Douglas County Jail Remote Inmate Video Visits

Douglas County Bail Bond Information

Because Douglas County and Georgia can change their bail bond procedures, it is always best to call either the Douglas County Jail at 770-942-4333, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Douglas County Jail or the Douglas County Court Clerk these specific questions:

1. Is the defendant eligible for bail or a bond?
2. How much will the bail or bond be, and what are the additional fees?
3. Where do I go to pay it?
4. Are there any days or times of the day or night when I cannot post bail?
5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Douglas County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.

How to Bond out an Inmate Online at the Douglas County Jail.

Douglas County Jail uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the Douglas County Courthouse.

Here's how it works:

1. Once you find out that your inmate has been arrested, go here and select Georgia.
2. Next select Douglas County Jail, or if it is not listed like that, try Douglas County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.

For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Douglas County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Douglas County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Douglas County Jail may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Douglas County Jail inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Douglas County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Douglas County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Douglas County Jail Inmate by Mail and by Email

To mail or email an inmate in Douglas County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Douglas County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Douglas County Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Douglas County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Douglas County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Douglas County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Do You Visit an Inmate in Douglas County Jail?

To visit an inmate in Douglas County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Douglas County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Douglas County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Douglas County follow these steps:
1.  Start by confirming that Douglas County Jail's Video Visitation is working correctly by looking up Douglas County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Douglas County Jail, and then the inmate you wish to communicate with.

Other Douglas County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Douglas County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Douglas County, can be found on our Visit Inmate Page.

Douglas County Jail Phone: 770-942-4333

How Do Inmates in Douglas County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Douglas County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Douglas County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Douglas County Jail, and then the inmate you wish to communicate with.

Douglas County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Georgia.
2. Prepaid calls between Georgia and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Douglas County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Douglas County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Douglas County, can be found on our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Douglas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Douglas County Jail follow these steps:

• 
• Go to JailATM, choose Georgia, then choose Douglas County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Douglas County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Douglas County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Douglas County Jail check out our Commissary Instructions Page for Douglas County.