's statewide wanted persons search.
Immigration holds. Monroe and ICE detainers, in brief:
- the judge at the Monroe bond hearing hears about it (F.S. 908.105)
- notice goes to the Monroe state attorney
- a Monroe judge can still set bond
- the jail may hold them 48 more hours for ICE
- Monroe counts weekends and holidays in that time
- a Monroe forcible felony charge plus unlawful status in Monroe means no release before first appearance (F.S. 907.041)
- then the Monroe court presumes detention, and the Monroe defense can push back
Town courts. Looking for a Monroe town court? There is none. Florida's 1972 Article V reform did away with Monroe town courts, so Monroe city ordinance cases go to Monroe County Court.
Use this Keys overview to get your bearings, not as legal advice. Every arrest is different, so speak with a defense attorney, or for case questions phone the Clerk’s Key West office at (305) 295-3545.
icare (operated by Aramark Correctional Services) is a specialized gift package and commissary program that allows family members to order brand-name snack bundles, confectioneries, hygiene kits, and freshly prepared hot meals sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations.
Important: Order Cutoffs and Delivery Windows Vary by Jail
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh meals or personal snacks.
Step-by-Step Instructions to Place an icare Package Order
- Obtain the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Visit www.icaregifts.com on your computer or mobile device.
- Select Find a Loved One and choose the state and detention facility.
- Search for the inmate using their ID number or legal last name to unlock the facility-specific catalog.
- Browse available fresh food items, snack packs, candy selections, and hygiene kits, adding items up to the facility's spending cap.
- Proceed to checkout, enter your debit or credit card billing details, and submit your order.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. Aramark prepares the shipment in tamper-evident security packaging and delivers it directly to the facility commissary department. Staff inspect the delivery and distribute it during scheduled housing unit delivery rounds, where the inmate signs the delivery manifest.
Official Provider: icare Gifts Official Website
Customer Service Telephone: 1-888-439-5020
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday – Sunday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Associated with Aramark Corrections
Depending on individual facility agreements, additional trust funding and commissary services may be available:
- Inmate Trust Fund Deposits: Transfer funds directly to an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: icare Inmate Services
Buy Commissary for an Inmate in the Monroe County Key West Jail
Monroe County Key West Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Monroe County Key West Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called icare gifts.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 305-293-7300 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Monroe County Key West Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
TouchPay (operated by GTL Financial Services and part of ViaPath Technologies) provides payment processing solutions enabling family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited funds allow the inmate to purchase commissary food items, clothing, hygiene essentials, and medical sundries, or transfer balances to phone time.
Important: Facility Site IDs and Deposit Limits Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. In addition, each correctional agency requires a specific TouchPay Site ID number to route payments accurately. If you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Trust Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number, along with the jail's 3- to 5-digit TouchPay Site ID.
- Navigate to www.touchpayonline.com or dial automated phone payments at 1-866-232-1899.
- Select Trust Deposits and enter the facility Site ID or search by state and agency name.
- Confirm the inmate's profile matches the facility's active housing roster.
- Enter the deposit dollar amount, review convenience and transaction fees, and input your credit or debit card billing information.
- Submit payment and record your confirmation tracking number for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive trust funds. Once authorized, funds post directly to their facility accounting balance in the jail's internal system. The inmate can review their updated balance at a dayroom kiosk terminal or on their trust receipt and place orders on their regular commissary distribution day.
Official Providers: TouchPay Official Website | ViaPath Technologies
Customer Service Telephone: 1-866-232-1899 (Automated & Live Support)
Support Hours: Automated Deposits 24/7/365; Live Support Monday – Friday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by TouchPay (ViaPath Technologies)
In addition to Trust Money Deposits, TouchPay and ViaPath handle bail bonding and inmate telephone services:
- TouchPay Cash Bail & Bond Payments: Pay appearance bonds and release fees online 24/7 to expedite custody release.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: TouchPay Bail Services - AdvancePay Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling
Deposit Money for an Inmate in the Monroe County Key West Jail
Every inmate account at the Monroe County Key West Jail, the main detention center on Stock Island, is handled by TouchPay. Money on the account lets the person buy commissary items like stamps.
