Seminole County Jail Inmate Phone & Email

Seminole County Jail

Address:
211 Eslinger Way
Sanford, FL 32773

Phone:

407-665-1200

Inmate Phone & Voicemail for Seminole County Jail

The Seminole County Jail Inmate Phone System is Securus. 

Sign up with Securus by clicking the banner below.

1.  AdvanceConnect – Good Option - You control all phone numbers your inmate can call.

This type of account offers you the following benefits:
•    You are able to receive inmate calls as long as funds are available in your account.
•    You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
•    Calls WILL connect to cell phones.

2.  Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)

This type of account offers you the following benefits:
•    You can fund an Inmate Debit account without having your own calling account.
•    Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
•    Calls WILL connect to cell phones.
•    Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. 

3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.

  • Requires a credit check. 
  • Costs more.
  • Good for lawyers, bail bonds, long-term inmates, etc.

Resources
Contact Securus by Phone:  972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote

Seminole County Jail Inmate & Family Voicemail

Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.

Securus Phone System Cost & Fees - *Subject to Change

ADVANCE CONNECT Phone Calls 
$0.21 per minute

INMATE DEBIT Phone Calls
$0.21 per minute

DIRECT BILL Phone Calls
$0.25 per minute

TRADITIONAL COLLECT Phone Calls
$0.25 per minute

VOICEMAIL Message
One minute - $0.75 per minute

For current online rate quote, go here.

How does an Inmate make a phone call from Seminole County Jail?

Once you have created and funded your account with Securus, please allow up to 24 hours to start receiving calls. 

Your inmate should be able to dial your number directly and be connected.

You will hear an introduction stating:
1.  "You are receiving a call from "inmate Name" from Seminole County Jail.  
2. Then you will hear prompts that will ask you to select a number to accept or block the call. 
3. Please listen to the prompts carefully so that you can correctly connect to your inmate.

**If your inmate is using a prepaid calling card, the phone number that should appear on your caller ID is 972-777-9396.

Communicating by Email with an Inmate

Seminole County Jail uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

  • The message can be sent with postage paid and will be free to open and read for the recipient.
  • Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
  • To send or receive a message you MUST open a SmartJailMail.com account.
  • Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
  • When you locate the inmate that you want to connect with, you can send them a connection request.
  • They will then need to approve the request before you can send messages.
  • Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
  • Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Seminole County Jail by clicking the banner below.

How to Schedule & Visit with an Inmate in Seminole County Jail

To schedule a visit and meet with an inmate in Seminole County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmate to visit with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • Seminole County Jail will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Seminole County Jail inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

Paying an Inmate's Bond Online in Seminole County

Seminole County Jail uses a service called allpaid for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.


For full information on paying an inmate's bond and getting them released after they have been arrested in Seminole County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in Seminole County Jail

If you want to deposit money online for an inmate in Seminole County you call also use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Seminole County.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Seminole County Jail

To communicate by text or email with an Seminole County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmates or detainees to connect with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • Seminole County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Seminole County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Secure Email Message to an Inmate in Seminole County

To send a secure email message to an inmate in Seminole County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select Seminole County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Seminole County Jail check out our Secure Messaging Guide for Seminole County.


 

How an Inmate Makes a Phone Call to You or Others from Seminole County Jail

To set up a phone account so that your inmate can call you from Seminole County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Seminole County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Seminole County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Seminole County Jail follow these steps:

  • Select Florida, then select Seminole County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Seminole County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Seminole County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Seminole County Jail check out our Commissary Instructions Page for Seminole County.


 

How to Send Money to an Inmate in Seminole County

To send commissary money to an inmate in Seminole County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select Seminole County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Seminole County Jail.


 

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Frequently Asked Questions

How do I open an inmate phone account at the Seminole County Jail?
The Seminole County Jail uses a third-party phone service called Securus Technologies. If you want to communicate by phone with your inmate, you have to first open an account with Securus. They have three different types of accounts: (1)Advance Connect - where you control all phone numbers your inmate can call. (2)Inmate Debit - where inmate can call anyone they choose. (3)Direct Bill - where you receive calls from your inmate and you are billed monthly. Learn more about how to get phone calls from an inmate in the Seminole County Jail.

How much does it cost for an inmate to make a phone call from the Seminole County Jail?
Phone call rates from your inmate in the Seminole County Jail to you vary and are subject to change, but in general the costs are as follows: ADVANCE CONNECT Phone Calls - $0.21 per minute. INMATE DEBIT Phone Calls - $0.21 per minute. DIRECT BILL Phone Calls - $0.25 per minute. TRADITIONAL COLLECT Phone Calls - $0.25 per minute. VOICEMAIL Message (one minute max) - $0.75 per minute. Learn more about how much phone calls cost in the Seminole County Jail.

How do voicemail messages from an inmate work at the Seminole County Jail?
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for. Learn more about inmate voicemail functions in the Seminole County Jail.

Can I fund a Seminole County Jail inmate's phone account without having my own phone account?
Yes. You can fund a Securus Technologies Inmate Debit account without having your own calling account. All you have to do is deposit money for them online or by calling Securus at 972-734-1111 and paying with a debit or credit card over the phone. Learn more about how to set up a phone account for an inmate in the Seminole County Jail.

Can inmate phone calls from the Seminole County Jail connect to my mobile phone number?
Yes. When an inmate in the Seminole County Jail calls you using a Securus Technologies phone service's Inmate Debit account, the calls can connect to a cell phone. Learn more about how to set up a phone account for an inmate in the Seminole County Jail.

Why is my Seminole County Jail phone status blocked?
If your phone status at the Seminole County Jail is showing being BLOCKED, there could be several reasons for this: (1)There are not enough funds on your Advanced Connect Account, (2)Your Direct Bill is past due, (3)You have a new telephone number, and a restriction could be on your line, (4)You may have accidentally pressed the incorrect number when attempting to accept the incoming call and you may have blocked your line, (5)In the past you may have requested to have a block placed on your phone and you never had it removed. On any of these issues of your phone being blocked, you can resolve them by calling Securus at 972-734-1111. Learn more about how to unblock a phone in the Seminole County Jail.

How do I close my inmate phone account at the Seminole County Jail?
On Securus Technologies website you can close your account inmate phone account at the Seminole County Jail by following these instructions: 1. Log in. 2. Select your account. 3. Click on 'Close Account'. If you have a refund coming by credit card, it will show up in 10-12 days. With Western Union, full refunds will be refunded through Western Union in 10-12 business days and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. With MoneyGram or payments made by mail, full and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. Make sure to verify your address. Call Securus at 972-734-1111 if you have any problems. Learn more about how to close your phone account in the Seminole County Jail.

Are phone calls with an inmate at the Seminole County Jail recorded?
Yes. All phone calls with an inmate in the Seminole County Jail are recorded. All calls except those with their lawyer. Everything you say and do are going to be heard and recorded by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement. Learn more about how to control your inmate's phone calls while in the Seminole County Jail.