Hawaii Community Correction Center

Hawaii Community Correction Center Information

The Hawaii Community Correction Center is a 226 bed jail in the city of Hilo, Hawaii County, Hawaii.

This page provides information on how to search for an inmate in the official jail roster, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 808-933-0428

Physical Address:
60 Punahele Street
Hilo, HI 96720

Mailing Address (personal mail):
Inmate's Full Name & SID Number (call 808-933-0428 for this)
HAWAII COMMUNITY CORRECTIONAL CENTER
60 Punahele Street
Hilo, HI 96720

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & SID Number (call 808-933-0428 for this)
HAWAII COMMUNITY CORRECTIONAL CENTER
60 Punahele Street
Hilo, HI 96720

Other Jails and Prisons

How Do You Find Someone in the Hawaii Community Correction Center?

To search for an inmate in the Hawaii Community Correction Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 808-933-0428 for the information you are looking for.

Hawaii Community Correction Center Inmate Search

The Hawaii Community Correction Center maintains an average of 226 offenders in custody on any given day. The Hawaii Community Correction Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Hawaii County law enforcement agencies arrest and detain approximately 5,120 offenders.

The following charts of Hawaii County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Hawaii County Corrections Department, the state of Hawaii Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Hawaii County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Hawaii County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years, and a database of most wanted criminals for Hawaii County, neighboring counties and the state of Hawaii.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Hawaii County and Hawaii state prisons, click the button below.
Hawaii County INMATE DEMOGRAPHICS

Hawaii County Inmate Race & Ethnicity - 10/2/2023

Race Inmates % Total
White 55 27.92%
Black 10 5.08%
Hispanic or Latino 41 20.81%
American Indian/Native Alaskan 9 4.57%
Asian 42 21.32%
Pacific Islander/Native Hawaiian 31 15.74%
Other 9 4.57%
Total 197 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Hawaii County Sheriff’s Department, Hawaii Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Hawaii County Inmate Criminal Charges - 10/2/2023

(many inmates have multiple charges)

Charge Inmates % Total
Felony (3rd Degree) 35 17.77%
Felony (2rd Degree) 60 30.46%
Felony (1st Degree) 13 6.60%
State Jail Felony 16 8.12%
Felony (Uncategorized) 25 12.69%
Misdemeanor (Class A) 48 24.37%
Misdemeanor (Class C) 0 0.00%
Holds 0 0.00%
Uncategorized 0 0.00%
Demographic, Crime and Inmate data is compiled from public reports provided by the Hawaii County Sheriff’s Department, Hawaii Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Hawaii County Inmate Sex - 10/2/2023

Sex Inmates % Total
Male 173 87.82%
Female 24 12.18%
Total 197 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Hawaii County Sheriff’s Department, Hawaii Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Hawaii County Inmate Age - 10/2/2023

Age Inmates % Total
Under 18 1 0.51%
18-20 9 4.57%
21-24 25 12.69%
25-30 31 15.74%
31-35 33 16.75%
36-40 39 19.80%
41-45 24 12.18%
46-50 16 8.12%
51-55 7 3.55%
56-60 8 4.06%
61-65 3 1.52%
66-75 1 0.51%
76-85 0 0.00%
Total 197 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Hawaii County Sheriff’s Department, Hawaii Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.
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About the Hawaii Community Correction Center

The Hawaii Community Correctional Center has a capacity of 226 inmates. It is a medium security institution that houses both male and female inmates, with two separate living units. There is also a 100 bed minimum security unit and a 90 bed special management unit.

According to data from the Department of Public Safety, HCCC has recently held as many as 324 prisoners in 2022, exceeding its operating capacity of 226 inmates. The Hawaii Community Correctional Center is located at 60 Punahele Street, Hilo, HI 96720. The phone number for the facility is 808-933-0428, and the fax number is (808) 933-0425.

Visitation hours at the Hawaii Community Correctional Center vary depending on the source. Visitation for the general population of inmates is on Saturdays, Sundays, and state designated holidays. There are two sessions, a morning session from 8:00 AM to 10:30 AM and an afternoon session from 12:30 PM to 3:00 PM. For more information about visitation rules and hours, review the schedule below this section.

For information on how to post bail, get directions, how to send inmates money, receive phone calls from them, visitation rules and guidelines and more, scroll down this page to the corresponding sections that deal with each inmate service.

The Hawaii Community Correctional Center has been criticized for overcrowding and other issues. In response, officials have agreed to transfer inmates to a prison on Oahu. The facility is also known as the Trial Inmate Housing Unit. 

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Directions / Map to the Hawaii Community Correction Center
Inmate Bail and Bonding

The Hawaii County Sheriff recommends that you use a bail bond agent licensed to do business in Hawaii County.

  • You can pay a cash bond yourself, or use your home in Hawaii County, or in some cases the state of Hawaii, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Hawaii County, and if they don't, then they take the financial responsibility.
  • The typical fee for a bond will be between 10-20% of the bail amount; usually 15%.  So if an offender has a bail of $10,000.00, their bond will be $1500.00.

Call 808-933-0428 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Hawaii County inmate locator.

Hawaii County Bail Bond Information

Because Hawaii County and Hawaii can change their bail bond procedures, it is always best to call either the Hawaii Community Correction Center at 808-933-0428, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Hawaii Community Correction Center or the Hawaii County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

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Inmate Visitation

How Do You Visit an Inmate in the Hawaii Community Correction Center? What is the Schedule?

