Suwannee County Jail

To search for an inmate in the Suwannee County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 386-364-3595 for the information you are looking for. You can also look up Arrests Warrants for Suwannee County and the entire state of Florida, as well as Suwannee County Criminal Court Cases and Courts for each county in the state of Florida.

Suwannee County Jail Inmate Search

The Suwannee County Jail maintains an average of 235 offenders in custody on any given day. The Suwannee County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Suwannee County law enforcement agencies arrest and detain approximately 7,040 offenders.

How Do You Visit an Inmate in the Suwannee County Jail? What is the Schedule?

Suwannee County Jail Inmate on-site Video Visitation

305 Pine Avenue
Live Oak, FL 32064
386-364-3595

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Suwannee County Jail, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

Suwannee County Jail Inmate Remote Video Visitation

305 Pine Avenue
Live Oak, FL 32064
386-364-3595

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Suwannee County Jail, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

The Suwannee County Jail uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Suwannee County Jail

Suwannee County Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Suwannee County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Suwannee County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Suwannee County Jail?

The information below provides complete instructions regarding Homewav Video Visitation for Suwannee County Jail:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Suwannee County Jail

Suwannee County Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Suwannee County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Suwannee County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

How Do You Deposit Money for an Inmate in the Suwannee County Jail?

There are two options for putting money on an inmate's books:

Choice 1 - Deposit Inmate Money Online

Suwannee County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Choice 2 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

**Call 386-364-3595 first to ask Suwannee County Jail if this option is still available.

How to Deposit Money Online for an Inmate's Commissary Account in Suwannee County

To deposit money in an Suwannee County Jail inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Florida
• Choose Suwannee County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Suwannee County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Suwannee County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Suwannee County Jail?

Collect Calls

• Almost every jail, including Suwannee County Jail, will allow inmates to contact pre-approved friends and family members' phones by calling collect.
• Calling collect is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

• Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.
• To find out about Suwannee County Jail phone services, call 386-364-3595 or review the information on the Inmate Phone page.
• Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

How do I Mail an Inmate in the Suwannee County Jail, and what can I send them?

Suwannee County Jail Inmate Mail Guidelines

Postcards
The Suwannee County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Suwannee County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Suwannee County Jail
305 Pine Avenue SW
Live Oak, FL 32064

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Suwannee County Jail
305 Pine Avenue SW
Live Oak, FL 32064

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Suwannee County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Suwannee County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Suwannee County Jail
305 Pine Avenue SW
Live Oak, FL 32064

Suwannee County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Suwannee County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Suwannee County Jail:
Inmate's Full Name & Inmate ID#
Suwannee County Jail
305 Pine Avenue SW
Live Oak, FL 32064

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

Can I purchase Commissary Online for an Inmate in the Suwannee County Jail, and what can I purchase?

Suwannee County Jail uses the services of CommissaryOrder.com to provide commissary for their inmates.

Ordering from CommissaryOrder.com is a simple process:

• Start here and click ‘PLACE ORDER’
• Choose Florida
• Choose Suwannee County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose your items. (scroll down to see the items available)
• Pay for the items.

Commissary Order Fees

In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.

Maximum Amount

Suwannee County Jail only allows you to purchase a maximum amount of $200.00 worth of products at a time.

Items you may Purchase from CommissaryDeposit.com:

• Clothing - thermals, underwear, bras, shoes.
• Stationary, envelopes, stamps, playing cards, board games
• Toiletries, hygiene, reading glasses, medicated creams, aspirin
• Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Customer Support

- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com

- Customer Support page.

Inmate Money Deposit Option

If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.

The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 =    $3.25 + 3%
$25.01 - $100  =     $4.50 + 3%
$100.01 to $200 =  $6.00 + 3%
$200.01 & up =      $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)

How to Deposit Money Online for an Inmate's Commissary Account in Suwannee County

To deposit money in an Suwannee County Jail inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Florida
• Choose Suwannee County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Suwannee County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Suwannee County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

How Can I Communicate with an Inmate in the Suwannee County Jail using an Online Messaging Service?

Friends and Family can use HomeWAV for messaging with inmates at the Suwannee County Jail

How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.

Frequently Asked Questions

How do you add funds to your Homewav account?

• Log into your HomeWAV account and click “Add ‘Talk to Me’ Funds.”
• Enter the number of dollars you want to add to your account and click “update.”
• Choose how you’d like to pay; They accept credit, debit, or prepaid cards.

Does Homewav offer other services?

• Yes, phone calling and video visitation.  If Suwannee County Jail allows these services, you sign up the same way as you do for phone service.

What is the cost to use Homewav?

• It is free to create an account with HomeWAV, and their mobile apps (iphone, android) are also available to download for free.
• Users pay per minute to communicate with an incarcerated loved one.
• The fees and services are subject to change, but most fees are between 10 and 30 cents per minute depending on the service (phone, video calls, etc.) provided.
• Some messaging features are less than one cent per character.

Can I get a refund if something goes wrong?

• Yes. Refunds are usually processed within one to three business days of a request and require three to five additional business days for the funds to return to the card used to purchase.
• There is a fee associated with a refund request, however. They might waive that fee under certain circumstances, such as your account never being approved or the corrections facility terminating their service.

How does your inmate know that there is a balance on the account and the account is available to use?

• Inmates can view their account balance when logging into the HomeWAV kiosk in the Suwannee County Jail housing area.

You can add funds to your inmate's HomeWAV account via the website, on their mobile apps ( iphone, android ), through PayNearMe at a local store, or through their automated phone payment system.

Go the the Solutions Page for full video tutorials and answers to your questions.

Friends and Family can use HomeWAV for messaging with inmates at the Suwannee County Jail

How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.

Go the the Solutions Page for full video tutorials and answers to your questions.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

Do Inmates in the Suwannee County Jail have Access to Tablets or Computers?

Suwannee County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Video Messages and Video Calls - Send and receive video messages and have video visits and calls with inmate.
• Job Search - Inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources, including GED courses.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days after you pay.

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

Suwannee County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

• Register here. 

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Suwannee County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 386-364-3595 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Suwannee County?