- What you need: The inmate's ID (MNI) number, shown on the Sheriff's Office list of current inmates, and Facility Locator 233001. Pick Trust to add commissary money; Self-Release/Bail is only for bail.
- Online: Make the deposit at TouchPay.
- Toll-free phone: TouchPay takes deposits at 1-866-232-1899.
- Lobby kiosk: Use the kiosk in the lobby of the main detention facility on Stock Island, Key West.
The Sheriff's Office chooses not to publish any way to mail money. The only way to find out is to call the facility at 305-293-7300. Never mail cash.
The Monroe County Sheriff's Office runs its main detention center on College Road on Stock Island, just outside Key West, and two smaller jails in Marathon and on Plantation Key. Personal letters for anyone at the Key West jail are sent to a mail-scanning service rather than to the jail. The inmate gets a scanned copy, and the jail prints the pages that pass review. Scanning keeps out paper that was soaked in drugs and dried before it was mailed. Lawyers and publishers still mail to the jail on College Road.
Personal letters, postcards and cards (scanned):
Inmate's Full Name & Inmate ID#
Monroe County Detention Center - FL
P.O. Box 247
Phoenix, MD 21131
Legal mail, books, newspapers and magazines (to the jail):
Inmate's Full Name & Inmate ID#
Monroe County Detention Center
5501 College Road
Key West, FL 33040
- Their name and number: Use the inmate's full name and inmate ID number, which appear on the sheriff's current inmates list.
- Return address: Write your full name and address in the upper left corner of every envelope, or the letter will probably be thrown out.
- Ink: Blue or black only. Crayon, felt markers and colored ink are not allowed, and neither are lipstick or perfume.
- Extras: Don't draw on the envelope or slip in glitter, confetti or anything else.
- Greeting cards: Send a simple card that does not play sound.
- Publications: New books, newspapers and magazines must ship from the publisher straight to the College Road jail. Violent or obscene books are thrown out, and magazines with weapons, profanity or adult content are taken away.
- Packages: Packages come only from the jail's commissary vendor.
- Stamps: You can't mail them in. The inmate buys stamps, and those with no money receive two or three a week.
- Mail rules are strict: Monroe County allows no mail violations at all. Breaking the rules can cost the inmate mail privileges, and sending drugs or weapons can lead to charges.
- Who they may write: Letters with friends and relatives are welcome. Co-defendants, other prisoners and anyone under a no-contact order are not.
Money can be added to an account online, and the jail also offers electronic messages.
ICSolutions provides secure inmate telecommunications systems that allow incarcerated individuals to place outbound telephone calls from housing pods to friends and family. Because correctional facilities do not accept incoming calls, establishing an AdvancePay prepaid account links funds directly to your 10-digit phone number so calls connect without carrier restrictions.
Important: Wireless Carriers Restrict Inmate Calls by Default
Major mobile cellular carriers do not permit traditional collect calls originating from correctional facilities. While some landlines might support direct monthly billing, mobile devices and internet-based telephone numbers require an active prepaid balance or funded debit account, which you can verify by checking with your provider. If you do not register online and fund an account right away, incoming calls from your loved one will automatically fail to ring through to your phone.
Step-by-Step Instructions to Register and Fund an Account
- Visit www.icsolutions.com or call customer support at 1-888-506-8407.
- Click Create an Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select Prepaid Collect to link funds to your phone number, or choose Debit Telephone to provide the inmate funds to call any approved number.
- Select your deposit amount and complete payment using a credit or debit card.
- Check your mobile phone settings to ensure unknown or automated numbers are not routed directly to spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by the facility.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to AdvancePay Prepaid Calling Accounts, ICSolutions provides voicemail and video visitation services at participating facilities:
- Inmate Voicemail Services: Leave one-way voice messages that your loved one can listen to on dayroom phones.
• Learn more on our website: Inmate Voicemail Guide | • Visit official vendor page: ICSolutions Voicemail - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
ICSolutions Inmate Voicemail allows family members and approved contacts to leave a private, recorded voice message for an incarcerated individual. Because outside callers cannot phone an inmate directly, this one-way voice messaging feature ensures critical family updates and legal news reach your loved one even when you cannot be near your telephone to answer live calls.
