John E. Polk Correctional Facility Sending Money

John E. Polk Correctional Facility

Address:
211 Eslinger Way
Sanford, FL 32773

Phone:

407-665-1200

Inmate Money Deposit & Commissary Instructions for John E. Polk Correctional Facility

John E. Polk Correctional Facility uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the John E. Polk Correctional Facility:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' John E. Polk Correctional Facility inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How do I send an inmate money?

John E. Polk Correctional Facility has its own methods for receiving money for inmates, and that information can be found above or by calling 407-665-1200 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with John E. Polk Correctional Facility, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 407-665-1200.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who John E. Polk Correctional Facility contracts with for inmate deposits, call them at 407-665-1200.

How do I send money to someone in the United States Bureau of Prisons?

There are several ways to send money to an inmate into United States Bureau of Prisons.

There are three ways to deposit money in an inmate's account in the Federal Bureau of Prisons:

  • Moneygram
  • Western Union Online Deposits
  • United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID# (aka Register Number)

If you can't find the inmate and Register Number online, use the online contact form to request help.



1.  John E. Polk Correctional Facility and Moneygram

You can send an inmate funds electronically using MoneyGram's ExpressPayment Program.

You can send money either online or at a Moneygram location.

 - Funds are received and processed seven days per week, including holidays.
 - Funds sent between 7:00AM - 9:00PM EST are posted within 2 to 4 hours.
 - Funds sent after 9:00PM EST are posted at 7:00AM EST the following morning.

 - If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.

NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.


Sending a Moneygram online

Please visit https://www.moneygram.com/mgo/us/en/paybills, and enter the receive code 7932 or Federal Bureau of Prisons

First time users will have to set up a profile and account.

A MasterCard or Visa credit card is required.

The maximum you can send is $300 at a time.


Sending a Moneygram from a Location

Locate the nearest agent by calling 800-926-9400 or finding a location online.

You'll need to complete a MoneyGram ExpressPayment Blue Form.

You can pay with cash or credit/debit Mastercard or Visa.


 

2.  John E. Polk Correctional Facility and Western Union.

 - First, you need to know the exact spelling of the inmate's name and inmates ID #
 
NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.

Sending a Western Union payment online

You need to know these codes. 
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name

  • Type in and select FEDERAL BUREAU OF PRISON, then follow Western Union's instructions.
  • For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

 

Sending a Western Union payment from a location

Western Union Facilities
Deposit funds in-person at Western Union

Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name

If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.



3.  John E. Polk Correctional Facility and Mailing a Payment

 - First, you need to know the exact spelling of the inmate's name and inmates ID #
 
NOTE:  Do not send money until the inmate has actually arrived to the facility he has been assigned.  At that point you can locate their location online.



When sending an inmate money by mail, the John E. Polk Correctional Facility will only accept:

  • US Postal Money Orders

**Important Notes**

 - Obtain a money order and include both the inmate's:
 - Full committed name AND complete eight-digit register number on the money order.

 - Non-postal money orders and non-government checks will be placed on a 15-day hold.
 - If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.

Make sure your full name and return address is on the envelope.

Address the Money Order to:

Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001

What are inmate funds?

Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated.  Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.

How much money can an inmate have?

Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.

To find out how much the John E. Polk Correctional Facility allows, call the jail at 407-665-1200.

How much money can I send an inmate at one time?

Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.

Is it illegal for an inmate to have cash?

It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the John E. Polk Correctional Facility if it is discovered. There could be additional punishment such as phone or visitation limited.  It is unlikely that criminal charges will be levied though.

If an inmate can’t have cash in jail or prison, how do they purchase contraband or gamble?

Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.

•    Some jails use stamps as a form of currency. 
•    Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
•    Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
•    Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
•    Some will agree to clean another’s cell in exchange for a candy bar or some coffee.

Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.

What are things prisoners use or trade in lieu of cash?

Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).

What kind of food can an inmate purchase on Commissary?

Commissaries carry every type of food imaginable:

•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee
•    Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated. 

Prisons in Canada even have small fast-food outlets that operate within the jail. 

What items can inmates purchase in jail and prison? 

Besides the food products mentioned above, inmates can purchase:

•    hygiene products like soaps, shampoos and lotions, 
•    clothing like sweats, t-shirts, hoodies and sneakers,
•    stationary supplies
•    religious garments
•    books
•    televisions, radios and headphones
•    movie and television programming
•    educational courses

You can mail an inmate funds, but only in the form of a money order accompanied by a Money Order Deposit Form to:

Secure Deposits - Seminole County
PO Box 12486
St. Louis, Missouri 63132

The following will not be accepted:
Social security income checks, foreign drafts, personal or business checks.