Hawaii Community Correction Center Inmate Visitation Schedule

60 Punahele Street
Hilo, HI 96720
808-933-0428

  • Visitors must check in 15 minutes before scheduled visit.
  • One 20-minute visit per inmate, per week.
  • No more than one visitor.
  • You most likely will be required to wear a mask, so bring one.
  • Visits are weekends and holidays.
INMATES DAY TIMES
Pre-trial -
Punahele,
Komohana,
HN Makai
Weekends,
Holidays
8:00-8:30AM
8:30-9:00AM
9:00-9:30AM
9:30-10:00AM
10:00-10:30AM
12:15-12:45PM
12:45-1:15PM
Sentenced -
Punahele
Weekends,
Holidays
1:15-1:45PM
1:45-2:15PM
Sentenced - 
HN Mauka &
Makai
Weekends,
​​​​​​​Holidays
1:15-1:45PM
1:45-2:15PM
Sentenced -
Waianuenue
Weekends,
​​​​​​​Holidays
8:00-8:30AM
8:30-9:00AM
9:00-9:30AM
9:30-10:00AM
10:00-10:30AM
12:15-12:45PM
12:45-1:15PM
1:15-1:45PM
1:45-2:15PM

Hawaii Community Correction Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Hawaii Community Correction Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hawaii Community Correction Center.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Hawaii Community Correction Center?

To visit an inmate in Hawaii County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Hawaii County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Hawaii Community Correction Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Hawaii County follow these steps:
1.  Start by confirming that Hawaii Community Correction Center's Video Visitation is working correctly by looking up Hawaii County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hawaii Community Correction Center, and then the inmate you wish to communicate with.

Other Hawaii County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Hawaii Community Correction Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hawaii County, can be found on our Visit Inmate Page.

Hawaii Community Correction Center Phone: 808-933-0428

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Hawaii Community Correction Center?

Hawaii Community Correction Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Hawaii Community Correction Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hawaii Community Correction Center.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Hawaii Community Correction Center?

Inmate Money Deposits

  • An inmate may not possess money.
  • Each inmate is assigned an account.
  • Only individuals who are on an inmate's approved visitation list, may mail in CASHIER'S CHECK ONLY on behalf of an inmate. Cashier's checks mailed in by unauthorized persons will not be accepted, and returned to the sender.
  • Only cashier's checks made payable to Hawaii Community Correction Center shall be accepted for deposit to an inmate's account.
  • The full name of the inmate recipient must be legibly shown on the cashier's check.
  • The full name and address of the sender must also be represented.
  • A maximum of $200.00 per month, per inmate, will be accepted.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Hawaii Community Correction Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Hawaii Community Correction Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Hawaii Community Correction Center may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Hawaii Community Correction Center inmate's account for communication services, check out our Send Money page.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Hawaii Community Correction Center?

How Do You Communicate with an Inmate in the Hawaii Community Correction Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hawaii Community Correction Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hawaii Community Correction Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

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Mailing an Inmate

How do I Mail an Inmate in the Hawaii Community Correction Center, and what can I send them?

Postcards
The Hawaii Community Correction Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Hawaii Community Correction Center also allows letters mailed in envelopes to be sent to inmates as long as the envelopes and contents are not altered by lipstick, stickers, glitter, glue and do not contain contraband.

Mail letters to:

Inmate’s first and last name
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

If you do not write a complete return address in the upper left corner of the envelope, your letter will be discarded and will not reach the inmate.

Newspapers
This jail does not allows inmates to receive newspapers by mail.

Magazines
This jail does not allows inmates to receive magazines by mail.

Books
This jail does not allows inmates to receive books by mail.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Hawaii Community Correction Center, and what can I purchase?

Inmate Money Deposits

  • An inmate may not possess money.
  • Each inmate is assigned an account.
  • Only individuals who are on an inmate's approved visitation list, may mail in CASHIER'S CHECK ONLY on behalf of an inmate. Cashier's checks mailed in by unauthorized persons will not be accepted, and returned to the sender.
  • Only cashier's checks made payable to Hawaii Community Correction Center shall be accepted for deposit to an inmate's account.
  • The full name of the inmate recipient must be legibly shown on the cashier's check.
  • The full name and address of the sender must also be represented.
  • A maximum of $200.00 per month, per inmate, will be accepted.
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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Hawaii Community Correction Center using an Online Messaging Service?

Emailing and Texting Messages & Photos

Hawaii Community Correction Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hawaii Community Correction Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Hawaii Community Correction Center Inmate by Mail and by Email

To mail or email an inmate in Hawaii County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Hawaii Community Correction Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Hawaii Community Correction Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hawaii Community Correction Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Hawaii County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Hawaii County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

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Inmate Tablets

Do Inmates in the Hawaii Community Correction Center have Access to Tablets or Computers?

Hawaii Community Correction Center allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL company.
Tablets offer specialized content and services for inmates to use during their stay at Hawaii Community Correction Center, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Hawaii Community Correction Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Hawaii Community Correction Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Hawaii Community Correction Center charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Hawaii Community Correction Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Hawaii Community Correction Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

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Are there photos of the Hawaii Community Correction Center? What does it look like?
Other Jails in Hawaii County

What are the other City and County Jails in Hawaii County?

Hawaii County County Jails
Hawaii County Juvenile Facilities
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Most Wanted Fugitives

Do you have a list of Arrest Warrants, and the Most Wanted Criminals in Hawaii County, the state of Hawaii and the United States?

View Most Wanted Fugitives ⇓ Learn more ⇓ Show less

This facility, known as "Hawaii Community Correction Center" is also known as Hawaii Community Correction Center , Hawaii Community Correction Center , Hawaii, Hawaii.