Franklin County Jail Family & Friends Information

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Franklin County Jail

Franklin County Jail
403 East Main Street
Benton, IL 62812

618-438-8211

The Franklin County Jail is the main jail in Franklin County Illinois. While the police in the cities and towns in Franklin County can arrest and detain offenders, the Franklin County Jail is the facility that is accredited by Illinois to hold inmates for more than 72 hours.

The Franklin County Jail, located at:
403 East Main Street
Benton, IL 62812 
can be reached 24 hours a day, 365 days a year at 618-438-8211.

The main reason that people call 618-438-8211 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Franklin County Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Franklin County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Franklin County Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Franklin County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Franklin County Jail has approximately 2020 bookings, with a daily average of 101 inmates and maintains control of the facility with a staff of 25.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Franklin County Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Franklin County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Illinois Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Franklin County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Illinois Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Franklin County Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How an Inmate Makes a Phone Call to You or Others from Franklin County Jail

To set up a phone account so that your inmate can call you from Franklin County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Franklin County
 

To send a secure email message to an inmate in Franklin County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Franklin County, by creating an account.
  • Select Illinois, then select Franklin County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Franklin County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Franklin County Jail check out our Secure Messaging Guide for Franklin County.


 

How Do Inmates in Franklin County Jail Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

  • Franklin County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Franklin County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Franklin County Jail?

Other than 'at the jail' visits between you and your inmate at Franklin County Jail, which is explained and outlined in detail on our Visit Inmate Page, Franklin County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Franklin County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Franklin County Jail
  • Select 'New Purchase'
  • Choose Franklin County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Franklin County, can be found on our Visit Inmate Page.

Franklin County Jail Phone: 618-438-8211


 

How to Send a Carepack Commissary Package Directly to an Inmate in Franklin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Jail follow these steps:

  • Go to JailATM, choose Illinois, then choose Franklin County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Franklin County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Franklin County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Jail check out our Commissary Instructions Page for Franklin County.


 

How to Deposit Money Online for an Inmate in Franklin County

To deposit money online for an inmate in Franklin County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Franklin County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Illinois, then choose Franklin County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Franklin County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Franklin County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Franklin County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Franklin County.


 

Third Party Jail Inmate Services for Franklin County Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Franklin County Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Franklin County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Franklin County Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Franklin County Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Franklin County Jail

STATE COUNTY BEDS
Illinois Franklin 101


PHYSICAL ADDRESS

403 East Main Street
Benton, IL 62812


TELEPHONE NUMBER


FAX

618-438-0306

INMATE MAIL

Inmate's First and Last Name
Franklin County Jail
403 East Main Street
Benton, IL 62812


EMAIL

[email protected]


Franklin County INMATE SEARCH OPTIONS

Frequently Asked Questions

How many inmates are in the Franklin County Jail in Illinois?
There are 101 inmates in the Franklin County Jail in Illinois. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Franklin County Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Franklin County Jail.

How many people get arrested and booked into the Franklin County Jail in Illinois every year?
In 2021, a total of 2020 offenders were booked into the Franklin County Jail in Illinois. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Franklin County Jail.

How many people work at the Franklin County Jail in Illinois?
The Franklin County Jail maintains a staff of approximately 25. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Illinois law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Franklin County Jail in Illinois have an inmate search or jail roster to see who is in custody?
Yes, the Franklin County Jail in Illinois has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Franklin County Jail. When you get to this page click on the big green button that reads 'OFFICIAL Franklin County Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 618-438-8211 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Illinois prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Franklin County Jail in Illinois?
The Franklin County Jail address and phone number is: 403 East Main Street
Benton, IL 62812. Their phone number is 618-438-8211. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Franklin County Jail.

Where do I found out all the inmate services at Franklin County Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Franklin County Jail inmate services: Learn more about how to visit an inmate in the Franklin County Jail. Learn more about how to get phone calls from an inmate in the Franklin County Jail. Learn more about how to text/email an inmate in the Franklin County Jail. Learn more about how to send money to an inmate in the Franklin County Jail. Learn more about how to mail an inmate and what's allowed in the Franklin County Jail. Learn more about inmate commissary in the Franklin County Jail.

How do I bail or bond an inmate out of the Franklin County Jail?
Call 618-438-8211 for the type of bond and any information that is required for a particular individual at Franklin County Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Franklin County Jail.

This facility, known as "Franklin County Jail" is also known as Franklin County Jail, Illinois, Franklin.