Dubuque County Jail Inmate Phone & Email

Search for an Inmate or Active Arrest Warrant in Dubuque County

Dubuque County Jail Inmate Phone Service - Registering and Cost

Phone Calls From the Dubuque County Jail

IC Solutions phones at the Dubuque County Jail

Inmate calls go through a third-party system run by Inmate Calling Solutions (IC Solutions). Kennedy's phone page sends families to 888-506-8407 or icsolutions.com to open the account that lets a Dubuque inmate dial out to them.

Once the account exists, tell the inmate about it by mail; Iowa Street staff will not relay news of an account or any other message.

Dubuque County Jail

Address:
770 Iowa Street
Dubuque, IA 52001

Phone:

563-589-4420

Frequently Asked Questions

Voice messages

The voicemail number Kennedy publishes for Dubuque County prisoners is 563-258-4600. The sheriff's page says each message carries a charge and that the caller needs an ICS prepaid account, the account PIN and the inmate's ID.

Inmate Phone & Voicemail for Dubuque County Jail

Setting Up an IC Solutions Account for a Dubuque Inmate

Create or fund an account at icsolutions.com or by phone at 888-506-8407, then choose the Dubuque County Jail. Call rates are set by IC Solutions and shown when the account is opened.

How does an Inmate make a phone call from Dubuque County Jail?

How a Dubuque County Inmate Makes a Phone Call

Per the sheriff's phone page, a Dubuque inmate's call goes through only to a number whose owner already holds an IC Solutions account.

Unit phones follow the jail's daily routine and go quiet during counts and lockdowns; families register with IC Solutions at 888-506-8407.

Phone Questions for the Iowa Street Jail

What phone company does Kennedy's jail contract with?

Will a deputy tell my husband I funded his IC Solutions account?

How do I leave my daughter a voice message?


What phone company does Kennedy's jail contract with?

Inmate Calling Solutions, reachable at 888-506-8407 for account setup.


Will a deputy tell my husband I funded his IC Solutions account?

No. Put it in a letter, since relaying news is something Kennedy's phone page rules out.


How do I leave my daughter a voice message?

Call 563-258-4600; you need an ICS prepaid account, its PIN and her inmate ID.

Can I Communicate By Email With An Inmate?

Writing to a Dubuque County Inmate Instead of Calling

Kennedy's staff will not relay messages, so the phone page asks families to announce a new IC Solutions account in a letter.

That letter goes to the JailATM.com scanning center, P.O. Box 16120, Jonesboro, AR 72401, headed "Dubuque County Jail, IA" with the inmate's name or number.

Important Tips About Dubuque County Jail Phone Calls

Keep in mind

  • Do not call the jail to ask staff to tell an inmate about an account; they will not pass messages along.
  • Calls through jail phone systems are generally recorded, so avoid discussing the case.

Search for an Inmate or Active Arrest Warrant in Dubuque County