Hawaii Community Correction Center, HI Inmate Tablets

Tablets Info Visits Mail Phone Money Bail Inmate Search Email Remote Visits Commissary Court Booking Photos Court Process Video Nearby Jails

Hawaii Community Correction Center

Address:
60 Punahele Street
Hilo, HI 96720
Phone:
808-933-0428

Using or Renting a Tablet at the Hawaii Community Correction Center

Hawaii Community Correction Center allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Hawaii Community Correction Center, such as:

Music
Books
Games
Education
News
Radio
Television
Read mail and messages
Video visits

- Free services are already available for use on the device at Hawaii Community Correction Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Hawaii Community Correction Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

Tablet devices include some services and the content is free.
The subscription services require additional funding.
There may be multiple options such as 7-day or 30-day subscriptions.
Costs are dependent upon the available services and what the Hawaii Community Correction Center charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

Does Hawaii Community Correction Center have tablets for the inmates to use?

You can find information about the Hawaii Community Correction Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 808-933-0428 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.

How to Communicate with an Hawaii Community Correction Center Inmate by Mail and by Email

To mail or email an inmate in Hawaii County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Hawaii Community Correction Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Hawaii Community Correction Center has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Hawaii Community Correction Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Hawaii County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Hawaii County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Hawaii County Bail Bond Information

Because Hawaii County and Hawaii can change their bail bond procedures, it is always best to call either the Hawaii Community Correction Center at 808-933-0428, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Hawaii Community Correction Center or the Hawaii County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

How Do You Communicate with an Inmate in the Hawaii Community Correction Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hawaii Community Correction Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hawaii Community Correction Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Hawaii Community Correction Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Hawaii Community Correction Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Hawaii Community Correction Center may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Hawaii Community Correction Center inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Hawaii Community Correction Center

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Hawaii Community Correction Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How Do You Visit an Inmate in Hawaii Community Correction Center?

To visit an inmate in Hawaii County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Hawaii County remote video inmate visitation can be done using the services of GettingOut.

There are three ways to remotely visit your inmate in Hawaii Community Correction Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Hawaii County follow these steps:
1. Start by confirming that Hawaii Community Correction Center's Video Visitation is working correctly by looking up Hawaii County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hawaii Community Correction Center, and then the inmate you wish to communicate with.

Other Hawaii County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Hawaii Community Correction Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hawaii County, can be found on our Visit Inmate Page.

Hawaii Community Correction Center Phone: 808-933-0428