Franklin County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
Inmates at the Franklin County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.
Call 618-438-8211 for remote inmate visitation updates as schedules and policies can change without much advance notice.
Franklin County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.
To set up a phone account so that your inmate can call you from Franklin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a secure email message to an inmate in Franklin County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Franklin County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
Google Play app
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
Other than 'at the jail' visits between you and your inmate at Franklin County Jail, which is explained and outlined in detail on our Visit Inmate Page, Franklin County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:
In order to have a successful video visit with an inmate in Franklin County, these are the steps to follow:
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Franklin County, can be found on our Visit Inmate Page.
Franklin County Jail Phone: 618-438-8211
To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Jail follow these steps:
To deposit money online for an inmate in Franklin County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Franklin County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Franklin County.