Cass County Jail
Cass County Jail
Sheriff John Westering's jail shares the Cass County Courthouse address, 5 West 7th Street in Atlantic, and jailers pick up 712-243-6960 at any hour.
Inmate Services
Other Jails and Prisons
Sheriff Westering's section of casscountyia.gov, with its dated roster PDF, anchors these Atlantic jail details; Reliance's facility file, the Iowa Judicial Branch's Cass County listing and KJAN reports from Cass County supervisors' meetings fill in the rest. Custody questions that the latest roster leaves open can be put to the jailers at 712-243-6960.
⇓ Learn more ⇓ Show lessThe Cass County Jail in Atlantic
The sheriff's website lists custody of the county jail among the sheriff's duties, and in Cass County that office belongs to Sheriff John Westering, whose office sits in the Cass County Courthouse at 5 West 7th Street in Atlantic. The jail uses the same street address, and its staff can be phoned at any hour of the day or night at 712-243-6960. For civil papers, permits and other sheriff's business, Westering's front office on West 7th Street takes calls at 712-243-2206 from 8:00 a.m. until 4:30 p.m., Monday through Friday.
The history on the sheriff's website traces the jail through three buildings. Lewis was the first county seat, with a jail for twenty-two people; Atlantic took over in 1882. After fire destroyed the Atlantic courthouse in March 1932, the courthouse still in use today opened in 1934 with a third-floor jail for twenty-one inmates. In April 1984 a new ground-level jail was added on the west side of the courthouse, and the old third-floor cells became offices.
The roster and who staffs the jail
Sheriff Westering's office posts a PDF inmate roster listing each person's booking date, cell block, ID number and charges, with a reminder that an arrest record does not mean guilt. In June 2026 Chief Deputy Spencer Walton told the Cass County supervisors that new jailers take care of inmate needs and the booking process, and that an uncertified hire usually needs three to four months of training before working alone.
Keeping in touch with someone held in Atlantic
The sheriff's page confirms that inmates can receive mail at 5 West 7th Street, Atlantic, IA 50022. A message line run by Reliance Telephone, 712-414-0585, is listed in Reliance's file for this jail alongside its calling, texting and video services, while commissary orders go through the TurnKey link (Inmate Canteen) that Westering's office posts. Details are on the Cass County phone guide and the Cass County money guide.
A PREA-compliant agency
The Cass County Sheriff's Office states zero tolerance for sexual misconduct involving inmates. Reports can be made in person, by phone, by letter or anonymously to the sheriff, jail administration, the county attorney, a public defender, or Phoenix House in Council Bluffs (1-888-612-0266).
- Jail (Main): 712-243-6960
- Dispatch: 712-243-2204
Booking process details at Cass County Jail
When someone is arrested, they are taken to Cass County Jail for booking. This process involves verifying identity, assessing charges, and determining whether the person will be released on bail or detained.
It's crucial to remain silent during this process, as any statements could be used in court. Legal counsel should be consulted before making any comments about the arrest.
The booking process at Cass County Jail typically involves the following steps:
- Identifying the individual.
- Taking a mugshot.
- Health assessments and questions about criminal background.
- DNA collection if applicable.
- Conducting a full-body search.
- Confiscating personal property.
- Allowing a phone call.
For details on posting bond for an arrestee, call the facility at 712-243-6960.
How to post bail for a loved one in Cass County
Once booked at Cass County Jail in Atlantic, the individual has several possible outcomes:
1. Release without posting bail, with a commitment to appear in court.
2. Remaining in custody until their court date.
3. Posting bail or bond for release. For the exact amount, call 712-243-6960.
Several payment methods are available for bail.
- Cash bonds are settled in full at the jail's bonding window or the clerk of court with cash, a cashier's check or a money order, and card payments are often available at a lobby kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail can be reached at 712-243-6960.
- Licensed bail bondsmen in Cass County can assist with the process.
- Many courts accept land or a house as bond collateral; the owner proves clear title and equity worth at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves the property.
For more details on the bail process in Cass County, Iowa, visit the Cass County Jail Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Cass County Jail? What is the Schedule?
