Franklin County Jail Emailing An Inmate

Franklin County Jail

Address:
403 East Main Street
Benton, IL 62812

Phone:

618-438-8211

How do I Send Texts / Emails to an Inmate at Franklin County Jail

Franklin County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.


Here's how it works:

  • First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
  • When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
  • These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
  • It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
  • The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

  • Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
  • If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
  • If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

 

How an Inmate Makes a Phone Call to You or Others from Franklin County Jail

To set up a phone account so that your inmate can call you from Franklin County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Franklin County
 

To send a secure email message to an inmate in Franklin County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Franklin County, by creating an account.
  • Select Illinois, then select Franklin County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Franklin County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Franklin County Jail check out our Secure Messaging Guide for Franklin County.


 

How Do Inmates in Franklin County Jail Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

  • Franklin County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Franklin County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Franklin County Jail?

Other than 'at the jail' visits between you and your inmate at Franklin County Jail, which is explained and outlined in detail on our Visit Inmate Page, Franklin County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Franklin County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Franklin County Jail
  • Select 'New Purchase'
  • Choose Franklin County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Franklin County, can be found on our Visit Inmate Page.

Franklin County Jail Phone: 618-438-8211


 

How to Send a Carepack Commissary Package Directly to an Inmate in Franklin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Jail follow these steps:

  • Go to JailATM, choose Illinois, then choose Franklin County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Franklin County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Franklin County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Jail check out our Commissary Instructions Page for Franklin County.


 

How to Deposit Money Online for an Inmate in Franklin County

To deposit money online for an inmate in Franklin County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Franklin County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Illinois, then choose Franklin County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Franklin County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Franklin County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Franklin County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Franklin County.