Boone County Jail Inmate Phone & Email

Inmate Phone Calling from the Boone County Jail

Boone County Jail uses the services of Reliance Telephone for receiving phone calls from inmates.

Phone Options:
1. Phone Cards: These are sold in $10, $20, $50, and $100 denominations, can be purchased online by friends and family of inmates. Phone cards can be transferred and used at any jail in the Reliance Telephone network. Additionally, remaining balances from phone cards can be transferred easily to a Reliance Inmate Wallet (texting) account. Costs range from $0.21 - 0.50 per minute.
2. Collect Calls: Prepaying for collect calls is a way for friends and family to receive calls from inmates by funding specific telephone numbers. These calls can be sent directly to a cell phone and/or landline. Costs range from $0.21 - 0.25 per minute.

How Does An Inmate Make A Phone Call From Boone County Jail?

Collect Calls

Almost every jail, including Boone County Jail, will allow inmates to contact pre-approved friends and family members' phones by calling collect.

This is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.

To find out about Boone County Jail phone services, call 515-433-0524.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

Communicating by Text or Email in Boone County Jail

Boone County Jail uses the services of Reliance Telephone for emailing/texting to inmates.

Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones. Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls.  Cost of texting is $4.00 per month for rental of the Reliance Tablet Phone + $0.09 per message sent or received up to 160 characters.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Boone County Jail at 515-433-0524 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Click here to view the jail website for additional information.