Important: Voicemail Feature Availability Varies by Facility
Inmate voicemail is not enabled at every correctional facility contracted with ICSolutions. Jails determine whether to offer voicemail services based on local security protocols and monitoring capabilities, which you should confirm with the facility directly. If your loved one's detention center does not support voicemail, you must set up an AdvancePay calling account so they can reach you directly during dayroom phone hours.
Step-by-Step Instructions to Leave an Inmate Voicemail
- Log into your existing profile at www.icsolutions.com or dial 1-888-506-8407.
- Confirm that your loved one's detention facility supports the voicemail feature.
- Dial the facility's dedicated ICSolutions voicemail access telephone number provided on your dashboard.
- Follow the automated voice prompts and enter the inmate's booking identification number.
- Record your personal voice message (typically up to 3 minutes in length).
- Accept the call charges using funds from your prepaid account balance or a credit card.
What the Inmate Needs to Do
When the inmate logs onto any housing unit telephone using their assigned PIN, the automated system notifies them that a new voicemail is waiting in their queue. The inmate follows the audio prompts to play the recording. All messages are subject to monitoring and recording by correctional staff.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to Inmate Voicemail Services, ICSolutions operates live calling and video visitation options:
- AdvancePay Prepaid Calling Accounts: Prepay for phone calling minutes so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ICSolutions Prepaid Calling - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
GettingOut (a service of Global Tel*Link / Telmate) provides an instant two-way digital messaging and photo-sharing platform connecting families with incarcerated individuals via housing-unit kiosks and handheld tablets. The provider is actively rebranding as ViaPath Technologies (under the myViaPath platform); depending on the facility contract, local booking sheets and tablets may still refer to the service as GettingOut, GTL, or ViaPath, but both brand portals grant access to the same centralized messaging balance.
Important: Contact Authorization and Digital Mail Rules Vary
Inmate digital messaging rules are not uniform across all county detention centers. While some jails allow immediate two-way messaging upon registration, others require initial contact invitations or administrative ID verification, which you should verify directly with the facility. If you delay setting up an online profile and funding your Friends & Family messaging account, your loved one may face lengthy periods without direct family communication.
Step-by-Step Instructions to Register and Message an Inmate
- Visit www.gettingout.com or the newly branded my.viapath.com portal, or install the GettingOut / myViaPath mobile app.
- Create a user profile using your primary email address and 10-digit mobile phone number.
- Complete identity verification by uploading a clear photo of your government-issued driver's license or state ID and taking a verification selfie if requested.
- Search for the inmate by selecting the state, correctional facility, and their legal name or booking ID.
- Send an outside contact connection request to link your account to their tablet profile.
- Deposit funds into your 'Friends & Family Account' using a debit or credit card to cover message and photo-sharing costs.
- Compose your text message in the chat box, attach approved photos, and submit it for jail screening.
What the Inmate Needs to Do
The inmate powers on their assigned pod tablet or approaches a housing-unit kiosk and logs into the messaging application with their PIN. They accept your incoming contact invitation on the screen. Once approved by institutional monitors, incoming messages appear in their inbox, and the inmate types a reply directly on the screen.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut Support) • 1-877-650-4249 (ViaPath Support)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Two-Way Text Messaging, GettingOut and ViaPath provide several other communications and visitation options:
- Remote Video Visits: Schedule and join live web-based video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablet Rentals & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Prepay for telephone calls so your loved one can dial your mobile phone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer funds directly into their jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.
Important: Tablet Feature Availability Varies by Facility
Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.
Step-by-Step Instructions to Fund Inmate Tablet Services
- Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.gettingout.com or my.viapath.com.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
- Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
- Notify your loved one that their tablet account balance has been funded.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:
- Two-Way Text Messaging: Send electronic letters and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer cash directly into an inmate's jail ledger for commissary purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Monroe County County Jails
Monroe County Juvenile Facilities
Nearby counties
- Jail (Main): 305-293-7300
The Monroe County Key West Jail serves the following cities and towns of Monroe County: Islamorada, Key Colony Beach, Key West, Layton and Marathon.