John E. Polk Correctional Facility Remote Inmate Video Visits

John E. Polk Correctional Facility

Address:
211 Eslinger Way
Sanford, FL 32773

Phone:

407-665-1200

Remote Video Visitation with an Inmate

John E. Polk Correctional Facility uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

John E. Polk Correctional Facility Inmate Visitation Schedule

211 Eslinger Way
Sanford, FL 32773
407-665-1200

  • First, you must register with Smart Commuications.
  • Video visits at the jail are at:
    211 Eslinger Way
    Sanford, FL 32773
  • Every inmate gets one free video visit per month.
  • Subsequent visits cost $0.25 per minute, whether at the jail or remotely from home.
  • Visits are in 15 and 30 minute blocks.
  • Each inmate gets to have up to five people on their visitation list, but only two people can visit at any one time.
  • Babies... You may bring the following baby items:
    A maximum of two (2) diapers
    Two (2) clear baby bottles or two (2) clear sipper cups for toddlers
    Baby wipes in a clear plastic bag
    An infant baby carrier, subject to search
    One (1) set of infant clothing
    and One (1) non-quilted baby blanket to keep the infant warm
  • You can't bring in anything else but a key to your car and your valid, government issued ID.

VISITATION SCHEDULE

DAY HOURS
SUNDAY 9:00AM - 9:00PM
MONDAY 9:00AM - 9:00PM
TUESDAY 9:00AM - 9:00PM
WEDNESDAY 9:00AM - 9:00PM
THURSDAY 9:00AM - 9:00PM
FRIDAY 9:00AM - 9:00PM
SATURDAY 9:00AM - 9:00PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the John E. Polk Correctional Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Paying an Inmate's Bond Online in Seminole County

John E. Polk Correctional Facility uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.

For full information on paying an inmate's bond and getting them released after they have been arrested in Seminole County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in John E. Polk Correctional Facility

If you want to deposit money online for an inmate in Seminole County you may also be able to use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Seminole County.


 

John E. Polk Correctional Facility Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at John E. Polk Correctional Facility are provided free tablets to use within the jail that allow them to have access to the following services and information:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
  • Video Visitation - Visitation may not be allowed on the Tablets.  Call John E. Polk Correctional Facility at 407-665-1200 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Seminole County:

  • Keeps inmates busy.
  • The threat of losing access to tablets keeps them better behaved.
  • Safer for the staff to keep inmates happy.
  • Allows communication with family members.
  • Educational programming.
  • Legal research.
  • Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.


 

John E. Polk Correctional Facility Inmate Mail Types

Postcards
The John E. Polk Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The John E. Polk Correctional Facility also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking Number (ID Number)
SCSO-SCH
PO Box 1907
Pinellas Park, Florida 33780


Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The John E. Polk Correctional Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the John E. Polk Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking Number (ID Number)
SCSO-SCH
211 Eslinger Way
Sanford, FL 32773


 

How to Schedule & Visit with an Inmate in John E. Polk Correctional Facility

To schedule a visit and meet with an inmate in Seminole County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmate to visit with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • John E. Polk Correctional Facility will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a John E. Polk Correctional Facility inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in John E. Polk Correctional Facility

To communicate by text or email with an Seminole County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmates or detainees to connect with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • John E. Polk Correctional Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a John E. Polk Correctional Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Seminole County

To send a commissary carepack (food, snacks and goods) directly to an inmate in John E. Polk Correctional Facility follow these steps:

  • Select Florida, then select John E. Polk Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Seminole County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Seminole County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in John E. Polk Correctional Facility check out our Commissary Instructions Page for Seminole County.


 

How to Send Money to an Inmate in Seminole County

To send commissary money to an inmate in John E. Polk Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select John E. Polk Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Polk Correctional Facility.


 

How an Inmate Makes a Phone Call to You or Others from John E. Polk Correctional Facility

To set up a phone account so that your inmate can call you from Seminole County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Seminole County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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