 

Inmate Money Deposit Instructions for John E. Polk Correctional Facility

There are multiple ways to add money to an inmate's account at John E. Polk Correctional Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

John E. Polk Correctional Facility Commissary Instructions

John E. Polk Correctional Facility contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select John E. Polk Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by John E. Polk Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the John E. Polk Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

What is the Maximum Amount You Can Add to an Inmate's Account?

All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and John E. Polk Correctional Facility.

What Can You Purchase for an Inmate's Commissary at John E. Polk Correctional Facility

John E. Polk Correctional Facility contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select John E. Polk Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by John E. Polk Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
Access Securepak is the John E. Polk Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Who can Add Money to an Inmate's Account?

Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at John E. Polk Correctional Facility can now receive funds from anywhere in the world.

Why Do Inmates in John E. Polk Correctional Facility need Commissary?

Since inmates are not allowed to possess cash money while in custody, the John E. Polk Correctional Facility allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the John E. Polk Correctional Facility at 407-665-1200 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the John E. Polk Correctional Facility and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at John E. Polk Correctional Facility.

Paying an Inmate's Bond Online in Seminole County

John E. Polk Correctional Facility uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.

For full information on paying an inmate's bond and getting them released after they have been arrested in Seminole County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in John E. Polk Correctional Facility

If you want to deposit money online for an inmate in Seminole County you may also be able to use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Seminole County.


 

John E. Polk Correctional Facility Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at John E. Polk Correctional Facility are provided free tablets to use within the jail that allow them to have access to the following services and information:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
  • Video Visitation - Visitation may not be allowed on the Tablets.  Call John E. Polk Correctional Facility at 407-665-1200 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Seminole County:

  • Keeps inmates busy.
  • The threat of losing access to tablets keeps them better behaved.
  • Safer for the staff to keep inmates happy.
  • Allows communication with family members.
  • Educational programming.
  • Legal research.
  • Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.


 

John E. Polk Correctional Facility Inmate Mail Types

Postcards
The John E. Polk Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The John E. Polk Correctional Facility also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking Number (ID Number)
SCSO-SCH
PO Box 1907
Pinellas Park, Florida 33780


Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The John E. Polk Correctional Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the John E. Polk Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking Number (ID Number)
SCSO-SCH
211 Eslinger Way
Sanford, FL 32773


 

How to Schedule & Visit with an Inmate in John E. Polk Correctional Facility

To schedule a visit and meet with an inmate in Seminole County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmate to visit with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • John E. Polk Correctional Facility will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a John E. Polk Correctional Facility inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in John E. Polk Correctional Facility

To communicate by text or email with an Seminole County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Seminole County inmates or detainees to connect with.
  • When you locate the Seminole County inmate that you want to connect with, you can send them a connection request.
  • John E. Polk Correctional Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a John E. Polk Correctional Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Seminole County

To send a commissary carepack (food, snacks and goods) directly to an inmate in John E. Polk Correctional Facility follow these steps:

  • Select Florida, then select John E. Polk Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Seminole County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Seminole County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in John E. Polk Correctional Facility check out our Commissary Instructions Page for Seminole County.


 

How to Send Money to an Inmate in Seminole County

To send commissary money to an inmate in John E. Polk Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select John E. Polk Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Polk Correctional Facility.


 

How an Inmate Makes a Phone Call to You or Others from John E. Polk Correctional Facility

To set up a phone account so that your inmate can call you from Seminole County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Seminole County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

How do you deposit money in the Commissary Account of a John E. Polk Correctional Facility inmate online?
For online deposits John E. Polk Correctional Facility uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, John E. Polk Correctional Facility, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility.

Can you deposit money to an inmate directly at John E. Polk Correctional Facility?
Yes, you can deposit money directly at John E. Polk Correctional Facility either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 211 Eslinger Way
Sanford, FL 32773. If you have any questions, call the jail at 407-665-1200. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in John E. Polk Correctional Facility. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility.

What is the maximum amount of money I can send to an inmate in John E. Polk Correctional Facility?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the John E. Polk Correctional Facility by calling 407-665-1200 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, John E. Polk Correctional Facility will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility.

How much can an inmate spend on commissary products each week?
John E. Polk Correctional Facility updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 407-665-1200. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility.

What can an inmate in John E. Polk Correctional Facility spend his money on?
Inmates in John E. Polk Correctional Facility can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the John E. Polk Correctional Facility or call the facility at 407-665-1200.

Can I make a deposit into a John E. Polk Correctional Facility inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the John E. Polk Correctional Facility at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the John E. Polk Correctional Facility.