Cass County Jail Visiting Hours in Atlantic: How to Schedule
Cass County Visiting Schedule
| DAY | TIMES |
|---|---|
| Arranged by the Atlantic jailers | Staffed line answers around the clock |
Cass County Jail, 5 West 7th Street, Atlantic, IA 50022 · 712-243-6960
The West 7th Street jail sets visiting times through its staff, who answer the jail line at any hour.
Call before you go to get the inmate's slot and to find out whether you must be approved first.
Cass County jailers can explain identification and clothing expectations, and whether children may come, during that call.
First Steps for a Video Visit in Atlantic
Ahead of the first session with someone in Atlantic, a family logs in to Reliance Telephone, selects Cass County's jail and funds a video-capable Reliance Inmate Wallet.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cass County Jail?
Cass County Jail Video Visit Costs
A remote session with an Atlantic inmate comes out of the same Reliance account as texts, with the full charge shown before you commit.
Reliance's visitor terms for Cass County warn that every session is recorded and watched, and a disputed charge goes to 800-896-3201.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Cass County Jail?
Placing an Inmate Canteen Order for Atlantic
- Visit Inmate Canteen and sign up or sign in.
- Pick Iowa, then the Cass County Jail.
- Choose the inmate and follow the order screens.
Sheriff Westering's page lists this TurnKey service as the jail's commissary.
How to Send a Carepack Commissary Package Directly to an Inmate in Cass County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Cass County Jail follow these steps:
- Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
- Select Iowa, then Cass County Jail, and then the inmate you wish to purchase commissary items for.
- Select the "Purchase Commissary Items" option.
- Follow the prompts on screen to purchase items for an inmate.
- NOTE: Cass County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Cass County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Cass County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Cass County Jail?
Per-Minute Rates
In a Reliance account, the Cass County Jail rates sit under the communication options, visible before checkout.
How Do Inmates in Cass County Jail Make Phone Calls?
To set up your Cass County inmate to make phone calls to you and others, follow these instructions:
- Register and set up a new account with RELIANCE Telephone, or log in if you already have an account.
- Review your communication options and choose a plan.
- Select Cass County Jail, then select your inmate who you will be funding.
For all the information you need in order to receive phone calls from your Cass County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Cass County Jail, and what can I send them?
What the Atlantic Jail Accepts by Mail
Personal correspondence
Personal mail goes to the inmate by name at 5 West 7th Street, Atlantic, IA 50022.
Correspondence from attorneys
Lawyers representing someone held in Atlantic write to the client at that same West 7th Street address.
Newspapers, magazines and pictures
Rules for subscriptions, paperbacks, postcards and photos sent to Atlantic, including any publisher-only requirement, come from the jail (712-243-6960).
Cass County Jail Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Cass County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Cass County Jail:
Inmate's Full Name & Inmate ID #
Cass County Jail
5 West 7th Street
Atlantic, IA 50022.
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Cass County Jail, and what can I purchase?
Buying Commissary for Someone on West 7th Street
Registration or sign-in at Inmate Canteen comes first; then select the Cass County Jail, the inmate and the goods. Questions about when an order reaches the cell block go to the Atlantic jail at 712-243-6960.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Cass County Jail using an Online Messaging Service?
Opening a Texting Account for Atlantic
Inside Reliance Telephone, pick Cass County's jail and the inmate, then load an all-options Inmate Wallet. The wallet's texting number then shows on the Reliance dashboard.
How Do Inmates in Cass County Jail Send and Receive Texts and Emails?
To set up your Cass County inmate to make to send and receive texts and emails to you and others, follow these instructions:
- Register and set up a new account with RELIANCE Telephone, or log in if you already have an account.
- Review your communication options and choose the option for sending secure messages.
- Select Cass County Jail, then select your inmate who you will be funding.
For all the information you need in order to send and receive texts and emails from your Cass County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Cass County Jail have Access to Tablets or Computers?
Wallet Plans for Devices in Atlantic
Texts, calls, video and, where offered, games and music in Atlantic are all paid from the all-options Reliance Inmate Wallet opened at Reliance Telephone.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cass County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 712-243-6960 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Cass County?
Cass County County Jails
Cass County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Cass County?
The Cass County Jail serves the following cities and towns of Cass County: Atlantic, Griswold, Lewis and Massena.