Allamakee County Jail Remote Inmate Video Visits

Allamakee County Jail

Address:
110 Allamakee Street
Courthouse
Waukon, IA 52172

Phone:

563-568-4521

Video Calls from an Inmate at the Allamakee County Jail

Allamakee County Jail uses the services of Reliance Telephone for video (visit) phone calls and for emailing/texting to inmates.

Note: This option may not be available for your inmate. When registering, check to see if devices are available.

  • Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. 
  • Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones.
  • Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls. 
  • The cost of this is $4.00 per month for rental of the Reliance Tablet Phone + $0.25 per minute for video and voice calls.

Allamakee County Jail Remote Visitation Announcement - January 4, 2023

Inmates at the Allamakee County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.

Call 563-568-4521 for remote inmate visitation updates as schedules and policies can change without much advance notice.

Allamakee County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.

How an Inmate Makes a Phone Call to You or Others from Allamakee County Jail

To set up a phone account so that your inmate can call you from Allamakee County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Allamakee County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do You Schedule and Visit an Inmate in Allamakee County Jail?

To set up an account to schedule and visit your Allamakee County inmate, follow these instructions:

  • Register and set up a new account with RELIANCE, or log in if you already have an account.
  • Select Allamakee County Jail, then select your inmate who you will be visiting.
  • Your identity will have to investigated and approved by the Allamakee County staff.
  • Once approved, you can schedule a visit.

For all the information you need in order to schedule and visit your Allamakee County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Allamakee County Jail Make Phone Calls?

To set up your Allamakee County inmate to make to make phone calls to you and others, follow these instructions:

For all the information you need in order to receive phone calls from your Allamakee County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Allamakee County Jail Send and Receive Texts and Emails?

To set up your Allamakee County inmate to make to send and receive texts and emails to you and others, follow these instructions:

For all the information you need in order to send and receive texts and emails from your Allamakee County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Allamakee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allamakee County Jail follow these steps:

  • Go to JailATM, choose Iowa, then choose Allamakee County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Allamakee County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Allamakee County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Allamakee County Jail check out our Commissary Instructions Page for Allamakee County.


 

How to Deposit Money Online for an Inmate in Allamakee County

To deposit money online for an inmate in Allamakee County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Allamakee County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Iowa, then choose Allamakee County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Allamakee County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Allamakee County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Allamakee County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Allamakee County.